My friend collapsed on the ferry, with in a fraction of second first aid group came and started giving a possible procedure to minimize the risk… They were extremely professional and everything on ti... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The ferry was on time-both ways. You have real people available to deal with issues - thank you. Plus food!! Appreciate in particular that you ask parents not to allow children to run around. May... Vis mer
Selskapet har svart
After 11 years and multiple trips per year, 1 bad member of the car deck crew means I'll be using White Link in future. The man, who I've made the profile picture, was unhelpful, rude and REALLY let's... Vis mer
Selskapet har svart
Arrived Southampton earlier than booking & got straight onto ferry & had excellent breakfast. On IOW side rtn again arrived early & got straight onto ferry. Service onboard was good with great selecti... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We are proud to be the original Isle of Wight Ferry, with over 164 years of experience sailing between Southampton and the Isle of Wight. We aim to deliver a First-Class customer experience from start to finish and operate more than 35 crossings a day. Use our easy online booking service to secure your Vehicle Ferry spot and step aboard to enjoy a range of facilities during your crossing. Customers can enjoy our premium Signature Lounge, pet-friendly lounge, licensed bar, café and retail shop plus outdoor sun decks before arriving at your destination in just 1-hour. Foot passengers can turn up and go via our Hi-Speed Red Jet service, arriving in just 30 minutes.
Discover the Isle of Wight with Red Funnel Ferries
Skrevet av virksomheten

- Just 1-Hour from Southampton
- Discover the wonderfully different Isle of Wight with Red Funnel Ferries. Set sail for sandy beaches, dramatic coastlines, rolling countryside, dazzling dark skies and charming villages; the Isle of Wight packs a lot of adventure and natural beauty into its modest size. Within an hour’s drive time, you can bask on 25 different beaches, visit more than 50 attractions, and experience the UK’s favourite Island holiday destination from end to end. Not only are we the original Isle of Wight Ferry, transporting visitors between Southampton and the Isle of Wight for over 164 years, but we also offer a fantastic selection of places to stay and visit, all bookable online via our website. Book your hotel, holiday park, cottage and your attraction tickets with us, and save on your ferry travel.
Kontaktopplysninger
12 Bugle Street, SO14 2JY, Southampton, Storbritannia
- 02380019192
- customerservices@redfunnel.co.uk
- www.redfunnel.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Being on time & helpful staff
Being on time & helpful staff. Disappointed with a charge if you wanted to change your slot.

Svar fra Red Funnel Ferries

Svar fra Red Funnel Ferries
Great for people travelling with dogs
Great for people travelling with dogs, staff even gave my dogs a bowl of water

Svar fra Red Funnel Ferries
easy to use n and we arrived earlier…
easy to use and we arrived earlier than expected to return home , the staff put us on the next ferry saving us having to wait 2 more hours for the ferry we were booked on.

Svar fra Red Funnel Ferries
Fast
Fast, efficient service. On our outbound crossing we arrived at Southampton earlier and got put on an earlier crossing, no fuss, so our holiday started sooner!

Svar fra Red Funnel Ferries

Svar fra Red Funnel Ferries
Great Experience
We received an excellent service on both crossings when we travelled with Red Funnel. Returning home we were caught up in the IOW Festival exit from the island. Despite this the ferry was on time and provided an efficient service. All the facilities were excellent.

Svar fra Red Funnel Ferries
Had to change my booking due to medical…
Had to change my booking due to medical emergency and call centre lady very helpful

Svar fra Red Funnel Ferries

Svar fra Red Funnel Ferries
Agent professional but cramped & expensive journey
The agent on phone was excellent professional & patient.
The experience on the boat was disappointing there was school trip returning to mainland. Red funnel had cordon off third off the lounge so the whole back of the boat just for children which then made rest of the boat very cramped. Also how can red funnel charge £12.00 for a bowl of chips & latte
Works like clock work and great team work
The services re information re lines to get into on arrival worked great quick and easy . Was bit of a worry as turning into Red Funnel off the main road was slow then I could see why as two point to check in open only yes once to front I could see why as new update where bring done to deck .
How ever was extra worried I was going to miss my ferry .
The service and departure was fab kn time helpful staff a real pleasure both way .
Thank you
WARNING: cancellation fees
WARNING: Having booked ferry tickets this week, I had to cancel, with a cancellation fee of £10. Seemed reasonable so I cancelled.
I then received an email update to say Red Funnel Ferries were charging me £125.00, to cancel, £115.00 above the £10. No explanation, but a threat, saying if I did not agree now, they would charge me more.
Grate staff
Getting event tickets printed at kiosk very helpful
Happy staff even at 6am
Clean on time ferry helpful information
And staff
Boarding easy
The staff are quick to assist you.
The staff are quick to assist you when in need of help. The cleaning lady was very polite and had taken over to clean the spilt coffee on the floor. The experience was very good and i wouldn't hesitate to book with Red Funnel again.
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