Friendly receptionist and work carried out as instructed. Took a bit longer than usual but understood only one team member working that day with heavy workload. Was accepting of this and hope others w... Vis mer
Beliggenhet
Bytt filialUnit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ Poole, Dorset, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Solved my problem there and then. Matching my previous price for 2 tyres and fitted them. Allowing me reduced downtime and the ability to earn money. Extremely helpful chap in the office.
Selskapet har svart
Plenty of parking space on arrival. Greeted by a happy friendly team. Customer service is fantastic overall MOT done really quick I try and use Alder Hills centre for my MOT’s It is definitel... Vis mer
Selskapet har svart
A kind gentleman guided me to where i should park my car and to see the reception staff. Very friendly " lady" at reception was extremely attentive and helpful. A very happy nice attitude. Car MOT wa... Vis mer
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Informasjon om virksomheten
- Dekkservice
- Forhandler av bilbremser
- Bilbatteriforhandler
- Bilinspeksjonsstasjon
- Biltransportservice
- Verksted for hjulinnstilling
Om Protyre Autocare - Poole Barter Road
Skrevet av virksomheten
Skrevet av virksomheten
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktopplysninger
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, Storbritannia
- 01202 722433
4,5
Enestående
1k anmeldelser
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Svar fra Protyre Autocare - Poole Barter Road
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
28. november 2025
Protyre are always so professional
Protyre are always so professional, helpful & knowledgeable.
The manager of the Barter road branch is brilliant.
26. november 2025
Booked online for a 2pm waiting app
Booked online for a 2pm waiting app: 2 x front tyres. ( very good price) received a call at 8am day of job to ask if I could move it to 2.45pm so they can organise their day better. So agreed. Fine by me. Arrived at 2.28pm said they would be 1 hr. So left it with them. Came back at 3.18pm car hadn't moved? Asked if there was an issue, told they were very busy. Finally left there at 3.54pm. Could have been a little more organised.
26. november 2025
Had 4 new tyre pressure monitors fitted…
Had 4 new tyre pressure monitors fitted as the light had come on dashboard. They don't work. Have been in 4 times as following them being fitted the light keeps coming back on to say the need looking at.
They can't find anything wrong & told me I need to go to Ford's to have them coded. Now had a refund. Although this is annoying & an inconvenience the staff could not off been anymore helpful.
24. november 2025
Svar fra Protyre Autocare - Poole Barter Road
Dear Jane,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Poole Barter Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service from Jack & Jordan, thank you!
Had an appointment to replace two tyres - Jack behind the desk and Jordan who worked on my car were both lovely, prompt & extremely helpful!
Hot chocolate in the waiting area was a bonus!
Thank you! :D
21. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Protyre Autocare - Poole Barter Road
Hello Jess,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly helpful man on reception
Very friendly helpful man on reception. Very prompt and professional tyre replacement thank you
19. november 2025
Svar fra Protyre Autocare - Poole Barter Road
Hello Isobel,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff friendly and attentive
Staff friendly and attentive. Able to complete the job on time and to a high standard
Value for money
17. november 2025
Svar fra Protyre Autocare - Poole Barter Road
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient and polite…
Very efficient and polite courteous service. No surprise findings on MoT. Very good
17. november 2025
They managed to book MOT during the…
They managed to book MOT during the lunche time while changing the tyres.
7. november 2025
Very helpful staff made a bad day…
Very helpful staff made a bad day easier to cope with!
6. november 2025
Good customer service
I attended Protyre for a puncture repair on 2nd November. The staff were under a bit of pressure as only one tyre fitter was there. For this reason, the repair took longer than normal but despite this the manager on duty kept me informed as to the situation and was extremely helpful as was the tyre fitter. I would certainly use them again.
5. november 2025
Svar fra Protyre Autocare - Poole Barter Road
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic Service
Fantastic Service!
Black circles messed up and didn’t deliver 2 tyres that I ordered with them. The lad behind the desk was super helpful and got me two better tyres. There was a price difference but I was happy they could fit them on the planned day. The lad fitting them was also very helpful and supportive.
In future I’ll buy through this garage and not a 3rd party
1. november 2025
The work was done efficiently and…
The work was done efficiently and thoroughly, but I deducted 1 star because they were understaffed.
5. november 2025
Very pleased with the goods and service…
Very pleased with the goods and service provided by Protyre, surprisingly in a way as when I first turned up for my allotted time I was given apologies as the tyres had not arrived due to a road accident on route. However the staff dealt with it superbly arranging to contact me and reschedule as soon as delivery was received, and all was complete later in the day.
5. november 2025
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