Protyre Autocare - Gloucester Anmeldelser 

I have used Protyre for many many years, albeit another branch. This is the first time I feel let down. I was on time and the only person having tyres done, but it took an hour for 2 tyres. They were overinflated by 20psi, and either the TPM sensor was broken or removed, I ended up with a normal valve and a warning light, given it was off for an MOT a failure as well!
At no point was I asked if I wanted a new sensor, just given the keys and a goodbye.
Fortunately the tyre fitters down the road were able to sort out the TPMS but it obviously cost more as they needed to remove the tyre and rebalance

Nigel and his colleagues did a great job getting my MOT sorted the same day with new tyres also fitted.

Always go to Protyre
Very Friendly and helpful
Service is always good

Helpful. Good service.

Great communication , wrong tyre ordered by myself but resolved with no problem as suitable replacement available in store . Many thanks

Quick and efficient. Didn't complain that it was the wrong tire unlike another place where I tried first. Will be coming back to get the rear one done at some stage

The emissions machine did not work when I arrived for an mot. Instead of rearranging my appointment they made me wait over 2 hours before telling me my car had failed on emissions. I took my car into my friend's garage for him to check and he said there was nothing wrong with the emissions. I emailed protyre to complain the area manager never bothered to contact me.

Easy to book MOT online,Car done and ready within 40 minutes,Thank you

Excellent service. Thank you!

Fast service and clear communication, everyone was pleasant and they had plenty of seating at the location I used.

It was a disaster this time.......none of the usual staff were available. Problems with MOT which I was told would cost me approx £500 to fix. I paid for bronze service and MOT online and was given the choice to pay or receive rebate for service which was not attempted and go elsewhere. I chose to go elsewhere and was assured the rebate would come through the same channel by which I originally paid.....I am still waiting!!
At this time I am £174.90 out of pocket..........so much for the good customer service!!!!!

My appointment was booked with Protyre as they have been great in the past however this time the whole appointment was a chaotic disaster. There was clearly a staffing problem so I was told there would be a delay in fitting but over an hour to fit two tyres is beyond belief and then they couldn’t fit in doing tracking!!!I was informed the induction heater was damaged but wasn’t this known about before my appointment.

These guys were fantastic! No hesitation on recommending them.

Good service and very friendly

Very good service

My husband and I both use Protyre for tyres, servicing and MOTs and the service is always excellent.
The team at Bristol Road are always welcoming, friendly and honest.

they were really nice and clear, waiting room clean and large. passed my car so an extra happy haha