Cheryl is a terrific salesperson who knows when to assist and when to let the customer look on their own. She listened to what I was looking for, my requirements and my preferences in end tables. She... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Visited store first on 2/26/23, was assisted by Cheryl Rosipayla. At that time she went the extra mile to help us find the right pieces and coordinate colors and styles. We returned on 3/6/23 to make... Vis mer
Always great service and if there's any issues they take care of it right away. Usually have the help of Tom Donahue Greece location. He's always helpful and makes the experience very pleasant every t... Vis mer
I recently bought a large sectional, another couch and the protection plan. One of the armless chairs is too large for the space. I called the store upon delivery and have called customer service nume... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Kontaktopplysninger
2780 Ridge Road West, 14626, Rochester, NY, USA
- 5852259455
4,8
Enestående
153 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 0 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Pleasant experience,sales person very…
Pleasant experience,sales person very knowledgeable,store very cleam
1. juli 2024
Svar fra Raymour & Flanigan - Rochester Greece
Thank you so much for your review, Christine! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Lack of pressure from the sales person
5. juni 2024
Svar fra Raymour & Flanigan - Rochester Greece
Hello Michael Morris! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Chris is Fantastic
Chris was fantastic with follow up! He secured a 100% customer satisfaction experience. The associates at the location in Greece are awesome also. My furniture was packaged with excellent attention to detail.
4. juni 2024
Svar fra Raymour & Flanigan - Rochester Greece
Thank you so much for your review, Lynne! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Svar fra Raymour & Flanigan - Rochester Greece
Hello Charles! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Outstanding Customer Service!
I purchased a power recliner from RF in Greece 3 years ago and it quit working a couple of months ago. I tried to troubleshoot the problem myself, but finally called the store. I wish I could remember the extremely helpful woman who set up an appointment with the service department, she was great! Fast forward, 3 weeks later the technician arrived on time and 15 minutes later, a new motor was installed and my chair is working again!
Wow, if everything in life went this smoothly! Thank you!
28. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Raymour & Flanigan - Rochester Greece
Hello Margret Roberts! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!
Love my Glendora apartment sofa & chair
Just received this sofa with a chair in the Elliot French Blue color. I love it! The color is great; and the furniture looks to be very well made. It was supposed to take 7-9 weeks, but salesman let me know it was coming sooner (about 5 weeks).
23. mai 2024
Anmeldelse skrevet uten oppfordring
Buying online was very easy
Buying online was very easy. The delivery date is sooner than expected. I can't wait to get my new reclining loveseat!
2. mai 2024
Svar fra Raymour & Flanigan - Rochester Greece
Hello Maria Waller! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Svar fra Raymour & Flanigan - Rochester Greece
Hello Doug! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Anthony was great to work with
Anthony was great to work with. He answered every question, was extremely polite and really took his time
15. april 2024
Was in and out of the store within 25…
Was in and out of the store within 25 min with purchase and delivery date of new recliner!
3. april 2024
Svar fra Raymour & Flanigan - Rochester Greece
Thank you, John, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
The crew was quick professional polite…
The crew was quick professional polite efficient great around service
22. mars 2024
Svar fra Raymour & Flanigan - Rochester Greece
Thank you so much for your review, Donald! It's great to hear that our team did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Svar fra Raymour & Flanigan - Rochester Greece
Hello Sharon Mccullough! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
I recently bought a large sectional
I recently bought a large sectional, another couch and the protection plan. One of the armless chairs is too large for the space. I called the store upon delivery and have called customer service numerous times with no return call. My sales rep, Aaron at the West Ridge location was AWESOME. He was super helpful and knowledgeable I would totally recommend him. Unfortunately, the store manager and customer service follow up is not nearly as respectful or helpful as Aaron. Very disappointing after all the money my family has spent there.
17. januar 2024
Anmeldelse skrevet uten oppfordring
I always shop at Raymour Flanigan!
The manager Kevin that we worked with was awesome. Are we select was very smooth and quick.
18. februar 2024
Svar fra Raymour & Flanigan - Rochester Greece
Hello Dana! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
No pressure
We browsed the store for an hour, and Tom Donahue made sure we didn't have any questions. We purchased some items.
23. januar 2024
Svar fra Raymour & Flanigan - Rochester Greece
Hello Philip Licciardi! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
……………………..
4. november 2023
Svar fra Raymour & Flanigan - Rochester Greece
Hi, Michael. Thanks for sharing this 5-star rating. We hope to see you again soon, thank you for being a customer with Raymour & Flanigan!
Svar fra Raymour & Flanigan - Rochester Greece
Hello Customer, Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Svar fra Raymour & Flanigan - Rochester Greece
Hello Jeff! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Scott answered all our questions and…
Scott answered all our questions and gave us a couple of mattresses to choose from based on cost, firmness and purpose.
2. september 2023
Svar fra Raymour & Flanigan - Rochester Greece
Thank you for your review, Colleen. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
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