They used to offer ebooks on Redshelf, and that system worked just fine: I required Timothy Snyder's On Freedom last fall semester for 2 courses. But now the system is broken! Vitalsource bought Redsh... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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This company are paying millions to Prince Harry to (a) allow him to moan about his differences with his family and (b) damage our country and Royal Family. Personally I value publishers who invest in... Vis mer
It should be possible to leave negative stats. I reached out to Penguin when one of their authors started to digitally harass and abuse Black women online while he simultaneously flashed his status as... Vis mer
When a publishing house puts money before truth, they expose their true colours. Regardless of all the lies before the OW conversation, why isn't it enough that they told lie after lie, couldn't even... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Offers digital and print books. Contains history and book list.
Kontaktopplysninger
1,4
Dårlig
64 anmeldelser
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Terrible customer service
First time ordering from this company. I found the cookbook I ordered on another site for a lower price. I literally reached out to PRH within in minutes to cancel my order and they refuse to do so. Mind you, I placed the order on 3/25, and as of 3/26 the order has not been shipped. I was advised that I can return it once I receive it and my refund would take 6-8 weeks to be processed. Makes no sense why they can't cancel an item that has not been shipped. I will be disputing this transaction with my bank. AVOID THIS COMPANY AT ALL COST!!!
26. mars 2021
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This is a rude and rasist company
This is a rude and rasist company. They lie saying one thing and make out to be nice but their heart is black evil and sick.
21. januar 2021
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Disappointing
My first time using Penguin Random House was disappointing. I attempted to place an order through their website, and received an error page, so I wasn’t sure that it had gone through. I did not receive a confirmation e-mail, so I contacted customer service to ask if they had received the order. I gave them the e-mail I thought I had used, my full name, and address. I was told that no, it did not go through. One day a package from PRH arrives at my door and I also see that I was charged for the order. I did not receive any email saying it was being shipped or out for delivery. I was under the assumption the order did not go through, so I ordered it again through another company. I sent back the book through USPS out of my own expense. I contacted customer service once again to ask for a refund of both the book and the shipping cost. Due to the miscommunication, I thought that maybe I’d be able to receive that, but I was told it was against their policy and that it was my fault for not providing the correct e-mail address the first time I contacted customer service. But how was I supposed to know exactly which email I had used, if I didn’t receive a confirmation email? I’m glad I just received the refund for the book, but considering they’re a $3.6 Billion company, I’d think they could afford to refund a small shipping cost, when it wasn’t entirely the customer’s fault?
6. januar 2021
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