Even though we waited until shortly before closing time to enter the store, Chris Buddock greeted us cheerfully, took us straight to the areas we needed, and gave us very personalized attention. My s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We had the pleasure of working with Sonya to purchase a chair. She was pleasant, polite and knowledgeable. She allowed us a chance to view and try the many selections of recliners. We never felt rushe... Vis mer
Going to Raymore & Flanigan was going to be simply a "look and see" while we were going to another store for a confirmed reservation later in the day. We were first greeted by Gladys who knew the inv... Vis mer
Mike the sales rep was patient and helpful. R&F should review their delivery policy/ fees. As I shop for the balance of furniture I need, I will be adding $150 to your best price to cover delivery c... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Kontaktopplysninger
1937 MacArthur Road, 18052, Whitehall, PA, USA
- 6102951030
4,6
Enestående
336 anmeldelser
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I order a bed
I order a bed, online nowhere on invoice it states it was ordered from the manufacturer. Invoice states Raymour and Flanigan. The 500 pound bed was placed in my driveway in a box, it’s still in the box I had to drag it in my garage holding my back to escape from the snow… no set up no date or time of delivery. I called lehigh valley location and lady states I bought directly from manufacturer nonsense and how would I know that? the invoice states three items from Raymour and Flanigan. She states “We are not responsible to assemble the bed” . The bed can stay in box and go in the garage and I can get my money back or come pick up the bed…..
Annoyed!
5. januar 2025
Svar fra Raymour & Flanigan - Allentown
Dear Renee Y,
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience with your bed order and the inconvenience it has caused you. We strive to provide a seamless shopping experience, and it seems we fell short in this instance.
I understand your frustration with the delivery and assembly process. It is important to us that our customers receive clear communication regarding their orders. I apologize for any confusion regarding the origin of your order and the delivery details. Your feedback is invaluable, and we will use it to improve our processes and communication.
Please know that we are committed to resolving this issue for you. I encourage you to reach out to our customer service team at +16102951030 so we can assist you further and find a satisfactory resolution.
Thank you for your patience and understanding. We hope to have the opportunity to serve you better in the future.
Sincerely,
Raymour & Flanigan Furniture and Mattress Store
It was very nice that the sales person…
It was very nice that the sales person didn’t jump all over my back and follow me around. She asked me if I needed help. Just ask her and she come help me. I did not feel pressured at all.
3. januar 2025
The reason for a 5 star review is due…
The reason for a 5 star review is due to having the BEST salesperson interaction. Brittany Clyde will be the reason I will be coming back for future purchases. That is as long as she is the person I deal with. She changed my opinion of Raymour and Flanigan which was pretty sour after my last experience in the store!!!
I do hope that Raymour and Flanigan upper management know how to treat and keep good employees!
23. desember 2024
Katie was extremely helpful in…
Katie was extremely helpful in answering product questions and helping facilitate an order. Tremendous difference from an AI interaction
19. desember 2024
Always a Great Shopping Experience
Mark was extremely knowledgeable and helpful. We were extremely pleased to find out that R&F can deliver our furniture from PA to SC. Best furniture selection for us.
23. desember 2024
Sonja our salesperson was very…
Sonja our salesperson was very knowledgeable and didn't pressure us. She gave us time to look around the floor and then touched base with us to see what we were interested in. She is a keeper!
9. desember 2024
Svar fra Raymour & Flanigan - Allentown
Dear Sheila,
Thank you so much for your wonderful review! We're thrilled to hear that Sonja provided you with a knowledgeable and pressure-free shopping experience. It's great to know she gave you the time and space to explore our showroom and then assisted you with your interests. We agree, she is indeed a valuable member of our team! We look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Katya Roberts was nice to do business…
Katya Roberts was nice to do business with. While she discussed all options that would fit our need, she wasn’t pushy and gave us space while we made our decision. We’ll buy from her again in the future.
23. november 2024
Svar fra Raymour & Flanigan - Allentown
Dear Modesto Garcia Mercado,
Thank you so much for your wonderful review! We're thrilled to hear that Katya Roberts provided you with a pleasant and pressure-free shopping experience. It's great to know that she was able to help you find the perfect options for your needs. We look forward to welcoming you back in the future and assisting you with any of your furniture needs.
Best regards,
The Raymour & Flanigan Team
Beautiful furniture and great service
We were greeted right away by our sales representative, Jonny. He was great and took us right to the furniture we were looking for. The selection is great! He was very knowledgeable about the furniture and answered all our questions. He was also very patient with us. Also, the furniture we picked was in stock so we were able to schedule delivery quickly. Would definitely shop here again and recommend to friends and family. We had been to 2 other stores but bought from Raymour & Flanigan.
