Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Radius Theme has been fantastic to work with. They were quick to respond to my query, and their support is truly exceptional. The plugin itself is easy to use and works exactly as expected. I’m alread... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been in contact with RadiusTheme support because I wanted some modifications to one of their WordPress themes that I'm using. They have been extremely helpful and provided clear and concis... Vis mer

Vurdert til 5 av 5 stjerner

Even with different the time difference support was very fast, and the support staff were very attentive and helpful. The theme is really neat even for amateurs like ourselves. It's well documented bu... Vis mer

Vurdert til 5 av 5 stjerner

They are made up of talented and experienced developers and bug fixing machines! They give excellent advice and help on how to fix your issues. E.g Sends a video guide on your personal issue to you.... Vis mer

Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

RadiusTheme is a leading software development company specializing in WordPress themes, WordPress plugins, web application development, and mobile application development. As an Envato Power Elite Author with over 60,000+ sales, we have established ourselves as a trusted name in the WordPress ecosystem. Our extensive portfolio includes over 100 items on Envato Market and 14 plugins on WordPress.org. Our products have earned the trust of more than 250,000 users worldwide who rely on our solutions to build, enhance, and manage their websites. Our flagship products are Classified Listing, the Post Grid, ShopBuilder, WooCommerce Variation Swatches and WooCommerce Variation Gallery. At RadiusTheme, we firmly believe that success is built on two pillars: quality products and exceptional customer service. Our dedicated team works tirelessly to ensure that every customer receives the best possible support, making their experience with our products seamless and satisfying.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

121 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Issue resolved and refund processed

I initially had a negative experience after purchasing the Food Menu WordPress plugin from RadiusTheme because the plugin did not work with my website setup - theme.

I contacted support and provided access so they could investigate. Their team confirmed that the plugin was not compatible with my current setup.

When I first requested a refund, I did not receive a response for a couple of days, which was frustrating and led me to leave a negative review.

However, the company later explained that the delay happened because the support agent handling my ticket was on their scheduled day off due to their rotation system because of a recent change in their weekend schedule.

After following up, they processed the refund and canceled the subscription for my order.

I appreciate that they resolved the issue and issued the refund. the matter was ultimately handled and resolved.

Success

13. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Radius Theme has been fantastic to work…

Radius Theme has been fantastic to work with. They were quick to respond to my query, and their support is truly exceptional. The plugin itself is easy to use and works exactly as expected. I’m already looking forward to purchasing another one of their plugins.

15. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til RadiusTheme

Svar fra RadiusTheme

We truly appreciate your kind words! It is great to know that the plugin is working exactly as expected and that you had a positive experience with our support team. We look forward to serving you again soon with our other solutions.

Vurdert til 1 av 5 stjerner

No licences

Radius sells products with no full licence despite what they are saying. There plugin are not useable out of the box. They ask you for you credential to be able to debug, INSANE!
Do not buy there sh..y product

10. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til RadiusTheme

Svar fra RadiusTheme

Hello,

Thank you for using our products.

Could you please let us know which item you are currently using — a theme or a plugin?

If you are using one of our Envato themes or a theme purchased directly from our website, please note that the PRO plugins are bundled with the theme. However, bundled plugins do not include a separate license key, as per Envato’s policy.
You can find more details about how bundled plugins work here:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Regarding support, we may request temporary access because issues can sometimes be caused by conflicts between the WordPress theme, plugins, or hosting environment. Without access, it can be difficult to accurately identify the root cause and provide an effective solution.

Please email the details of the issue you are experiencing to mamun@radiustheme.com
, and I will personally review it and assist you with a solution.

Thank you for your understanding and cooperation.

Best Regards,
Mamunur Rashid
Founder, RadiusTheme

Vurdert til 5 av 5 stjerner

Top Notch

Radius Theme's support is top notch just like their products. I am a happy and satisfied customer. Thank you guys.

9. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely amazing service

Absolutely amazing service! Everything was handled professionally, quickly, and with great attention to detail. The team went above and beyond to make sure everything turned out perfectly. I couldn’t be happier with the experience—highly recommend!

24. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excelent experience with RaddiusTheme

I had some issues installing and importing the theme demo because of my server settings, but the RadiusTheme team was absolutely amazing. They quickly stepped in, imported the demo for me, and made everything work perfectly.

Their communication was friendly, clear, and professional — it’s rare to find such a dedicated support team.

I highly recommend RadiusTheme and their products! Thank you so much for your help and great support! 🙏👏

3. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Support 10/10

Had some issues setting up my website with the classified plugin. To be honest I do not think I have had better support with anything else in my life. Quick and friendly response, hand-on problem solving and great suggestions. Thanks Khalif!

26. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent theme & top-tier support!

I’ve been using a RadiusTheme WordPress template and I’m genuinely impressed. Not only is the design flexible and modern, but the support team has also been incredibly responsive.

I faced a few technical issues during setup, and their developers quickly helped me debug and resolve everything even beyond what’s typically expected.

Highly recommended for anyone looking for both great design and reliable support. Solid experience from start to finish!

11. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Team Pro plugin is used in our website.

The Team Pro plugin is used in our website and we had an issue where the lifetime license key was not working after recent updates to WordPress. The RadiusTheme support team were quick to respond and fixed the issue quickly. Excellent service.

14. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Straight to the point support

Using emails, the support team will spare their time to provide you with a simplified step by step process. They will go the extra mile to walk you through the steps and share videos too. And also provide you with recommended settings and practice for you to enjoy your purchase

3. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding Technical Support

Outstanding Technical Support

I was genuinely impressed with how quickly they responded and how professionally they handled my case. Within a short time, my problem was completely resolved.

The support team was not only fast but also clear and helpful in their communication. It’s rare to find such responsive and reliable customer service these days.

Highly recommended for anyone looking for great products backed by excellent support!

26. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

efficent support

I have a low performance hosting. Theme support helped me a lot to set up the theme even though my server didn't have the proper performance. They were very kind and efficient

17. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Classified themes/plugins

I have a couple of themes/plugins bought from them. The Classified themes/plugins are really nice. You may experience some issues along the way, but their support will help you and fix them for you. In my case, I am a very different time zone, and its understandable that you may wait for the reply but from my experience so far, they are always happy to assist you. So, if you need some cool classified listings themes or plugins related to that niche, they have cool designs and solutions.

13. mai 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv