Petmonkey.co.ukAnmeldelser 

757
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Purchased 2 Danish Design newton truffle box duvet beds for my lurchers. Super product, very thick and luxurious and the dogs love them. Look great in my newly decorated kitchen. Bought from Pet Monke... Vis mer

Vurdert til 4 av 5 stjerner

Orthopaedic dog mattress arrived in good time. Did as product guidelines suggested and unpacked mattress and left for a while to allow the foam to expand so as to fit into the outer mattress cover. Ho... Vis mer

Vurdert til 5 av 5 stjerner

I found them via their Ebay listing & shop. After reaching out to them regarding an order I wished to place; then was directed to their website in order to create a custom order. On both occa... Vis mer

Vurdert til 5 av 5 stjerner

First time I have purchased from Pet Monkey. Their service was brilliant from ordering to delivery. Regular updates were given with an original delivery date within 2-3 days, however, I was pleasantly... Vis mer

Informasjon om virksomheten

  1. Dyrebutikk

Opplysningene stammer fra ulike eksterne kilder

We are a pet retail service aiming to offer you a choice of excellent products. We deliver online orders to UK and European mainland addresses in a timely manner. You should be able to find all the information you need on this website but if there is something further please do not hesitate to contact us. As we strive for continuous improvement, we always welcome feedback, so please do get in touch if you have any. Thank you for visiting PetMonkey.co.uk


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

757 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(757)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent Service

I was so impressed by the service I received from Petmonkey that I will be ordering from them on a regular basis from now on. I was informed of the progress of my order every step of the way. It was delivered well packaged and within two days of ordering. There was also a bulk buy discount and free delivery. Overall a very positive experience. Thank you!

5. april 2021
Vurdert til 5 av 5 stjerner

Excellent

Great price, wide choice of James wellbeloved dog food (grain free especially). Speedy and reliable delivery. My ‘go to’ place for pet food online

2. april 2021
Vurdert til 5 av 5 stjerner

This is the third time I've been back…

This is the third time I've been back to repeat a dog food order from PetMonkey, and it won't be the last.

With extremely competitive prices, discount codes, VERY fast turnaround on the order, 'shippypro' notification emails at every step AND delivery to my door from one end of the UK to the other in a few days...what's not to like!?

PetMonkey Ltd ship with great care (the 15kg dog food bag is in a cardboard box to avoid damage), unlike other places I've bought from (Amazon) where the bag is just shipped ''as is'', and is often ripped/torn/taped up on arrival where it has been dragged along the depot or delivery van floor. With PetMonkey putting the bag in a box, it greatly minimises damage, and I'm really grateful for that. Yes, they 'could' slap a delivery label direct to the bag and save a bit of money by not using cardboard, but they don't. This shows (to me), that they care about the product arriving safe and sound, which means they care about the customer being happy, and that adds up to a 1st class service.

The shipping is faultless, (It's always been DHL as the courier) and although it states delivery within 2 business days, if I order something, it always takes 3 days (I think that is due to my location in Mainland UK) - but still - it's really good going considering I am in North East Scotland!

I personally will be very happy to keep shopping with PetMonkey. I highly recommended you give them a go if you've not already done so. A full 5 out of 5 stars from me.

2. april 2021
Vurdert til 3 av 5 stjerner

Bought 15k dog food from them through…

Bought 15k dog food from them through eBay.
The package had a 10% discount voucher valid for one year.
After 4 months tried to redeem it on another 15k, code not accepted.
Wrote a number of emails politely asking why, replies were difficult to get, but eventually I was told I bought it on the wrong website? Beware.

27. februar 2021
Anmeldelse skrevet uten oppfordring
Logoen til Petmonkey.co.uk

Svar fra Petmonkey.co.uk

Thank you very much for the feedback.
The discount voucher will only work on the website advertised on the voucher itself, it wont be redeemable on ebay, amazon or any other 3rd party site. ebay and amazon have their own discount voucher system. We thought the discount voucher made it clear which website it would work on but unfortunately you are not the first person to try to use the code on a website other than ours. Our sincere apologies for the confusion. We will make it much clearer on the next batch. Should we decide to offer customers loyalty vouchers in the future.
Best wishes,
PetMonkey

Vurdert til 5 av 5 stjerner

5 star experience

Easy to order, great quality products and super fast delivery and tracking of the shipment. Five star experience all around. Can't ask for anything more.
After seeing consistently superlative service ever since my first order about 6 months ago, I've become a Petmonkey loyalist.

5. februar 2021

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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