Poor support service
I wanted to try the app using the trial version, so I signed up and paid for the trial. After the trial period ended, it appeared in the app that my subscription had been cancelled, so I assumed everything was finished. I didn’t enjoy the workouts and had no intention of continuing with a paid subscription.
However, despite the app showing that my subscription had ended, I was unexpectedly charged for another billing period of around three months, costing a significant amount of money.
I contacted customer support immediately, explained that this was a mistake, and asked for a refund. Unfortunately, the company was unwilling to help. Instead of refunding the money for a subscription I never intended to continue, they only offered to convert it into a one-year subscription. That solution was completely useless to me because I simply don’t like the workouts and have no interest in using the app.
This experience has been extremely disappointing. The subscription process was misleading, and the customer service showed no flexibility or understanding. I would not recommend this app.








