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Preen & Clean Anmeldelser 

2 907
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My first clean today - kept in touch via WhatsApp - received message for date of clean and was advised to log on from 8am to see what time they would arrive - doesn't give a time but you can see ho... Vis mer

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Vurdert til 5 av 5 stjerner

Preen came to clean my windows for the first time. They provided a specific day for the visit and arrived as promised. Their prices are very competitive, and my windows were left sparkling clean. On... Vis mer

Vurdert til 5 av 5 stjerner

Just had my first clean and very pleased....Windows and frames cleaned very well.... Back Bedroom and Bathroom windows over Conservatory so impossible to clean using a ladder... this is the perfect so... Vis mer

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Vurdert til 4 av 5 stjerner

1st booking . Text to let me know they were coming next day and arrived when they said they would. Respectful of property. Some of my windows were very streaky after the wash, really need a wipe over... Vis mer

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Informasjon om virksomheten

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Om Preen & Clean

Skrevet av virksomheten

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Skrevet av virksomheten

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Kontaktopplysninger

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4,6

Enestående

TrustScore 4.5 av 5

3k anmeldelser

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(2 907)

568 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Very poor service first time using a…

Very poor service first time using a hot wash service.No introduction of arriving on my property and spend very little time and left my premises without any notification windows at the back looks still the same as before.

3. september 2026
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Svar fra Preen & Clean

Hi Neal, we’re very sorry to hear that your first experience with us hasn’t been as expected. We’d really like the opportunity to look into this properly and resolve any issues with the clean.

We’ve requested some further information from you as, unfortunately, we haven’t been able to identify your account from the details provided in this review. If you could provide your name, address or postcode, we’ll be able to locate your account and have our Customer Care Team investigate this further.

Alternatively, you can contact our Customer Care Team directly on 0800 061 4216 (Mon–Fri, 9am–4pm) or email info@preenandclean.com, and they’ll be happy to assist.

We’re sorry again for the disappointment and hope to hear from you so we can get this resolved. Thanks, Preen & Clean

Vurdert til 5 av 5 stjerner

Easy to book and pay

Easy to book and pay. Great job done by cleaner, followed instructions re gate and dog. Windows looked great afterwards. Very happy with service! Booking again

31. august 2026
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Svar fra Preen & Clean

Hi VS, thank you for your 5* review! Kind regards, Preen & Clean

Vurdert til 5 av 5 stjerner

Top class service.

I came across this serice by chance when I saw them cleaning the neighbours windows.
Went online, found them and booked. So pleased that I did.
Absolutely brilliant service. Not been in my house long and I don’t think the previous owners bothered cleaning inside or out.
Now it’s like I have a totally different view. Yes there are a few streaks but that’s only to be expected when the windows have probably never been cleaned before. More than happy with the service and of course the price!
Talking of which, payment is done quickly and easily online.

28. august 2026
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Svar fra Preen & Clean

Hi Warren, thank you for your 5* review! Kind regards, Preen & Clean

Vurdert til 5 av 5 stjerner

First Clean Review

We had our first clean last week and I am happy with the results. Declan was a very nice and polite chap that just got on with his work.

I look forward to the next time.

Sue, Leeds

28. august 2026
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Svar fra Preen & Clean

Hi Susan, thank you for your 5* review! Kind regards, Preen & Clean

Vurdert til 5 av 5 stjerner

First clean today

Ciaran was really polite and did a fabulous job of cleaning our windows.

I love the app method of payment.

Woukd definitely recommend .

31. august 2026
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Svar fra Preen & Clean

Hi Joonie, thank you for your 5* review! Kind regards, Preen & Clean

Vurdert til 5 av 5 stjerner

Lovely

Lovely, polite guy. Job well done. Big thank you

30. august 2026
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Svar fra Preen & Clean

Hi Jon Jones, thank you for your 5* review! Kind regards, Preen & Clean

Vurdert til 5 av 5 stjerner

Great service!

I chose this company after reading many excellent reviews online, and I wasn’t disappointed. They kept me informed of their arrival time and were extremely courteous and professional. They did a great job on my windows, I can highly recommend them.

14. august 2026
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Svar fra Preen & Clean

Hi Julie, thank you for your 5* review! Kind regards, Preen & Clean

Vurdert til 1 av 5 stjerner

Signed up and waited weeks for an…

Signed up and waited weeks for an appointment. It was then scheduled for this afternoon, but no timescale given.
Needless to say no one turned up, what a surprise on a Friday of the bank holiday.
Tried to call a few times doesnt even let you queue just asks you to leave a message and no one called me back. Can't speak to a real person online just a bot.
I will not be rebooking just to be let down again.

