Plantx Anmeldelser 

I was initially quite nervous after reading some of the mixed reviews, but my order arrived exactly on time. It was safely delivered by FedEx. The only downside was that I didn't get a reply to an email I sent requesting a delivery update. However, since the most important part (getting my items on time) was a success, I am very satisfied

I was looking to purchase an item which showed stock on the PlantX website. Good price so I ordered 2 of the same item.

I put in all the credit card details but that payment method failed and it was suggested I try again or use another card.
I put in all the credit card details of a 2nd card and that payment method failed too.

I then immediately froze and cancelled the first credit card I had used and also blocked and cancelled the 2nd credit card I had used.

I also emailed the company to tell them what had happened on the website and that I had cancelled both cards in case anyone tried to use them!

Nothing had been charged to either credit card on checking the banking apps. However, I did not like the idea that I had no goods but this company had details for 2 of my credit cards.

Could be perfectly fine but I took no chances. Should have reviewed the company before I went onto their website which I do tend to do. However, judging by the majority of reviews I consider I took the right action I did immediately.

Thank you TrustPilot for this invaluable service.

I normally check Trustpilot reviews BEFORE I order from a site I’ve never ordered from before, but possibly because we are in the middle of a heatwave 🥵 I placed my order with PlantX on 24/06/26 for goods totalling £71.46. It was only then that I checked Trustpilot reviews…To my horror I thought I had fallen for a scam!! I immediately phoned my bank to try and stop the payment going through. However, I was told that the payment was pending and had to be paid before I could raise a fraud referral, so I waited. I received emails from PlantX advising that my order had been processed and subsequently further emails from FedEx advising that my order would be delivered between 08:20-12:20hrs on 26/6/26. But having by now read all of the reviews, these emails offered little reassurance. You can therefore, perhaps only imagine my surprise, amazement and being completely transparent, my utter relief, when at 11:45hrs on the 26/06/26 my parcel was delivered, intact and complete. Perhaps more surprisingly, my payment is still pending! Needless to say, when it leaves my account I shall not be calling the bank to make a fraud referral. 🤣

Plantex Uk Ltd They sell sprinklers and irrigation products on their website that they haven’t even ordered they also advertise express delivery! What a lie. This company is a scam and committing fraud They say they are waiting for stock. Weeks later still waiting for stock. Lies Fraud and scam artists. Shut them down watchdog !

The unfortunate experience as described below, happened last year but I could not give my feed back at the time. My experience with plantx was so poor that I decided I needed to warn potential customers.

I tried to contact the company after receiving my order with very poor packaging supplied. Also the company advertised a temporary offer of discounted price which was not honoured as stated on the website. This constitutes an infringment of the Sales of Goods Act.
Because of the poor packaging supplied, I found two jars broken and pieces of glass scattered at the bottom of the box, I was lucky I did not cut my hand when I was taking the jars out of the package.
Further to this, I wanted the jars to be replaced but they were refunded instead, leaving me with poor value for money due to the expensive shipping cost.
I can substantiate the facts I am reporting with emails and a screenshot taken of the discount offer not offered at the time of my order.

Placed an order for two items. Immediately received an order confirmation and one of the items was the wrong flavour. Emailed them immediately to inform them but no response and then wrong item turned up. tried to contact them but only email available - emailed 4 times and absolutely no response. Now have an item I spent over £40 on that I can't do anything with. DO NOT USE - TERRIBLE SERVICE

Having placed an order weeks ago and regularly chasing it up only to be fobbed off repeatedly I finally wrote a stern email requesting a firm shipping date.
Return email received immediately with a cancellation and refund.
No apology or explanation. Really unprofessional. Would definitely not shop with them again.

Ordered some goods from them. 3 out of 4 containers were underweight. Still awaiting refund. Barge pole material.

They are the biggest scammers!!
conniving !! Extremely cruel and barbaric!!
All the innocent victims they have scam and cry tears PlantX shall drown in the rivers and oceans of victims for my own money it’s shall eat them till there are no flash left they refuse to except the return and complete ignore even when I have specifically told them not to post substitute or any equivalent for what I have chosen they must cancel the order they replied to my email request and said I will receive what I have chosen which was a complete lie they probably be getting away with this to many people but not this time those roll their rocks to others their rocks shall roll back at them and fall upon their own heard they probably have thousands of victims they torment and abuse out their that’s why they keep doing this but there is always a pay back time in life if there is something I hade the most it’s to be abused lied for deceive taken advantage and manipulated that makes me think how many people who go through this every in PlantX?? Probably many
making choices for me while I have pick my own shopping my self put it in my basket and pay for it and ignore me when I ask for return it’s so inhuman!!and it’s taking away my own will !!

I ordered a welcome mat from this company. I did not receive it I am still waiting it has been over a month I have tried to contact them but cannot they are a bunch of scammers I didn't want to give them even one star but the website does not allow me to leave a review unless I press at least one star I would say it has about -10 Stars because they lie they promise to send a product that they literally do not intend to send. Stay away from them their products look cute but they're just fabricated made up lies save your money because once you spend it you can't get it back and you will never see a product. The date that I have as my issue is actually today's date because the issue has been going on for too long for me to even put a date down

spamming for reviews after purchase despite repeatedly unsubscribing

I came for reviews after I ordered and was scared I would have a very poor experience. But I had the opposite.
I ordered this week and delivery was attempted the next day. I wasn't home so I actually received my full order the second day after ordering.
Products were brilliant with really great pricing.
Based on my experience id recommend.

Avoid this lot. Order never arrived waited all morning . Then the tracking said it would arrive this afternoon. Tried to phone plant x they don’t answer just put you on hold then cut you off. Tried to change delivery day on fedx site just says try again later! That lasted two days.fed x sent about twenty email text message saying the delivery would be this morning never happened.The company I purchased from can get in contact they don’t answer emails phone etc.crap

Appalling experience. Got half of my order at the price of full order. They just keeps apologising and said was a mistake in advertising. Next day after I complained the product was advertised far cheaper than I bought it for a single piece. Will never buy from them again, and buyers should be aware, what you buy is not what you'll get👎