Quinn Avery was amazing! He handled my problem in less than 5 minutes I've conversed with several representatives this week & received an email that it was handled but it wasn't. When I informed him a... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Customer service is the worst ..I have been transfered 4 times now with no resolution to my issue...starting to believe this entire company is a scam...noone in customer service want to do their job..... Vis mer
Selskapet har svart
I talked to Mr. Zach Larson early this morning honestly kind of in a panic, because yesterday the call volumes were high and I couldn’t get a hold of anyone. When I did, there was no solution and I wa... Vis mer
Selskapet har svart
Brent T was quick to answer, efficient and very successful in helping me today with resolving my issue. I sincerely appreciate great help like this!
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv is the winner of the Innovative Payments Association’s Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. In 2020, Payactiv released a short film titled, "We Heard You." Learn more at www.payactiv.com.
Kontaktopplysninger
Stevens Creek Boulevard 4880, 95129, San Jose, USA
- www.payactiv.com
4,2
Bra
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Derek williams was a awesome help
22. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com, if you have any suggestions. We would love to hear from you. Have a blessed day.
My experience was good
My experience was good. I haven’t really had any major issues
22. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi Erica, we are always looking to improve the experience for our users, and really appreciate the feedback.
Svar fra Payactiv Inc.
Hi Mikayla, thanks for taking the time to rate us. It really helps us to keep going and delivering the best. Have a blessed day.
Amazing very helpful
18. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi there, thank you for your feedback and the 5-star rating. If you have any suggestions, please write to us at support@payactiv.com. We would love to hear from you!
Valerie Shaw is knowledgeable and helpful
Valerie Shaw is knowledgeable, and helpful.
18. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi Cary, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Wonderful experience
My agent Valerie Shaw was absolutely wonderful. Very polite and knowledgeable. I was so thankful to have gotten her to help me. I hope when or if I need further assistance I get her again.
17. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi Mary, we are glad to hear that Payactiv is helping you the way we intended it to. Have a lovely day ahead. :)
not a good company i filed a …
not a good company i filed a complaint to the bbb the payactive number i called isnt the managers number so i got a run around he would send me to a number with 3d party operators thanks for not recing my pay buddy im going to take the steps to recieve my hours and money! theres other agencys besides the bbb to get ahold of i dont know whats your guys problem is not working with me wait and see buddy i dont play around!
15. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi Larry, we sincerely apologize for the inconvenience we may have caused and are here to help. Kindly share your details, including your Employee ID, and Mobile number at support@payactiv.com, mentioning "App Review" as a subject. We will get your issue resolved on a priority basis.
My experience with the company as a…
My experience with the company as a whole is great. It does get frustrating when you work and work and still have to submit proof that we worked. The reps are always helpful, but Pay active could do better so we don't have to jump thru hoops for access to our own money.
15. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi Tila, thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com, if you have any suggestions. We would love to hear from you. Have a blessed day.
Please don’t use this company
Something always going on with the app they never can fix the problem
13. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi Shaquie, we regret the inconvenience. To help resolve your issue, please email us your details, including your employer's name, employee ID, and mobile number, to support@payactiv.com. Be sure to include "App Reviews" in the subject line.
Derek was so helpful
Derek was so helpful. Had an issue and he fixed it right away.
11. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com, if you have any suggestions. We would love to hear from you. Have a blessed day.
Owen C was a great help to me
Owen C was a great help to me. He was respectful, courteous and thoughtful to my needs. I was stressing but he calmed me down with his demeanor. He fixed the problem in no time. I will always be team Owen C
8. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi there, we are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@payactiv.com. Have a wonderful day!
Zach Larson
Zach Larson, really good guy, was able to help me out and was very patient, 10/10 service
6. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi Angel, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Very helpful rep name Emory L
4. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi there, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
She was very patient and understanding
She was very patient and understanding. Helped me out with everything I needed in a timely manner.
30. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi Tyisha, we are glad to hear that Payactiv is helping you the way we intended it to. Have a lovely day ahead. :)
Waller Lee was such a tremendous help
Waller Lee was such a tremendous help. He was patient and understanding with all my questions and because of him the issue I had was dealt with!
30. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi Brian, It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thanks for your feedback.
I had an associate named Emory help me…
I had an associate named Emory help me with updating my correct hours and helped me make a deadline for a bill that is keeping me safe. I’m extremely grateful and I definitely recommend this company to anyone that is able to use it.
29. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com, if you have any suggestions. We would love to hear from you. Have a blessed day.
Emory was really helpful
Emory was really helpful! I was having trouble with an already linked card and she got it fixed for me and a timely manner! Thank you Emory!
29. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi Crimson, thank you so much for letting us know how you feel about our services. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Attentive Customer Service
Rose’s customer service was excellent. She was a great communicator, pleasant and attentive to treat my issue. A good experience. Thank you, Rose and PayActiv!
28. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi James, we are glad that you like our services. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Svar fra Payactiv Inc.
Hi Lolita, thank you for your feedback. Our team is always working hard to continuously improve our product for your better experience. Have a blessed day ahead.
Yennefer C gave superb customer service
Yennefer Clark was so very pleasant and helpful, I wanted to make sure she gets the recognition she deserves. I have been trying to get a hold of someone to fix my transaction issues. Yennefer was the only one whom helped me escalate the issues to Technical Support and look forward to finding solutions quicker. I am ever grateful and thankful for her support.
25. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Payactiv Inc.
Hi Lesieli, It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thanks for your feedback.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.