RCIB Anmeldelser 

Excellent customer service spoke to Jack

Needed to add and remove a driver, spoke to a lady called Ace Vale who was super helpful and lovely to talk to. Request was done quickly with no fuss.

Im be served by James D is high professional with perfect resolving problem Im haved best of debest ********

The lady gave me good direction and talked politely and helped me through out whatever i needed and sorted out easily. Cherry austis.

Louise McGregor was amazing. She made my experience changing over my registration very easy and straightforward. Her friendly and calming attitude showed your company in a good light.

Quick an easy change to my policy very helpful customer service!

Cheryl Austin was very helpful and quick to deal with my enquiries.

Cheryl Austin made my experience 10 x easier. Cheryl helped me change my payment date to a date that suited me and went above and beyond to assist me.

Spoke to Jack today. He was very helpful, quick, Polite and explained very clearly. Great service. UK phone center which is always welcomed. Big up jack.

Lovely helpful advisor explained everything and sorted everything out quickly and helofully

We took out car insurance and gave all the correct information but received an email to say that our premiums would be increasing by an additional £73 due to us transferring the car to our son 6 months after we initially bought it and basically we were stating that we had the car for 6 months longer than the DVLA records showed. Naturally this was irritating and seemed unfair. Rang and spoke to James D who managed to calm me down and was extremely helpful and efficient. Ringing me back as he said he would and resolving the issue and having the additional charge removed. If I always knew that I would get someone like James D on the phone when calls like this were required I might not be upset in the first place. Not always the case unfortunately. Well done James and thank you for sorting the issue.

Cheryl Austin dealt with my issue quickly and efficiently, she was polite and professional throughout and a pleasure to deal with.

Cheryl was very quick and efficient at helping me change my car on the policy. Very patient too on the phone

Lovely experience there were very helpful and polite sorted out my issue straight away

Cheryl Austin
Absolute fantastic service from her, talked me through everything i needed to know and changed my policy with no hassle
Thanks Cheryl

I called RCIB today regarding advice on a change I needed to make to a recent car insurance policy I have taken out with them and I was lucky enough to be put through to a very helpful chap called Ian Wells who advised me on what I needed to do and managed to save me some extra costs in the process, very quick and very efficient and great customer service.

Had a few issues (my ignorance no one else) and they sorted it for me immediately

I was sat on the in the car park in my new car got through straight away no hassle very easy to sort out the member of staff that helped me I was so grateful for as she started the policy as soon as so I could drive back home Thankyou so much I forever stick with this company always helps me

Amazing service and communication