Protyre Autocare - Caterham Anmeldelser 

1 647
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

407 Croydon Road, Caterham, CR3 6PP Caterham, Surrey, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Visited after finding that my car had been scratched/scrapped whilst parked roadside and one of the tyres was flat. The Protyre team looked at it straight away, changed the tyre and also did their bes... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... Vis mer


Informasjon om virksomheten

  1. Dekkservice
  2. Forhandler av bilbremser
  3. Bilbatteriforhandler
  4. Bilinspeksjonsstasjon
  5. Biltransportservice
  6. Verksted for hjulinnstilling

Skrevet av virksomheten

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktopplysninger

  • 407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, Storbritannia

  • 01883 348609

4,7

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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4,7

Alle anmeldelser

(1 647)

34 393 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Coffee/tea is available for the waiting…

Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.

17. august 2026
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Svar fra Protyre Autocare - Caterham

Hello Neil​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Fab service..

Visited after finding that my car had been scratched/scrapped whilst parked roadside and one of the tyres was flat. The Protyre team looked at it straight away, changed the tyre and also did their best to buff out as many of the marks on the body and wheel as possible. Very helpful and friendly team.

29. juli 2026
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Svar fra Protyre Autocare - Caterham

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Thank you Peter and team

Peter and the whole team were fantastic, from start to finish.
Not only highly recommended, but moving forward will now be my go-to location for automotive needs.

4. august 2026
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Svar fra Protyre Autocare - Caterham

Hello Mr Cast,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Booking process and service

Booking process and service

12. august 2026
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Svar fra Protyre Autocare - Caterham

Hello Mr Cova,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Fanstatic customer service from Peter…

Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever seen.

12. august 2026
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Svar fra Protyre Autocare - Caterham

Hello Vishal,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 1 av 5 stjerner

Rubbish service

Rubbish service
no respect for customer
staff are very rude

Manager who was doing a very good job is no longer there. Current assistant manager who runs the place is very rude.

10. august 2026
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Svar fra Protyre Autocare - Caterham

Dear Christolin  ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Caterham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

Very friendly team!

I was booked in to have my tyres done through my lease company. The lease companies organisation was terrible. The pro tyre team were so patient and kind. They could have cancelled the booking (given that that’s what the lease company kept doing!) but they didn’t- I felt they went above and beyond to get the job done. The young lad came in on his day off to do it. Ever so friendly. 10/10

7. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Protyre Autocare - Caterham

Hello Shanice,

We are truly grateful for your kind words and for acknowledging the dedication of our team at Caterham. It means a great deal to us to hear that they able to go above and beyond to ensure your tyres were fitted. We always strive to provide exceptional service, and we are so pleased that their efforts made a positive difference in your experience. Thank you for taking the time to leave us a review!

Best regards,
Eddie
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

Purchased four tyres and wheel…

Purchased four tyres and wheel alignment online with good discounts . Fitting was available 1 hour after purchase. When I arrived at protyre I was told an estimated time for Fitting which was spot on. Staff service was great to.

5. august 2026
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Svar fra Protyre Autocare - Caterham

Hello Duncan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Took my car there for an aircon regas

Took my car there for an aircon regas, very professional and completed the job on schedule

5. august 2026
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Svar fra Protyre Autocare - Caterham

Hello Andy​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Friendly,polite,professional and…

Friendly,polite,professional and efficient as ever.

3. august 2026
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Svar fra Protyre Autocare - Caterham

Hello Miss Miller,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Great price, quick delivery, good service

4 4x4 tryes were a great price and in stock online, delivery much faster than when stock is in the EU and the fitting service was great.

29. juli 2026
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Svar fra Protyre Autocare - Caterham

Hello Brad​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Customer service and punctuality is on…

Customer service and punctuality is on point

27. juli 2026
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Svar fra Protyre Autocare - Caterham

Hello Lazarus,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Great service & friendly staff

Great service & friendly staff. Fitted my tyre straight away without any issues.

22. juli 2026
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Svar fra Protyre Autocare - Caterham

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Good customer service and prompt action…

Good customer service and prompt action as requested to sort out a problem with my tyre.

27. juli 2026
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Svar fra Protyre Autocare - Caterham

Hello Mrs Dolling​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Friendly and willing to provide a…

Friendly and willing to provide a prompt service

24. juli 2026
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Svar fra Protyre Autocare - Caterham

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Friendly efficient staff re MOT & Service

Efficient booking service
Really friendly staff

22. juli 2026
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Svar fra Protyre Autocare - Caterham

Dear Dave,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Caterham branch have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Vurdert til 5 av 5 stjerner

Fantastic Service & Support

Fantastic advice over the phone & super quick service provided for 2 very dangerous front tyres

15. juli 2026
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Svar fra Protyre Autocare - Caterham

Hello Lisa​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 4 av 5 stjerner

Good Job, no issues, fair price

Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed within around 1.5 hours, which was not too bad. I received a wheel alignment report and the receipt at departure. They had a good sized waiting room with tea/coffee machine and plenty of parking for customers. The staff were polite, Manager seemed like a decent guy. Happy overall.

22. juli 2026
Vurdert til 5 av 5 stjerner

Fantastic garage always so helpful and…

Fantastic garage always so helpful and always get a reminder telephone call. Wouldn’t go anywhere else.

22. juli 2026
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Svar fra Protyre Autocare - Caterham

Hello Mrs Richards​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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