Passpack Anmeldelser 136

TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have been using Passpack since 2012. They not once have had any major security breaches to my knowledge. They weren't foolish enough to provide a browser plugin like some other password manager site... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Passpack makes keeping all my passwords and other important information secure and easy to access. I like that I can log into a website from Passpack and then copy and paste the password. The only thi... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The trust and security are the main characteristics that I make recommendation Passpack for my colleagues. You can create many passwords groups. Besides, you can create new fields in according... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Easy to use, easy to access and share passwords. The notes feature is useful for storing additional info about websites and accounts. Password generation is also handy. And I like that Passpack encryp... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Automasjonsselskap
  2. Programvareforhandler

Skrevet av virksomheten

Passpack is the Team Password & Credentials Manager for every business: A mission-critical solution built for secure Team & Role access management and productive collaboration, yet easy and versatile for everyone to use. Passpack delivers a compelling value proposition for businesses as a platform-agnostic solution, access account credentials from anywhere, on any device with secure cloud syncing, offering highly secure, organization-wide online password & credentials management. Enhance company defenses against cyberattacks with end-to-end encryption and organize your library of digital credentials, PINs, registration codes, account numbers, and certificates in a central repository that can be updated in real time and shared among trusted individuals. Use the administrator controls and reporting for audit and compliance requirements. Make onboarding easy using the API integration.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

136 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Really clunky

Really clunky
Takes too long to login, no functionality on phone, and all of a sudden it wouldnt let me login and I lost over 200 passwords. Useless.

1. november 2023
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Svar fra Passpack

Hello David, we are sorry you have had the experience you described which is not normal. The login has of course to be secure which is paramount. No passwords on any account have ever been lost, there are encrypted in the account and available once securely accessed. We do have a mobile app on our dev schedule for next year. We are here to help with any issues you may have, please contact us at support@passpack.com.
Best regards.
Decker G
Passpack Support

Vurdert til 4 av 5 stjerner

A Difficult Change

I have been with Passpack for a long time and found it very good. That was of course until I lost a lot of my passwords when I had to upgrade to the new version. I found it very hard to make the change and could not do it successfully.

1. juni 2023
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Svar fra Passpack

Hello Peter, thank you for your feedback and sorry that you did encounter difficulties in transferring to the new Passpack V10 version. This is built on different technology to the legacy V7 platform you has been on and therefore the transfer could not be automatic. This will not be the case going forward, there will be automatic migration of all your passwords on any new versions.
Best regards.
Decker G
Passpack Support

Vurdert til 5 av 5 stjerner

Safety

Safety, easy to use, portable, well priced.

1. november 2023
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Svar fra Passpack

Hi Jesse, thank you for taking the time to log the review and we hot the right "notes". We will strive to continue to do so with the objective of exceeding expectations.
Best regards.
Decker G
Passpack Support

Vurdert til 5 av 5 stjerner

Reliable and Trustworthy

Passpack has always performed as designed and expected. I have been a user for many many years

1. november 2023
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Svar fra Passpack

Hello there, many thanks, we are very focused on continuing to provide the quality of product and service you expect.
Best regards.
Decker G
Passpack Support

Vurdert til 5 av 5 stjerner

Great experience with Passpack!

I've been using Passpack for more than a decade now, and it has always been useful and reliable for me. I can suggest it because it's a good price for it's value.

1. november 2023
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Svar fra Passpack

Hello Flavio, we greatly appreciate your feedback and being a loyal customer. We continue to provide the right password management tools for the best value.
Best regards.
Decker G
Passpack Support

Vurdert til 4 av 5 stjerner

I've been using this since over 10…

I've been using this since over 10 years. It's great for our need, although the pricing model recently changed an other solutions seem attractive now.
There used to be some JS to help use the credentials in the very first versions, but I understand this was a closed feature by the browsers for security reasons. Some competitors have browser Add-Ons that could be useful, but I haven't tried them.
A few bugs reported to Passpack have never made it to a fix, so here is at least one : when using a Yubikey to login, you should wait patiently and refrain from typing the Enter key, as the Yubikey already has sent one. Doubling the Enter key leads you in a frustrating nowhere. I have to tell all my employees who otherwise complain that Passpack doesn't work. Converting to a more standard use of Yubikey for 2FA would also be a neat evolution, but I must say support for Yubikey was a deal winner for Passpack at the time.

