Protyre Autocare - Southampton Burgess Rd Anmeldelser 

1 147
•
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

170-176 Burgess Road, Southampton, SO16 3HH Southampton, Hampshire, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

They said that the alignment was unbalanced and they cahrged me £51 for balancing the alignment but they did not give me any report or evidence how much it was unbalanced or any post work paperwork ev... Vis mer

Vurdert til 5 av 5 stjerner

Protyre always go above and beyond for me. They have saved me many times, this time I didn't actually need two new front tyres and instead of charging me anyway they called me and informed me. That is... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I attended ProTyre for my Golf R's first MOT. There appeared to by an issue with a high Lambda reading at the second tailpipe (to much oxygen indicating a lean mixture) Further examination reveal... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I went to Protyre for my annual MOT. The staff were very pleasant and professional and the MOT was completed in less than an hour. The price charged was very reasonable and less than many other garage... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Dekkservice
  2. Bilbatteriforhandler
  3. Bilinspeksjonsstasjon
  4. Biltransportservice
  5. Forhandler av bilbremser
  6. Verksted for hjulinnstilling

Skrevet av virksomheten

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktopplysninger

  • 170-176 Burgess Road, Southampton, SO16 3HH, Southampton, Hampshire, Storbritannia

  • 02380 677468

4,7

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(1 147)

35 163 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

PROTYRE PROFESSIONALISM

I found PROTYRE online and was met with courtesy and a pleasant caring manner by Ashley when I called to make further enquiries. This was a significant relief as I sought to get our neglected car back on the road after my husband’s long illness.
The challenges I faced were handled with consistent professionalism and I am most grateful. Refreshing customer service! THANK YOU

13. august 2025
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Svar fra Protyre Autocare - Southampton Burgess Rd

Hello Hazel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

The guys are so nice

The guys are so nice, professional and the service was smooth
I always go to my local one their are always helpful and professional
The receptionist is very welcoming and always polite and efficient

13. august 2025
Vurdert til 5 av 5 stjerner

Quick repairs and informative

The team was able to fit my car in last minute and get the radiator replaced in a day. Everyone is always polite and happy to explain how and why things need replacing, without it being condescending.

11. august 2025
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Svar fra Protyre Autocare - Southampton Burgess Rd

Hello Katrina,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

Highly recommend this garage

Excellent service, by really helpful staff

8. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Protyre Autocare - Southampton Burgess Rd

Dear Nikki,

We appreciate you sharing your positive experience with our helpful staff at our Southampton Burgess Road branch . We're happy to hear that you received excellent service from us.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Vurdert til 5 av 5 stjerner

Very professional and polite

Very professional and polite. I was only there for a small last minute AC regas (they got me in within the next hour) but I felt like a valued customer. They gave plenty of information in a way that's was understandable and informative. I felt like I could trust the advice given and will return next time I need something. The team at Burgess road are definitely a credit to Protyre Autocare

6. august 2025
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Svar fra Protyre Autocare - Southampton Burgess Rd

Hello Mr Bailey,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

Good updates by phone

Good updates by phone

4. august 2025
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Svar fra Protyre Autocare - Southampton Burgess Rd

Hello Pauline,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Vurdert til 2 av 5 stjerner

Check your own Tyres

I booked my car in for a silver service and received a call to say they would advise my front tyres need changing , that they could do same day . The same thing happened to my daughter and then my sonall at the same garage . I feel there is a need to ‘update’ all the time .
I’ve had my tyres checked at another garage who said that I should check again after 7500 miles .As you can see by my Mot history I only drive around 3000 miles per year .
I feel let down , as do my children, this kind of sales never use to happen at this garage. I probably won’t be returning.

30. juli 2025
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Svar fra Protyre Autocare - Southampton Burgess Rd

Dear Cheryl Cotmore,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

Our Skoda Fabia was in for an MOT and…

Our Skoda Fabia was in for an MOT and was advised on bushes in front lower wishbones and rear drums getting thin. Although not an MOT fail Protyre said they could get all the work done by end of the day if we wanted to go ahead. Needing the car for a long journey the next say we gave them the go ahead. Car feels a lot more tight now around the corners, a lot less body roll, and the handbrake (rear drums) no longer sticks on if left overnight. Ok it cost a lot more, but there's never any bulls**t or pressure selling. Just nice guys doing their work.

23. juni 2025
Vurdert til 1 av 5 stjerner

Awful service! Will not return.

Ordered 4 tyres, gave them 48 hours to relive and only 2 turned up. Awful service! Will not return.

23. juli 2025
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Svar fra Protyre Autocare - Southampton Burgess Rd

Dear Whyte,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

Burgess Road, Southampton

The service provided by your Burgess Road , Southampton branch was exceptional. Very professional. Whilst in the waiting room, we could hear the staffs comments. Comments that put the customer first, the little things that mean so much.

10. juli 2025
Vurdert til 3 av 5 stjerner

Just a shame my car failed for a bit of…

Just a shame my car failed for a bit of tape over the wingmirror covering the flashing bit which took a minute to sort out and take back for the re test

11. juli 2025
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Svar fra Protyre Autocare - Southampton Burgess Rd

Dear Mr Paul Smith,

Thank you for leaving us a review, and notifying us of your concerns regarding the MOT. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

Great service

Great service, thorough and care taken checking over my air conditioning and then re-charging. Yes it took a while but the care taken was worth the wait, thank you.

9. juli 2025

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