This is my second time to Protyre Horsforth for repairing my car, I only wanted to do MOT and Service this time. Mathew explained very details for me by phone and email when they found out a probl... Vis mer
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Beliggenhet
Bytt filialUnit 5 Lister Hill, Horsforth, LS18 5AZ Leeds, West Yorkshire, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I've always taken my car for service to the main dealer where I bought it, but as that's several miles away it takes a whole day, so I decided it was time to try someone local. First off, I liked... Vis mer
Professional, smart,fast and reasonably priced. Great bunch of people! If you don't believe me just give them a try!
Selskapet har svart
I use Protyre in Horsforth for tyre related issues-and have been very pleased with the service be it new tyres or wheel balancing and have never been disappointed
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Informasjon om virksomheten
- Dekkservice
- Forhandler av bilbremser
- Bilbatteriforhandler
- Bilinspeksjonsstasjon
- Biltransportservice
- Verksted for hjulinnstilling
Om Protyre Autocare - Leeds Horsforth
Skrevet av virksomheten
Skrevet av virksomheten
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktopplysninger
Unit 5 Lister Hill, Horsforth, LS18 5AZ, Leeds, West Yorkshire, Storbritannia
- 0113 281 8881
4,8
Enestående
1k anmeldelser
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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
I use Protyre in Horsforth for tyre…
I use Protyre in Horsforth for tyre related issues-and have been very pleased with the service be it new tyres or wheel balancing and have never been disappointed
29. juni 2026
Svar fra Protyre Autocare - Leeds Horsforth
Hello Keith,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great example of a good organised…
Great example of a good organised garage, straight forward and no messing about.
Well Done
Alan
29. juni 2026
Svar fra Protyre Autocare - Leeds Horsforth
Hello Mr Harding,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Professional
Professional, smart,fast and reasonably priced.
Great bunch of people! If you don't believe me just give them a try!
29. juni 2026
Svar fra Protyre Autocare - Leeds Horsforth
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
Friendly, professional staff, reasonably priced services, excellent customer service
29. juni 2026
Svar fra Protyre Autocare - Leeds Horsforth
Hello Hugh,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Svar fra Protyre Autocare - Leeds Horsforth
Hello,
We are so pleased to hear you had such a positive experience with our team at Leeds Horsforth. We appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
Svar fra Protyre Autocare - Leeds Horsforth
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient service for the…
Very efficient service for the replacement of 4 new tyres
19. juni 2026
Svar fra Protyre Autocare - Leeds Horsforth
Hello Andrew,
We are so glad to hear that you found our service efficient for your new tyres! Thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Dishonorable and disrespectul firm from the top down!
I have been a repeat customer of Protyre for many years now, from several sets of car tyres, batteries, services, air con regases, and never had an issue until a month ago.
I booked to have 2 new premium tyres fitted over the phone with James, whom I presume to be branch manager. When doing so I asked whether there were currently any offers on and once he had checked said that unfortunately there were not currently any offers on as I had chosen the all weather tyres. I made the booking, ready to get the tyres fitted on the Friday, and moved meetings round to accomodate this. Friday came and I got a call just before the booking saying there had been a mix up, the tyres didnt arrive, could I make Saturday. I said no problem and cancelled an appointment on Sat morning instead as I needed to get these asap.
Saturday came, I got the tyres fitted and all was good.
Two days later I got a marketting email from Protyre stating 15% off any 2 Pirrelli tyres, and on clicking on the offer I found that mine were included. I then did some digging and found that this offer had been live for a month, so was definately valid when I asked if there were any offers on?!
So I called James, to which first was met with partial understanding and that he would go away and find out how to sort the refund (£75!) and then call me back. No call back for over a week so I chased him, finally catching up with him, only to be met with hard pushback that I would not be getting any refund due to the offer not being visible on his screen at the time?? Not a valid reason at all! I then persisted and was told a whole host of other reasons, including that I had already apparently had a discount ordering over the phone, getting the online price?! Why would there be any difference between the 2? And if I was told that, I would have just done this order online.
I told James to escalate this as I was not happy and get back to me asap, of which again I have heard nothing!! So I am clearly not getting a refund, however at least I can warn everyone else about this shocking experience!! Fancy arguing about £75, when the fault clearly lies with them. Especially given how reasonable I was for their fault with the tyres not turning up and having to re-arrange my appointment, and my calendar?!
Appalling and dishonourable! I will not be returning to Protyre
23. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Protyre Autocare - Leeds Horsforth
Dear John Bolton,
Thank you for notifying us of your concerns regarding the cost.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Very friendly staff
Very friendly staff. Quick ,efficient service at a reasonable price.
8. juni 2026
Svar fra Protyre Autocare - Leeds Horsforth
Hello Mrs Barnes,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Svar fra Protyre Autocare - Leeds Horsforth
Hello Ann,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Svar fra Protyre Autocare - Leeds Horsforth
Dear Great,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds Horsforth branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Friendly and explained what they did…
Friendly and explained what they did and how to go forward making sure you understand how to handle things in the future.
3. juni 2026
Friendly staff
Friendly staff, all done on time and I always know I only pay for what is needed. Great service.
29. mai 2026
I would give 5* if the mechanic have…
I would give 5* if the mechanic have gloves or clean his hands when hi take the key
Otherwise brilliant service
29. mai 2026
Aircon regas for older car
Aircon regas for older car. Done on the same day I booked online! Very good!
22. mai 2026
Booking was easy
Booking was easy. Explained the work that was required. All completed to a high standard.
4. mars 2026
Great staff.
27. mai 2026
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