1. november 2023
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Svar fra Passpack

Hello Marcel, many thanks for your valued feedback. Security has always been our top priority and always will be. We have a number of new features in the development schedule, and providing the best value is our every day goal.
We have seen a non security bug with the Yubikey, which is being resolved. We have none logged but if you are aware of other functional issues please let us know at support@passpack.com. If there are any they will be immediately handled.
Best regards.
Decker G
Passpack Support

Vurdert til 5 av 5 stjerner

Should have app for.mobile

You should have a mobile app

1. november 2023
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Svar fra Passpack

Hello Martin, thank you for taking the time to place the review and that Passpack is working well for you. We do recognize the need to have a mobile app for certain functions. This is on our dev roadmap for next year.
Best regards.
Decker G
Passpack Support

Vurdert til 5 av 5 stjerner

Too many passwords

With so many passwords to remember this makes it easy

1. november 2023
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Svar fra Passpack

Hi Rob, many thanks, great to hear from you and, indeed, that is the goal - also we allow unlimited number of passwords in a single license account.
Best regards.
Decker G
Passpack Support

Vurdert til 3 av 5 stjerner

Sometimes It Is impossibile to login or…

Sometimes It Is impossibile to login or un pack passwords

1. november 2023
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Svar fra Passpack

Hi There, we are sorry you have experienced some login issues, as expected this is a very secure process with encryption keys. Please send us a ticket to support@passpack.com with some detail of the issue you are seeing and we will assist as best we can.
Best regards.
Decker G
Passpack Support

Vurdert til 5 av 5 stjerner

Great and reliable.

Great and reliable.
Easy to use.
I would like a mobile app

1. november 2023
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Svar fra Passpack

Hi Dave, many thanks, terrific to hear your feedback, we are constantly seeking to improve on the ease of use front. Also appreciate your comment about a mobile app, we do have this on our dev schedule next year.
Best regards.
Decker G
Passpack Support

Vurdert til 5 av 5 stjerner
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Svar fra Passpack

Hi There, thank you, the quality of our customer support is so important and always a top priority.
Best regards.
Decker G
Passpack Support

Vurdert til 4 av 5 stjerner

Other than paying for what was once…

Other than paying for what was once free, the transition seems seamless. I only use this in it's very basic form but I can see where businesses and power users will find the new features very useful.

10. oktober 2023
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Svar fra Passpack

Hi Michael, thank you for providing the feedback. We do have an ongoing development path to provide enhanced features. We hope that for your own use you find real value. If you did need to scale from a single license in the future it is very easy too do so.
Best regards.
Decker G
Passpack Support

Vurdert til 5 av 5 stjerner

I have been using PASSPACK Free for…

I have been using PASSPACK Free for several years and found it great. When PASSPACK paid program was released, I have been immediately ok to pay to keep my PASSPACK. I would recommend it to anyone as it efficient and you would never loose or forget a password.

10. oktober 2023
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Svar fra Passpack

Hi Philippe, many thanks for taking the time to provide your comments and appreciation of the value provided. We are very focused on continually improving.
Best regards.
Decker G
Passpack Support

Vurdert til 1 av 5 stjerner

I try desperately to get support from…

I try desperately to get support from you for a PW recovery - but got zero support - nothing other then saying : it’s my responsibility to figure it out. And yet the company proudly takes my money!! So if I do not get support to retrieve the pw or help setting a new one up -and not losing my passwords from the version 7 - then I will cancel my membership immediately

10. oktober 2023
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Svar fra Passpack

Hello Wolf, there must be a misunderstanding here, your last message to our customer support team was on June 13th and we replied on June 13th. As there was no further communication we believed the issue had been resolved. Noting that we clearly communicate the importance of safely retaining your encryption key which is fundamental to the product security. The customer support team will of course follow up and do all we can to help if it is at all possible.
Best regards.
Decker G
Passpack Support

Vurdert til 5 av 5 stjerner

I have used Passpack for years

I have used Passpack for years both personally and professionally. it does everything I need and then some!

10. oktober 2023
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Svar fra Passpack

Hi Shannon, many thanks for providing your feedback. We are committed to adding to the "some" as we move forward.
Best regards.
Decker G
Passpack Support

Vurdert til 5 av 5 stjerner

I had used the free version for…

I had used the free version for numerous years. When they went to the newer version which was no longer free, I felt that a yearly cost for individuals at $18 was worth it! The support I received for conversion to the v10 was great!!

10. oktober 2023
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Svar fra Passpack

Hi there, that is super to hear, we are committed to providing the highest quality product and service at the most economical cost. Your comments on the customer support front are also much appreciated, we will let the team know!
Best regards.
Decker G
Passpack Support

Vurdert til 4 av 5 stjerner

I would give it five stars if I could…

I would give it five stars if I could sort my passwords better, they aren’t in perfect order. Also, the back up is very clunky the way it comes out in the CSV file.

10. oktober 2023
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Svar fra Passpack

Hello Rob, many thanks for your feedback, we will pass on your issue to technical and look to follow up with you through customer support as appropriate. Best regards.
Decker G
Passpack Support

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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