Pryors Uk Anmeldelser 

31
TrustScore 2.5 av 5

2,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Pryors is extremely difficult to deal with due to their inflexible and unusual scheduling system. They provide an estimated cleaning schedule, but you only find out that they are actually coming... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Not satisfied with the level of cleaning of windows. They dried with watermarks present and not fully cleaned with marks still present. Always seems like a very rushed job, for not cheap prices. After... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Cleaner was amazing! Company itself is not great, the boss treats his staff so badly, taking bonuses, giving out strikes I don’t really understand that? Also underpaying them for what they do. One... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Luke cleaned our windows today. He was very polite and respectful. We had a few very extra dirty windows which he took great care with cleaning them. An excellent service and I would highly recommen... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

2,3

Under middels

TrustScore 2.5 av 5

31 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 81 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,3

Alle anmeldelser

(31)

15 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Absolutely useless

Absolutely useless! We’ve used for over a year! Sometimes they just don’t turn up! The last excuse “we ran out of water” lol
They also don’t do a good job when they manage to turn up! In & out 10 mins!!!
Don’t use these people!

28. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Pryors Uk

Hi Paul, we use pure, filtered water which is held in a tank in the vans. This means that a cleaner may run out of water on a particularly busy day, but we would then ensure those customers not attended are added to a worksheet for the next day. We also contact them to let them know. We use the reach and wash system with extendable poles, as this is designed to be quick but efficient with excellent results.

Vurdert til 1 av 5 stjerner

Screwing the customer?

I signed up for a clean every six weeks. I received a text yesterday saying they were coming today - only 4 weeks after the previous clean. I don't know how long this has been going on, but am glad I realised. Apparently they are doing this to other customers too. A way of getting more money out of the customer?

17. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Pryors Uk

Hi Janet. We do work hard to be as close as we can to the 6 weekly or 12 weekly schedule, but certain factors can speed us up or slow us down on a daily basis. We would expect our customers to have either 8 or 4 cleans from Jan to Dec. If our customers find they have had additional cleans, we ask that they let us know so we can add credit to the account to ensure they are not charged. We would not put these additional charges on to our customers.

Vurdert til 1 av 5 stjerner

very rushed job

very rushed job, done in 10 min 6 windows and 2 doors. very poor service. glass left full of marks

25. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Pryors Uk

Svar fra Pryors Uk

Really sorry to hear you were left disappointed. We use the reach and wash system which is designed to be efficient with excellent results. We have a satisfaction guarantee in place for the 24 hours following each clean, so if our customers have any issues we ask they let us know, so we can arrange a reclean the following day. Many thanks

Vurdert til 1 av 5 stjerner

Very Disappointed

We have tolerated Pryor’s Window Cleaning for a few months. Yesterday we got a text at 7PM and still dark their Contractor turned up in the dark at 7 AM and proceeded to clean, even breaking into the rear of house by reaching over our latched side gate. No courtesy or empathy. Very limited service with surrounds excluded unless you pay a King’s Random

12. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

We were canvassed by a door knocker

We were canvassed by a door knocker. He advised we would just need to have 3 cleans a year. Every 6 weeks I had a text message to say they would be cleaning our windows tomorrow. So, I cancelled every other clean as 6 weeks for me is excessive. I have now had my 3 cleans so assumed all is well. Then I get a snotty voicemail saying that as I seem to cancel a lot, they would have to charge me £51.00 a pop!!! Absolutely awful customer service. Expensive and rude. I would not recommend.

7. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Pryors Uk

Svar fra Pryors Uk

Hi Pamela, it sounds like you were given incorrect information by the sales associate. They were from a third party company working for us at the time, but this is not the case now. When our customers sign up with us, we do ask for three cleans initially but these would be consistent, and not on an ad hoc basis. Our prices reflect the regular service, but if you wanted less cleans throughout the year the price would need to be adjusted due to the bigger build up of dirt between visits
. Many thanks

Vurdert til 1 av 5 stjerner

15 minutes of cleaning

They managed to ‘clean’ a 4 bed detached house with a conservatory and patio doors in 15 minutes.
I’ll let you decide how clean the windows are !

10. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Pryors Uk

Svar fra Pryors Uk

We use the reach and wash system which is designed to be efficient with excellent results. We have a satisfaction guarantee in place for the 24 hours following each clean, so if our customers have any issues we ask they let us know, so we can arrange a reclean the following day. Many thanks

Vurdert til 3 av 5 stjerner

No commination

They did not inform me that they are charging a fixed rate even if you only get your front windows cleaned, they charged me £19 pound for two windows usually this is half the price.
Very upset they didn't inform me and they still haven't refunded me my money. I have been using this company for about 4 years and have no problems up until last month very disappointed. I will not use this company anymore, the lady who i spoke to was not helpful over the phone made me feel it was my falt very bad customer service .Still not received my money so will be now taking this further.

30. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Stay away!

Stay away!! A total waste of money!! These people have zero manners too!!

18. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very disappointed!…

They canvassed my neighbour hood and my wife gave them her email address for further information and took the business card so that I could ring them if we were interested. Turned up anyway this morning , 19th September and I met the worker. I figured that I would see how they did on a one off basis for £30 for a semi detached house.
Hopeless! The worker just sprayed water and rubbed a bit with a sponge. Several windows were left with clear dirt marks. One window at the rear of the house was ignored and with no explanation as to why!
I rang them to pay and inform them clearly that this was a one off and I was not interested in the service. The operator then stated that we had signed up for the service very 6 weeks and that by giving an email address to the canvasser my wife had signed up! This sounds remarkably like ' inertial selling' - which is not allowed in the U.K. The operator was reluctant to cancel the so called service but eventually she relented, but I had to persist.
I cannot recommend this firm. Avoid!

19. september 2024
Anmeldelse skrevet uten oppfordring

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