I'm at a loss for words at how incompetent Portico Dulwich have been managing our property. Months waiting for maintenance works to be arranged, rude, dishonest... I didn't think it was possible for... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Natalie Banton was responsive and helpful in arranging the return of my deposit and I commend her. Robin Powell
Selskapet har svart
Thanks again guys great experience with buying
Great estate agents - very helpful in my house hunt
Selskapet har svart
Informasjon om virksomheten
Om Portico Property - Dulwich
Skrevet av virksomheten
We’re Portico, an award-winning estate and letting agent with over 19 branches across London and Essex.
GET AN INSTANT VALUATION
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long-lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Portico customers can get everything they need under one roof.
Skrevet av virksomheten
Property experts
We're approachable. We're insightful. We're in it for the long-term.
With a knowledge-driven approach, we deliver advice in a friendly and consultative way. We are committed and supportive, with high levels of communication thanks to our first-class internal training.
And most importantly, we’re focused on delivering an outcome that is in the long-term best interests of our clients.
Kontaktopplysninger
94 Lordship Lane, SE22 8HF, London, Storbritannia
- 020 8299 1722
Expert knowledge and guidance.
2,3
Under middels
8 anmeldelser
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Appalling
I'm at a loss for words at how incompetent Portico Dulwich have been managing our property. Months waiting for maintenance works to be arranged, rude, dishonest... I didn't think it was possible for a company to care this little about doing a job to even a basic level. Avoid at all costs.
To pre-empt the generic Customer Care Team email response - I've already complained, many, many times. Still nothing happens.
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Portico Property - Dulwich
Dear Chris Thompson,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
Dire customer service for landlords
Dire customer service for landlords. Their utter failure to get reliable tenants, failure to chase rent owning (rent has not been paid on time for five months) and inability to respond to calls or emails is remarkable. You can ring and email and get no response whatsoever. Latest joke is an insistence on filing statutory documents when it suits their income projections while ignoring the property owners requests. Do not touch this company if you wish to maintain any semblance of sanity.
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Portico Property - Dulwich
Dear Laura Hodgson
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks
Customer Care Team
Great experience
5. januar 2024
Anmeldelse skrevet uten oppfordring
Very helpful
6. oktober 2023
Anmeldelse skrevet uten oppfordring
Thanks again guys great experience with…
Thanks again guys great experience with buying
1. juni 2023
Anmeldelse skrevet uten oppfordring
Great estate agents
Great estate agents - very helpful in my house hunt
2. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Portico Property - Dulwich
Good morning,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
If I could give 0 stars I would
If I could give 0 stars I would. Not a single thing went smoothly before during or after our tenancy. We moved out over a month ago and have neither been checked out nor provided with contact details for those responsible. Just 'we'll chase that for you' we are now seeking intermediaries to represent us in this issue. Absolutely dreadful
26. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra Portico Property - Dulwich
Dear Cat Cattermole,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks, Customer Care Team
Natalie Banton was responsive and…
Natalie Banton was responsive and helpful in arranging the return of my deposit and I commend her. Robin Powell
4. februar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Portico Property - Dulwich
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Many thanks, Customer Care Team
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