Protyre Autocare - Stockport Anmeldelser 

2 530
•
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Newbridge Lane, Stockport, SK1 2NX Stockport, Cheshire, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My son visited with our little granddaughters and had long journey home to Winchester. The tyre had faulty stem valve which Porsche said they had fixed but hadn't and were closed for weekend. It was a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Protyre checked my car within a couple of days of me calling them. They repaired the fault and I was able to collect my car after 3 or 4 hours. They were able to check and repair at least 3 weeks soo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been going to protyre for a long time as do all my family i have always had a good experiance with them and always do a great job 👍

Selskapet har svart

Vurdert til 3 av 5 stjerner

Good Car Service as ever but completed 105 minutes late. Protyre had mechanical problems, they were unavoidable but would have messaged me in advance to say they running appointments behind schrdule

Selskapet har svart


Informasjon om virksomheten

  1. Dekkservice
  2. også i
  3. Bilbatteriforhandler
  4. Bilinspeksjonsstasjon
  5. Biltransportservice
  6. Forhandler av bilbremser
  7. Verksted for hjulinnstilling

Skrevet av virksomheten

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktopplysninger

  • Newbridge Lane, Stockport, SK1 2NX, Stockport, Cheshire, Storbritannia

  • 0161 4803867

4,7

Enestående

TrustScore 4.5 av 5

3k anmeldelser

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4,7

Alle anmeldelser

(2 530)

33 081 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner
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Svar fra Protyre Autocare - Stockport

Hello Mr Wright,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

3 time i have been to protyre stockport…

3 time i have been to protyre stockport liam and his staff are first class i would reccomend them whthout reserve .

31. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Anthony​,

We would like to thank you for sharing your feedback regarding the service you received at our Stockport branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Very easy to use

Very easy to use. Went in 9.30am to have tyre pressure checked. Advised maybe a puncture. Asked to return at 11.00 am puncture repaired and all tyres re balanced by 11.30 am.

31. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Debbie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Great experience

Great service , good price and completed on time

28. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Easy to book in

Easy to book in. Speedy job. Can’ fault the experience.

19. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Susanne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Always great customer service

Always great customer service from Liam and his team. I've been coming here for years as it's my local garage. Nice helpful staff and reasonably priced work. Can't ask for much more. Happy to recommend.

21. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Denise,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Good experience

Good experience

19. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Victor,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

great experience

19. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Ali,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Listened to what had gone wrong and…

Listened to what had gone wrong and refunded the cost .

14. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Audrey,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Excellent service as always

Excellent service as always, polite, helpful, prompt and good value.

12. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Good service

Good service - my only criticism was that on collection of the car the bill was not ready for payment and they had not checked that the tracking had already been paid when tyres were fitted the previous week

12. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Colin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 1 av 5 stjerner

Appalling service: Three botched bookings, incorrect tyres, and damaged wheels

My experience with Protyres has been completely unsatisfactory, falling drastically short of basic professional standards. Across three separate appointments, I encountered administrative incompetence, incorrect parts allocation, improper mechanical practices, and direct physical damage to my vehicle's alloy wheels.
Prior to booking, I supplied standard OEM Mercedes TPMS sensors. The staff claimed they couldn't check or code them, even though my vehicle model automatically syncs with these sensors without coding—something the technicians were unaware of. Upon arriving for my first appointment, they could not find my ordered tyres and had to rebook me. Noting they lacked the correct jacking pads for my car, I even purchased and brought them with me for the next visit.
On the second booking, technicians were actively fitting the incorrect tyres to my car. Had I not inspected their work and intervened, I would have been sent away with cheaper, incorrect replacements. Furthermore, I observed their torque wrench was malfunctioning for the sensors, they were using an unsleeved socket that would scratch my wheels, they used an impact gun to remove my locking wheel nuts (which can easily break them), and they gunned the wheel bolts back on with a high risk of cross-threading.
We rescheduled for a third time, with management agreeing to waive the TPMS sensor cost due to the repeated inconvenience. For this visit, I supplied all the necessary tools myself, including a protective-sleeved socket to ensure my scratch-less wheels weren't damaged. While they finally fitted the correct tyres, they severely scratched my alloy wheels while removing the wheel weights, which I only discovered upon returning home. Additionally, the final price was changed from the original booking quote.
While the front-of-house staff member was polite, the technician clearly lacked the proper tools, care, or professionalism. For a company called "Protyres," they were anything not pro. They lack basic equipment to protect customer wheels, ignore manufacturer guidelines, and nearly sent me away with the wrong tyres.
I used to recommend this place to others, but after three botched bookings and damaged wheels that now require professional repainting, I will never be taking my car back here again. If you expect professional care, competence, and protection for your vehicle, definitely look elsewhere!

12. august 2026
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Svar fra Protyre Autocare - Stockport

Dear Adam Smith,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

Excellent service for a puncture…

Excellent service for a puncture repair, reasonably priced as well 👍

12. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Bob,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner
Logoen til Protyre Autocare - Stockport

Svar fra Protyre Autocare - Stockport

Hello Pippy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Always helpful

Always helpful, and attentive.

10. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Wow!

Easy to book, great price, on time, clear information, go the extra mile

10. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Nizzer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Absolutely brilliant service

Absolutely brilliant service. The car was serviced and had an MOT. There was a headlight realignment needed but they fixed it without charge.
The staff are very helpful and very attentive to any queries you have.
Totally recommended, no complaints.

3. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Robert,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service

5. august 2026
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Svar fra Protyre Autocare - Stockport

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockport branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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