Photo-Me UK Anmeldelser 

1 003
TrustScore 1.5 av 5

1,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Don't let the 1 star fool you, it's just the '0' option was not available. If you don't want to waste your precious time, don't use a Photo Me for passport photos. They take your £10 of course but the... Vis mer

Vurdert til 1 av 5 stjerner

I took photos to renew my sons passport yesterday. When I tried entering the code it is not working. Using Photo-Me Whatsapp/bot they are saying they were taken in Feb and will not help despite me sen... Vis mer

Vurdert til 1 av 5 stjerner

Went to the photo me booth on four different occasions for passport photo each set of photos rejected by passport office. Each set of photos was given the passport compliant by the photo me booth. Nev... Vis mer

Vurdert til 1 av 5 stjerner

I am an Old Black man but the photo print I received was that of an old white woman. When I asked for refund I was refereed to a website that does not recognise the machine number. Just in case I got... Vis mer

Informasjon om virksomheten

  1. Forretningstjenester

Skrevet av virksomheten

Photo-Me has been the market leader in photographic ID for over half a century. The iconic brand known to the British public for its unique visual identity has become synonymous with self-service photo booths. Photo-Me booths provide HMPO-verified photographic ID and seasonal fun photos to over 8 million customers a year. A network of more than 3,700 photo booths across the UK receive ongoing maintenance by our expert team of engineers.


Kontaktopplysninger

1,3

Dårlig

TrustScore 1.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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1,3

Alle anmeldelser

(1 003)

41 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Use another service!

Not a service I would use again if I can find an alternative. I needed photos to re-apply for my bus pass, apply for a senior railcard and apply for a passport again at some point. I didn’t expect to have to make all the applications immediately. My appearance doesn’t change much over the course of a year or two. So I successfully used the photos to get my bus pass but have just tried to use them for a senior railcard and the code doesn’t work. I emailed the the call centre who directed me to a troubleshooting website. Turns out they only store the photos for 30 days. Considering how often we need passport photos for various purposes I this is rotten value and I’ll look for a better service.

21. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Drivers license photos werent accepted

Took photos for my drivers license. The booth said they met the standards. After over 2 weeks I got my application back from dvla saying the photo didnt meet the standards after all. £10 spent on useless images, £4 extra postage to send new photos, and over 2 weeks extra time to get my provisional license and I dont have a lot of time to sort my license.

27. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very disappointed.

Very disappointed.

The digital photo cannot download, and the photo booth didnt mention well its "only" can use for UK passport.

And this company even not thinking about to improve the service.

Waste time and money.

10. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Delighted with the Photo Me…

Used the Photo Me booth in the Glades Bromley. Brilliant photos passport sized and £10 versus up to £20 for Max Spielman where I found, in a Tesco, a complete lack of clear instructions and no information as the size of the different versions they offered, which was why I looked elsewhere.

8. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

RIP OFF. !!!!¡ went and got photo and code for my…

I went and got photo and code for my passport. Got home went online to renew it and once I'd submitted the photo code the photo came up so I agreed it was me and to the term and con etc then it said the photo wasn't acceptable, I was either too close or too far away. Went back payed another tenner, got home etc.. and the same thing happened. So that's £20, 40 miles worth of diesel and 3 hours of my life wasted that I'll not get back.
Absoule rip off!!!!!!?!

29. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Complete rip off

Complete rip off - I needed photos for a travel pass and planned to use them also for my passport. Apparently due to GDPR they can't keep them any longer than 30 days. Should put this in BOLD LETTERS on the actual photo so people know rather than tiny lettering. Will try to now take a photo of the photos that I already paid for!

28. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolute con

Absolute con. The booth says your photos are retrievable using the code they give you. They are not. Needed the photos for a visa application but the photos are ony available on the DVLA or Passport office application sites. Waste of a tenner. Zero customer service. Unfathomable website. Please read the reviews before you buy. I wish I had.

23. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

What a con;

What a con;
the information they provide at the booth leads you to believe that your images will be available online but in reality your images are only made available to the passport office or DVLA.

3. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Photo-Me Booth, Sainsburys, Lee Green, London

Today I went to the Photo-Me booth in Sainsburys, Lee Green, for passport photos. The quality was unacceptable as one side of my face was lit up. I should have given up then, but I tried again. Same thing happened despite my having checked that the curtain was fully shut. Having wasted £20, I have now applied for a refund. The post office across the road confirmed that neither sets would be acceptable to the Passport Office.

Photo-Me need to check their booths regularly to make sure this does not happen.

31. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Photos expire after 30 days, very slow machine

I used a booth to have my child's photo taken for a passport renewal. Her mother couldn't find her passport for some time so it took a while before I could apply for our child's passport because you need each parents' passport number. When I did get to apply when her mother had found the needed information, it didn't work because the photo's had been deleted from the Photo-me website. It turns out the photo's get deleted after 30 days for legal reasons and I had agreed to this in their terms and conditions when we took the photos. I feel this should be made absolutely clear and it was not. It was a total waste of time and money. Like I am going to read through terms and conditions when my kid is wriggling around in the photo booth. Because the booth took so incredibly long (like ten minutes or so) to take the photos, it was a miracle we managed to take the photo's at all! Not in the least impressed.

30. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Code Expires after 30 days

Code Expires after 30 days. Not detailed on the machine or photos produced.

24. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Photo-Me UK

Svar fra Photo-Me UK

Hi jim

Thank you for sharing your review with us. We regret that your experience fell short of expectations. The government require a photo taken within one month of you applying for the passport. This is stated on the Passport Office website under the passport photo requirements. This information is also stated on screen when the digital UK passport option is selected, The screen reads - your photo will stored for 30 days, after this time your photo will be automatically deleted and your unique code will be invalid. By continuing you consent to your image being held securely for 30 days. You would have to confirm this page by selecting OK Continue in order to take the photo.

This information is also printed on your photo printout below your digital code and photos.

Vurdert til 1 av 5 stjerner

Total waste of money

Total waste of money. Photo booth said my photo was acceptable but the passport office rejected it because of the background was similar to the image. You cannot download your own photo to use in other applications at all.

24. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I’ve tried two different photo booths…

I’ve tried two different photo booths from this company in central London in the last couple of weeks. Neither was working so as to accept payment for my photos. Pointless service & company.

23. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Driving licence renewal photos - AVOID

Website states that you can get photos for renewing your driving licence, however there are no downloadable photos. It states that the photos must be used within a month and when questioned was told I could use the printed photo. How would anyone know that the photo had been taken more than a month ago. Website totally misleading and not made clear upon purchase in booth.

20. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Shocking Decline in Photo Booth Quality!

I honestly regret using this photo booth service. The quality of the photo was absolutely awful, and it didn't look anything like me. It's hard to believe that this is the same kind of service that existed 10 years ago - back then, the photos were at least decent.

At £10 per photo, I expected much more than this. What a rip-off! If I had checked the reviews before, I would have known to steer clear. Don’t waste your money on this. I certainly wouldn't recommend it to anyone.

20. mars 2025
Anmeldelse skrevet uten oppfordring

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