Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

PayBright has been an awesome partner to work with. Working with Lois, Miranda, Jesse, Nick, Steve, & Josh on the partner support side of the business has been an absolute pleasure. They are respo... Vis mer

Vurdert til 5 av 5 stjerner

At a time when I couldn't afford to put out all the money for a decent tablet for my son , PayBright was great help for me .. I fully recommend this service , but as everything don't get in over your... Vis mer

Vurdert til 4 av 5 stjerner

First pre-auth was refused. Contacted client service they told me to try again on a different device and a private web session. It worked. My transaction at Lasik MD went smoothly. Very satisfied wit... Vis mer

Vurdert til 3 av 5 stjerner

The response time was good however the problem I had using my CC wasn't fixed. I kept getting a message that my CC wasn't a Canadian CC even tho it was. I had to use a different source to make paymen... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Shopping og mote

Skrevet av virksomheten

PayBright is Canada’s leading installment payments platform, providing shoppers with buy now, pay later solutions at your favourite retailers online + in-store.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

9k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

So easy!

So easy!

The process was incredibly simple and quick and with zero % financing, what's not to love?

10. juni 2023
Vurdert til 1 av 5 stjerner

Not a trustworthy company, horrible customer service

I have previously used Paybright before to finance a tv purchase. I now want to use it to make a new laptop purchase, but it tells me it cannot confirm my account. When I call and finally get through to customer service after nearly an hour and give my phone number, I am told that the account is associated with a different name and that the account holder must confirm any changes. I am the account holder, I have had this phone number for 14 years, longer than paybright has been a company, live alone. I have emails to prove the account is mine from my past purchase. So they just let some scammer change my account at some point? Now locked out. Supposedly someone is going to call me back (couldn't just get transferred, god forbid), but the person I spoke with was quite rude.

Since I started trying to make this payment the delivery date for the laptop has already changed by a week. They no longer monitor emails (which is absolutely insane), and their website contact form is broken, you cannot submit anything. This company does not want customers to contact them. Even if I do get access to my account resolved, how can I trust this account not to allow scammers to make purchases on my credit?

edit: I emailed you last week, no one emailed me back. I have called 3 times. The most recent call I am now told it will take 10 BUSINESS DAYS for this "investigation". What is there to investigate? I can send all related information to my phone number to you, except that no one has emailed me to receive any. Absolutely horrible company with horrible customer service, your one star will not be changed.

7. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra PayBright

Thank you for providing us with your valuable feedback. You have our apologies, but would like to take a closer look. To facilitate a more thorough investigation, we kindly request that you reach out to us directly at customercare@affirm.ca

Vurdert til 1 av 5 stjerner

Attempted to use pay bright twice…

Attempted to use pay bright twice through different merchants. Both orders did not go through. Spent too long on the phone and chat and email trying to resolve issues.

8. juni 2023
Logoen til PayBright

Svar fra PayBright

You have our apologies for any inconvenience. As we await further communication from the merchant in this matter, your inquiry has been escalated with the appropriate team. Once new information is available you can be assured we'll be following up in more details.

Vurdert til 5 av 5 stjerner

Well this is tgreat experience 1st timehe first time I have used…

Well this is the first time I have used Paybright! I found it very easy to use and follow, and the process did not take long at all. I also received help from someone (human) after initially getting a computer to talk to and they stayed o like e in the purchase process which made my time seem worth something, which is a nice change to see! Once I have paid for my smart watch I will see if they can help with some Samsung ear buds!

7. juni 2023
Vurdert til 1 av 5 stjerner

Financial Institution that wont help people being frauded

Received a payment didnt go through request from Paybright with my friend/coworker as the "name on file". When I called Paybright to figure out what happened they said as you aren't the account holder we cant help you. Wouldn't confirm if the email address has his or my name in it (all of both of ours do), what they were attempting to charge, really any info.

Getting stonewalled by a financial institution that may or may not be acting on my Credit Score or against my bank accounts is not ok

5. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til PayBright

Svar fra PayBright

Apologies for the trouble! We'd like to ensure you're taken care of. Please reach out to our team at customercare@affirm.com. From there, a member of our team will be happy to help.

Vurdert til 5 av 5 stjerner

Great when you need a little help.

At a time when I couldn't afford to put out all the money for a decent tablet for my son , PayBright was great help for me .. I fully recommend this service , but as everything don't get in over your head and keep your head above water and eventually you will make it back to dry land . Thanks PayBright I appreciate the help when I needed it most .

4. juni 2023

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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