Besøk nettstedet

Portico Property - Acton Anmeldelser 

2
•
TrustScore 3 av 5

3,2

Eiendomsmegler
Skriv en anmeldelseBesøk nettstedet
Skriv en anmeldelse

Beliggenhet

Bytt filial

King Street 178, W6 0RA Acton, London, GB

•
020 8993 6767

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Eiendomsmegler
  2. også i
  3. Altmuligmann
  4. Eiendomsforvaltning
  5. Eiendomsinvestering
  6. Vedlikehold av eiendom

Skrevet av virksomheten

Portico has been helping people navigate London property for generations, combining deep local knowledge with a straightforward, personal approach. We help buyers, sellers, landlords and tenants across London, providing expert advice across sales, lettings and property management. Our teams take the time to understand what matters to you, offering honest, informed advice and keeping you supported throughout your property journey. We believe property should be simpler, with people you can rely on. That means being approachable, knowledgeable and committed to achieving the right outcome for our clients, whether you're moving home, letting a property or looking for your next place to live. With a range of property services and trusted expertise under one roof, Portico is here to make your London property journey easier.

Skrevet av virksomheten

Property experts

We're approachable. We're insightful. We're in it for the long-term.

With a knowledge-driven approach, we deliver advice in a friendly and consultative way. We are committed and supportive, with high levels of communication thanks to our first-class internal training. And most importantly, we’re focused on delivering an outcome that is in the long-term best interests of our clients.

Kontaktopplysninger

  • King Street 178, W6 0RA, Acton, London, Storbritannia

  • 020 8993 6767

Expert knowledge and guidance.

A passion for London and friendly agents, speak to us today.

3,2

Middels

TrustScore 3 av 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 86 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(2)

48 anmeldelser i de siste 12 månedene

Skriv en anmeldelse

Vi sjekker anmeldelser

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Portico Problems

I was a tenant with Portico from Dec 2022-Jun 2024. There were a plethora of issues during our tenancy. First, there were several months of delays in putting in agreed-upon fixes in our rental agreement. Second, we received delayed service when a boiler did work on a winter weekend (the emergency line provided no solution, so we needed a hotel for the night, as a toddler needs heat). Third, our ceiling fell down it needed a month to have it replaced. Fourth, Portico tried to charge us for things on the move-out that we previously damaged before the move-in. There were more issues that I have not listed.

The positive is that the company does have some good on-the-ground folks (people they hire to do the repairs, safety inspections). The last property manager and our original letting agent were good. (This does not reflect on our last letting agent or office staff as they were not there long). Both are no longer with company.

I have thought about what they could do better as a company and I would offer that: 1) they hire more people which seems like a need (this is also according to an on-the-ground person). 2) hire people who care about the work and the tenants 3) try to keep good people (I'm not sure why they have so much turnover). We had two property managers and two letting agents in eighteen months. 4) you should not have to make a complaint for a company to act. 5) With so much turnover details get lost and things fall through the cracks. (For instance we never had an move-in inspection until three months later).

My advice is to take lots of pictures when you move in, document everything (you will be asked about it when you move out), do not give your rights away, and avoid Portico at all costs.

17. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Portico Property - Acton

Svar fra Portico Property - Acton

Dear Marcus

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.

Many thanks
Customer Care Team

Vurdert til 5 av 5 stjerner

Dishal is my new property manager and…

Dishal is my new property manager and so far he has been very proactive, professional and helpful. He has been easy to reach and quick to respond. There are a couple of issues that have been unresolved since I've moved in but hopefully as he's taken over these will be dealt with quickly. Thanks Dishal!

12. april 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv