PayBright Anmeldelser 9 053

Très bon service, en quelques secondes, tout était réglé

With paybright no probleme an 10 minutes my mountain bike on giant store is buying with no trouble very simple and very nice !

Fast reply, zero percent interest rate. Great service from a great company.

Quick and easy. I especially liked the month-by-month print out of the payment and balance schedule.

Very poor system and service from most representative. I had (thought) paid my account in full in February 2022 and only received an email in January 2023 saying I still had an outstanding balance. I've been trying to resolve this since May and I never spoke to the same representative so had to repeat my situation every time. I had the balance put on a 15 months payment (which I didn't ask for the amount that was due). Today wanted to pay the account to get this done with, but I'm being charge with interest on the balance. If they you would've contacted me in 2022 I would've pay it off, but a year later so that you can charge me with the interest? Today I want to pay in full and I'm beeing told by the representative and the system that it want allow me to add extra payement because it is programmed to make a payment already...what type of system does not allow for full or extra payment even if another one is programmed?! Now I'm told to call back on Monday to pay and close the account...and that I will be charged interest for those extra days. NEVER doing business with Paybright again. Also lack of service and French, the system is poorly translated

It was very easy to apply for and I am being charged 0 interest. Marilyn

I like that paybright list out the price list in a very detailed way.

Terrible terrible terrible experience. I am trying to order a new phone as my old one is broken. However, paybright won’t allow me to proceed as their system couldn’t verify me automatically. I called them to resolve this issue on June 23rd and was advised they would fix this within 48 hours. It is now June 27th and i’m still facing the same issue, and haven’t heard anything back from paybright. I’ve contacted customer support multiple times, and the issue continues.

everythingh goood, i'm happy

J'ai adorer mon expérience avec paybright, facile et pratique

so easy to join with you guys. thank you so much cause finally i got my dream apple laptop :D

Rapide et efficace
Excellent service client

So fast, easy and convenient.

When I have enough experience I will let you know . Initially I’m guessing it’s a marketing method between the companies working with Paybright.
First time use is with Apple , on line purchase . Why not, it’s the same price delivered to the door . Equates to more sales , built in price. Apple and Paybright get it’s it share . Win /win everyone including the customer. Ask me in a year.

Se fût très apprécié de faire affaire avec vous , je ne vous connaissait pas , et c'est grâce au magasin de Apple à Laval qui nous a référé à vous . Merci .

Site facile et clair à utiliser. Réponse rapide

If I can give paybright 0 star I will with regards to systems , management and customer service. Literally useless- not reading previous comments. Repeating what I said multiple times.
I ordered a pair of shoes to a vendor using paybright on April 22, 2023 then 1st order didn't go through on the vendor’s website but went through Paybright. I made a 2nd attempt and the 2nd order is paid and went through paybright. Vendor confirmed only 1 order in the system. Now, I ended up paying for having 2 products through paybright but only gotten one item. First call on April 22- agent said since no order confirmation from the vendor- their system will cancel it. Within a week became 2 weeks, 2 weeks became 28 day, then became 89 days. What kind of system do you guys use? I’ve never had any problems with Paybright until this one time and is getting very frustrating repeating myself over and over and no one seems to care nor understand? Ordered that was duplicated last April 22 until today’s date June 21, 2023- they just charged me for the order that I never got nor exist on the vendors side. Emails are being answered a week or so or never. No resolution from anyone.

No updates until today June 23 but they are super fast responding on here when they get 1 star or not so great reviews.

With regards to contacting you Paybright- I already did, called and emailed multiple times. Your CSR agents will say to “Escalate” but nothing happened. And the response -“I understand”- not really because it is over 2 mos and no one is understanding or giving solutions to the issues. To this date from April 2023- still unresolved.

I had trouble with my name, and it was sorted by your friendly staff in a day