Don't let the 1 star fool you, it's just the '0' option was not available. If you don't want to waste your precious time, don't use a Photo Me for passport photos. They take your £10 of course but the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I took photos to renew my sons passport yesterday. When I tried entering the code it is not working. Using Photo-Me Whatsapp/bot they are saying they were taken in Feb and will not help despite me sen... Vis mer
Went to the photo me booth on four different occasions for passport photo each set of photos rejected by passport office. Each set of photos was given the passport compliant by the photo me booth. Nev... Vis mer
I am an Old Black man but the photo print I received was that of an old white woman. When I asked for refund I was refereed to a website that does not recognise the machine number. Just in case I got... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Photo-Me has been the market leader in photographic ID for over half a century. The iconic brand known to the British public for its unique visual identity has become synonymous with self-service photo booths. Photo-Me booths provide HMPO-verified photographic ID and seasonal fun photos to over 8 million customers a year. A network of more than 3,700 photo booths across the UK receive ongoing maintenance by our expert team of engineers.
Kontaktopplysninger
Blenheim Road, KT19 9AP, Epsom, Storbritannia
- 0800 035 6600
- callcentre@Me-Group.com
- www.photo-me.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No use for visas
these might work if you want a UK passport but for a visa the digital photo if you try to download what you get is less than 20kb so totally useless - don't waste your money..

Svar fra Photo-Me UK
The printed photos were ok, but no digital copy!
The printed photos were ok, but I was unable to download the digital version from anywhere. Photo-Me doesn't not provide a download service for digital copy of the picture I paid for, which is unacceptable. Passport photos are needed for more than just passports, and photo-me doesn't seem to recognize this. I had to pay for another booth service effectively, and wasted money with photo-me.
I took passport photos
I took passport photos - the right ones but when I went to download, it took me to id-pass website where the Unique Code was not accepted despite putting the correct digits!! No support out of hours, bad service and I needed to do the application urgently!!! Will be requesting for my refund and go to other places
Lucy was great it was me all along
Lucy was great it was me all along
Eyesight you see getting old 😆
Had a nice chat 👍

Svar fra Photo-Me UK
Booth quality problems but…
Although quality problems with the Photo Booth & unclear upload options for digital photo, the online Chat Help Team was very responsive, helpful and (hopefully) effective.

Svar fra Photo-Me UK
Great customer service, thanks!
Great customer service through their email address, very prompt reply and easy to follow instructions were given so I could obtain the digital copy of my ID photo, which wasn't sent to my email for some reason when taken at a PhotoMe booth. All that was needed was to start a passport renewal application, and when prompted to type in your unique digital photo code, you do that and then clicj kn the image to download it. Then you are free to cancel the application. Many thanks!

Svar fra Photo-Me UK
Excellent service fast and reliable
Excellent service fast and reliable
My passport photo accepted first attempt
Definitely will use this service again

Svar fra Photo-Me UK
Very poor quality of washing.Waste of time and money.
The washing machine did not clean my whites. Very poor quality of washing. I will not use it again. I have paid 5.5 pounds for nothing. Please avoid it.

Svar fra Photo-Me UK
It was my mistake ..I choose the wrong…
It was my mistake ..I choose the wrong option.The photo was for an Irish Passport and not a British....and as they are not interchangeable the code will not work. However, I explained my predicament to a lady Lucy on live chat and a refund will, I am assured, be on its way in due course. In the meantime, I shall now start the procedure again, and as they say in engineering terminology I shall RTFM !

Svar fra Photo-Me UK
Problem Resolved.
Thank you for your help; the website resolved our difficulty. If I may, in the interests of creating a good first impression, I would strongly advise you to get the website proof-read for typographical errors, grammar, and superfluous capitalisation: I was not inspired with confidence, so the quality of information provided was a pleasant surprise. Thanks and best wishes.

Svar fra Photo-Me UK
Digital photos for passport do not pass…
Digital photos for passport do not pass UK passport photo requirements - the file is too small.
This company is a scam and not fit for the purpose it is set up for.
Do not get your passport photos done in these booths - UK passport office will not accept them

Svar fra Photo-Me UK
my issue was dealt with quickly and the…
my issue was dealt with quickly and the refund was returned very quickly

Svar fra Photo-Me UK
Very quick response to refund request.

Svar fra Photo-Me UK
The first letter of the code was lower case and fooled me.
The first letter of the code was lower case and I never caught on as all the other letters were upper case. Explained to me. Sorted.

Svar fra Photo-Me UK
1) seems quite expensive 2) didn't…
1) seems quite expensive 2) didn't recognise my email address so couldn't get digiital photos. however 3) contacted customer service who suggested a way to obtain a digital copy

Svar fra Photo-Me UK
Very satisfied with response received
Everything was straightforward and done in a timely manner. Thanks for the support

Svar fra Photo-Me UK
Had a problem with a photo booth which…
Had a problem with a photo booth which was quickly resolved.

Svar fra Photo-Me UK
Technical problems
This experience was at the booth at Welwyn Garden City train station. First the computer crashed when I was ready to pay. It took a while for the machine to reboot. I took the photo again, but the card payment didn't work. I tried 4 different cards, none worked. There were nothing wrong with the cards. Overall, I wasted almost 30 minutes there and got no photos.

Svar fra Photo-Me UK
Scam!
the machine stole from us. 10p gone!!! We wanted to take a lovely little photo but at what cost. We managed to find 4 pounds out of our pockets in coins but to no circumstances. It was extremely confusing. Website didnt say how to pay and it wasnt clear. Unhelpful We couldn't find where to put the coins. Apparently no coins allowed only card, agh! We are only kids and kids deserve photos too and good memories. The booth was too small we could not fit. My friend is shivering and dribbling on the floor. She has lost the ability to talk and has diahhreah. Ugh So moral of the story make it kid friendly!

Svar fra Photo-Me UK
Good customer service when photo…
Good customer service when photo rejected by passport office. Returned fee quickly and sent engineer out to service machine. Also note when you put code in to uk passport site the format is idpass.uk/ (your code). Without the . And / to separate the code it will not be recognised.

Svar fra Photo-Me UK
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