j ai rechargé mon véhicule sur une borne POWERDOT à l Intermarche d Yzosse dans les Landes, à la fin de ma recharge, j ai passé ma carte RFID mais la borne ne s est pas déconnectée et les 4 clients... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I can concur with other feedback here - great product but disappointed with the awful service. The company should consider using a better postal service company rather than ‘fobbing off’ your customer... Vis mer
À deux reprises j’ai testé Powerdot. Facilité a recharger mais aucune application à télécharger, uniquement un QR code à flasher, redirection sur un site web… ceci n’inspire pas confiance. Recharge... Vis mer
We hit a few hiccups with the delivery, and have to exchange a few emails back and forth. But to be fair they were quick to respond and make things right. A 4 stars only cause things could have gone s... Vis mer
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Opplysningene stammer fra ulike eksterne kilder
PowerDot is the world's first Smart Muscle Stimulator. Controlled by our app on your mobile device, PowerDot is the most portable and easy to use electrical muscle stimulator available.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good product but awful service
I can concur with other feedback here - great product but disappointed with the awful service. The company should consider using a better postal service company rather than ‘fobbing off’ your customers. I’ve ended up having to buy the replacement pads elsewhere during the long delay. I would have chose a TENS product from a competitor if I’d have known that this is the kind of customer service I’d receive.
23. desember 2020
Anmeldelse skrevet uten oppfordring
Bad experience!
I ordered a Butterfly-pad the 26th november (20 days ago) and I haven't received it yet! I have contacted PowerDot over and over again and I get the same answer “Your pads should arrive in the next few business days”. After contacting PowerDot again I got the message that their shipment takes between 20-25 days cause of the COVID-19 situation (fair enough but I didn’t get that info when placing the order).. 👎🏼
As a bonus they use Asendia’s standard shipping service which does not provide tracking details, but their system requires that they enter a tracking number when they fill an order - so the tracking number they send out, you can’t use that for anything!
15. desember 2020
Anmeldelse skrevet uten oppfordring
The product is good, the service is poor.
The product is good, but the customer service is horrible. If you want to order replacement pads, they will charge you €10 for a snail mail delivery in 20-25 (!) business days! It is cheaper (and faster) to get compatible replacement pads from Amazon US. So without replacement pads my product is useless. Overall very sad experience.
12. desember 2020
Anmeldelse skrevet uten oppfordring
Order hasn't shipped after 2 weeks - customer service not helpful
I placed an order two weeks ago, and it has yet to ship. I've checked my order status and it says 'Unfulfilled', and the customer service have simply told me to wait because they're busy and have twice assured me that my order will ship within 48 hours. The first time that I was told it'd ship in 36-48 hours was 12 days ago, the second time was a week ago.
I can understand there could be some added delay with Black Friday sales, but I don't believe they sold so many of these that they've been unable to ship my order after 2 weeks. Whilst Wes from customer services has been responding, as a customer it doesn't feel like there is any drive to dig into the problem. I feel fobbed off by being told to just be patient.
I'd expect to get a better service than this, and I've requested a discount code for Amazon so I can order it for the same price there and get Prime delivery tomorrow through Amazon's fulfilment, since clearly there's no desire to sort this out.
It's a huge shame because it's sorely tarnished my excitement to receive this TENS machine to help with workout recovery and rehab. I now don't even know if I will receive it at all.
25. november 2020
Anmeldelse skrevet uten oppfordring
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