23. november 2024
Svar fra Raymour & Flanigan - Allentown
Hi Bridget,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Jonny provided you with excellent service and helped you find exactly what you were looking for. It's great to know that our selection and in-stock availability met your needs, and that you were able to schedule a quick delivery. We truly appreciate your recommendation and are delighted to hear that you would shop with us again. We look forward to serving you and your friends and family in the future!
Best regards,
The Raymour & Flanigan Team
Great sales experience!
My sales person gave me enough time and space to browse and found me at a time when I actually needed her. I did not feel pressured nor was I constantly being asked questions while pursuing what I needed. She helped me finalize my purchase and even got me a discount on delivery.
19. november 2024
Svar fra Raymour & Flanigan - Allentown
Hi Michelle,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that your salesperson provided you with the perfect balance of space and assistance. It's wonderful to know that you felt comfortable and unpressured while browsing, and that you received the help you needed at just the right time. We're also glad to hear that you were able to benefit from a delivery discount. We appreciate your kind words and your 5-star rating. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Repeat purchaser. Stick with the Best !
The Allentown store has received business from me three times in 9 years, and every time was a flawless adventure. The quality is unmatched and the salesperson was very friendly and knowledgeable . Had my lift chair first thing the next day ! Shoutout to NATI
11. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Raymour & Flanigan - Allentown
Dear Jeffrey,
Thank you so much for your kind words and for being a loyal customer over the years! We're thrilled to hear that each of your visits to our Allentown store has been a flawless experience. It's wonderful to know that you found the quality of our products unmatched and that our salesperson provided friendly and knowledgeable service. We'll be sure to pass along your shoutout to Nati. Enjoy your new lift chair, and we look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Chris Buddock was fantastic!
Chris Buddock was fantastic!! So knowledgeable about mattresses and extremely patient with us as we made our decision.
11. november 2024
Svar fra Raymour & Flanigan - Allentown
Thank you so much for your review, Jayme! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Svar fra Raymour & Flanigan - Allentown
Hi Dave,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our service and that our team was able to provide clear explanations of our products. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Very friendly and very helpful
Very friendly and very helpful, very kind to our diabetic needs!
6. november 2024
Svar fra Raymour & Flanigan - Allentown
Dear Adrian,
Thank you so much for your wonderful review! We're delighted to hear that our team was able to accommodate your needs and provide a friendly and helpful experience. Your kind words mean a lot to us, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
sales representative was attentive and…
sales representative was attentive and listened to my needs
23. oktober 2024
Svar fra Raymour & Flanigan - Allentown
Dear Customer,
Thank you so much for your wonderful review! We're thrilled to hear that our sales representative was attentive and listened to your needs. Providing excellent customer service is our top priority, and it's always gratifying to know when we've succeeded. We hope you enjoy your new furniture and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Mattress Hunt
My husband and I shopped at Raymour & Flanigan in Whitehall today for a mattress. As soon as we walked in the door, we received a friendly welcome. We were fortunate to have Chris as our sales person. He was EXTREMELY informative about the mattresses and worked with us to find the right fit. He took his time and didn’t rush us through the process for which we were grateful. (It’s been awhile since we’ve been mattress shopping for ourselves.) We also met the store manager, Mike, who was very good at trying to meet our needs. It seemed that these 2 individuals really enjoyed working with us to get us the best deal. We will be going back to get bedroom furniture at some point in the near future and we’re hoping we can work with Chris and Mike, again!
30. oktober 2024
Anmeldelse skrevet uten oppfordring
The woman was not very helpful kept…
The woman was not very helpful kept trying to change my mind on what I wanted
25. oktober 2024
Jonny is the best
Jonny is the best! He spent over 4 hrs working with us the last 2 weekends to complete this sale 👍🏻. We will definitely be back to buy more 😀
27. oktober 2024
Svar fra Raymour & Flanigan - Allentown
Hi Patrick,
Thank you so much for your wonderful review! We're thrilled to hear that Jonny provided you with exceptional service and took the time to help you find exactly what you needed. We look forward to welcoming you back for your future purchases. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Chris Buddick was a great salesman
Chris Buddick was a great salesman. Explained everything clearly. Would go to him anytime. Thank you.
17. oktober 2024
Svar fra Raymour & Flanigan - Allentown
Hi Peggy,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Chris provided you with excellent service and clear explanations. We look forward to welcoming you back anytime. Have a wonderful day!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Excellent Experience!
Our salesman Jon did an outstanding job! He was very knowledgeable, honest, helpful and patient offering suggestions without being pushy.
6. oktober 2024
Svar fra Raymour & Flanigan - Allentown
Thank you so much for your review, Kim! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Sonia was very helpful
Sonia was very helpful. Directed me to product I was looking for but did not hover over me. Answered my questions. Was very professional. A pleasant experience.
2. oktober 2024
Svar fra Raymour & Flanigan - Allentown
Dear Lola,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Sonia was able to assist you effectively while respecting your space. It's wonderful to know that her professionalism and helpfulness made your visit pleasant. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
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