28. august 2026
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Svar fra Preen & Clean

Hi Amy, we’re really sorry to hear about your experience. We completely understand how frustrating it is to wait for an appointment, only to feel like you’ve been left waiting without any communication, especially when you’ve tried to contact us for an update. We’d really like the opportunity to look into what happened here, as this isn’t the experience we want for our customers. We’ve passed your comments over to our Customer Care Team so they can investigate the missed appointment and the contact attempts you’ve made. If you’re happy to provide your name and postcode, we can make sure they’re looking into the correct account and can get back to you directly. Thanks Preen & Clean

Vurdert til 2 av 5 stjerner

Not efficient/professional

First of all we were not notified that they had arrived as he said he knocked on instead of ringing the bell. Upstairs window ledge still dirty after cleaning. In addition back windows could not be done as operative said that he couldn't take hose through garage and utility room to the back of house.

28. august 2026
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Svar fra Preen & Clean

Hi Jeanette, thanks for taking the time to explain what happened. We’re sorry to hear you weren’t happy with the service. Our operatives should make every reasonable effort to let customers know when they arrive, so we understand your frustration regarding the doorbell. In relation to the upstairs window ledge, this isn’t the standard we expect, and we’ve passed your comments to our Customer Care Team to look into. Regarding the rear windows, our operatives aren’t permitted to take hoses through properties, including garages and utility rooms, due to our insurance and health & safety requirements. We appreciate this may be frustrating, but these guidelines are in place to protect both our customers and our team. Our Customer Care Team will review the concerns raised and look into the visit further. Thanks, Preen & Clean

Vurdert til 5 av 5 stjerner

I can actually see out of my windows…

I can actually see out of my windows again! They are looking bright and clear after Chris cleaned them. Chris was professional and friendly with a smile and very polite. He didn't take long to clean them, considering they are all the small square panes but he took care and did a good job. I'm very pleased and a satisfied customer. I would highly recommend your service, it was easy to book online and I was kept informed by text and email when the windows would be cleaned. Happy customer!

28. august 2026
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Svar fra Preen & Clean

Hi Carole, thank you for your 5* review! Kind regards, Preen & Clean

Vurdert til 5 av 5 stjerner

Great job

Great company - kept me up to date about when coming and when job was completed. Really happy with the clean. Great value for money and highly recommend

25. august 2026
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Svar fra Preen & Clean

Hi Tracey, thank you for your 5* review! Kind regards, Preen & Clean

Vurdert til 5 av 5 stjerner

Would recommend

Took time to do a thorough job. The service is easy to use.

27. august 2026
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Svar fra Preen & Clean

Hi Mr Mark Harrison, thank you for your 5* review! Kind regards, Preen & Clean

Vurdert til 1 av 5 stjerner

Absolutely a joke of a company

Absolutely a joke of a company, endless texts of were coming in next few days.Next thing u know they moved dates again and again and again and again.
Ps.Prior to leaving this review I afew times queried , was told you'll get text 2morrow..not the case.

27. august 2026
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Svar fra Preen & Clean

Hi Mohammed, Thanks for raising this. We’re sorry to hear about the repeated changes to your scheduled date. We’ve passed this over to our Customer Care Team, who are looking into what’s happened.

Unfortunately, issues outside of our control can sometimes affect schedules, and while we always aim to keep customers updated, we appreciate how frustrating repeated changes can be. We’re only human, and things don’t always go exactly to plan but we do want to understand what’s happened here and make sure it’s looked into properly. Kind Regards, Preen & Clean

Vurdert til 5 av 5 stjerner

Leon from Preen & Clean did an…

Leon from Preen & Clean did an absolutely cracking job today — honestly, the best window clean I’ve had since using this company over the last 3 months! 👏🏼

He stayed longer than he probably should have and properly scrubbed the windows, going above and beyond to get them looking clean. My husband spoke to him beforehand and explained just how filthy they were, and Leon really took it on board and worked so hard to put things right.

I’ll be completely honest, I was giving Preen & Clean this clean as a last chance and it was going to determine whether I continued using them. Last month, the lads who cleaned the windows had to come back three times in one week because they were still filthy — and even after the third visit, they still weren’t properly clean, which was really disappointing.

But Leon has completely turned that around today. He’s saved Preen & Clean a customer, and I’m genuinely really impressed with the effort he put in. Sometimes it’s simply about taking pride in your work, and Leon definitely did that today.

Thank you, Leon! ⭐️⭐️⭐️⭐️⭐️

26. august 2026
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Svar fra Preen & Clean

Hi Keeley, Thank you so much for such a brilliant review! It’s fantastic to hear that Leon went above and beyond and has completely turned things around for you. We’ll make sure he knows just how much his hard work and pride in his work has been appreciated.

We’ve also passed your lovely feedback on to Leon’s Area Manager so he can get the recognition he deserves.

We’re really pleased to have been given the chance to put things right and, most importantly, to have saved you as a customer. Thank you for giving us that last chance and for taking the time to share such detailed feedback. Thanks, Preen & Clean

Vurdert til 5 av 5 stjerner

My windows were fitted a couple of…

My windows were fitted a couple of months ago and were very dirty. You did a fantastic job on my windows. I highly recommend this company for any window cleaning. Thank you

26. august 2026
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Svar fra Preen & Clean

Hi Victoria, thank you for your 5* review! Kind regards, Preen & Clean

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