Logoen til PayBright
Besøk nettstedet

PayBright Anmeldelser 9 053

•
TrustScore 4.5 av 5

4,4

Shopping og mote
Skriv en anmeldelseBesøk nettstedet
Skriv en anmeldelse

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

PayBright has been an awesome partner to work with. Working with Lois, Miranda, Jesse, Nick, Steve, & Josh on the partner support side of the business has been an absolute pleasure. They are respo... Vis mer

Vurdert til 5 av 5 stjerner

At a time when I couldn't afford to put out all the money for a decent tablet for my son , PayBright was great help for me .. I fully recommend this service , but as everything don't get in over your... Vis mer

Vurdert til 4 av 5 stjerner

First pre-auth was refused. Contacted client service they told me to try again on a different device and a private web session. It worked. My transaction at Lasik MD went smoothly. Very satisfied wit... Vis mer

Vurdert til 3 av 5 stjerner

The response time was good however the problem I had using my CC wasn't fixed. I kept getting a message that my CC wasn't a Canadian CC even tho it was. I had to use a different source to make paymen... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Shopping og mote

Skrevet av virksomheten

PayBright is Canada’s leading installment payments platform, providing shoppers with buy now, pay later solutions at your favourite retailers online + in-store.

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

9k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 4 av 5 stjerner

Credit card glitch - country of origin

The transaction was very smooth. Would have given 5 stars except that it would not accept my preferred credit card and kept telling me they did not accept US credit cards even though I was using a CIBC Mastercard.

6. mai 2023
Vurdert til 1 av 5 stjerner

I had ordered the wrong phone on apple

I had ordered the wrong phone on apple, when I called the customer service eat pay bright, the guy on the phone was so rude, basically said my fault and still had to pay the loan and extra charges - the manager at the apple store spoke with him and also told him to help more- he said the call volume was high and to call back, not again will I use pay bright! and warned others, no help, no support- thank goodness for apple, they reversed things on their side.

5. mai 2023
Logoen til PayBright

Svar fra PayBright

Hi there. We are always looking to improve the experience for our users. If there is anything specific we can look into, please contact us at customercare@affirm.com. -JS, Customer Care

Vurdert til 2 av 5 stjerner

Disappointed

I have purchased a few products through PayBright before and have had no issues.

However when I tried to purchase a pair of shoes through Foot Locker for my daughter, the order would not process due to stock issues in her size. The order was never completed & was never confirmed to PayBright. Yet I have since had 2 payments for a non existent order deducted from my bank account.

I contacted Footlocker who confirmed there was no order to cancel & then contacted PayBright. Paybright themselves confirmed through Footlocker that there was no order and yet here we are 3 wks later, my money has not been refunded and they continue to take payments from my bank knowing full well there was never an order placed with this merchant to begin with.

I continue to get the run around when I contact their customer service. They keep telling me its been "escalated" to their technical team for investigation. WHY does this still need to be investigated further? The merchant has already confirmed there WAS NO ORDER. And fully knowing that, are STILL taking money from me? Make it make sense!

If my money is not refunded to me soon, and payments continue to be debited from my bank, I will contact the Better Business Bureau.

Reply: THERE WAS NO ORDER!! How can a merchant refund money PAYBRIGHT took??

29. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til PayBright

Svar fra PayBright

Apologies for any inconvenience. It's important to point out that we only handle the financial side of the purchase. The merchant is usually the expert on returns, cancellations, missing orders, and damaged or defective items within their policy. You're welcome to open a dispute online here: https://helpcenter.affirm.ca/s/article/dispute-a-purchase-ca?language=en_US

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv