Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Thankyou for the fast support and contact!! Really a great one for doing business online especially with SHOPIFY

Vurdert til 5 av 5 stjerner

Parcelpanel è la migliore app. che si possa avere sul proprio sito online per quanto riguarda il tracciamento dei pacchi. L'assistenza è veramente super disponibile e risolvono i tuoi problemi in un... Vis mer

Vurdert til 5 av 5 stjerner

The support I got from Parcel Panel is awesome. Did a live chat with Elly, who answered my questions with ease and helped sort out a few things. The plugin looks great in my Woocommerce store! An a... Vis mer

Vurdert til 5 av 5 stjerner

The plugin is beautiful and it's so smooth. Design is flawless. I'm in love of this plugin already and upgraded my plan within few days of using it. The team is super friendly and cooperative. Highl... Vis mer

Informasjon om virksomheten

  1. Netthandelsløsninger
  2. Netthandelstjeneste
  3. Programvareselskap

Skrevet av virksomheten

ParcelWILL, formerly ParcelPanel, seamlessly integrates with over 1,200 couriers worldwide to provide real-time shipment updates for Shopify and WooCommerce businesses and their customers. It helps to reduce WISMO calls and encourage repeat business, thereby decreasing customer service costs and improving post-purchase experience & business profits.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

85 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The experience I had with the Support

The experience I had with the support was just at another lever compare to any other I had to deal with.
Today was with Donna, but the 3 of them I had been in contact are amazing.
Quick, clear and super efficient.
The App is also really very good.

3. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Aggiornamento tracking fermo 13 giorni fa!

Tracking dell'ordine fermo e non aggiornato dal 3 dicembre! 13 giorni in cui non si sa che fine ha fatto un ordine inviato il 24 novembre! Servizio pessimo assolutamente non consigliato, do 1 stella perché purtroppo non se ne possono mettere 0!

3. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til ParcelWILL

Svar fra ParcelWILL

Hi Laura,

Thank you for sharing your experience with us. We’re sorry to hear about the difficulty you encountered while trying to retrieve the information you needed.

To ensure we resolve this for you, could you please provide more details about the specific tracking issue you were facing? Any additional context, such as the tracking number or order details, carrier name would greatly help us investigate the situation and identify any potential improvements we can make.

We’ve assigned a dedicated expert to assist you further. Please feel free to reach out directly at parcelpanel@uppercommerce.com with the relevant details, and we’ll do our best to resolve the issue promptly.

We value your feedback and are committed to improving your experience. Thank you for allowing us the opportunity to assist you.

Best regards,
ParcelPanel Team

Vurdert til 2 av 5 stjerner

Hallo no package

Hallo
I don’t het an pak sent Home grom Zanara

16. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til ParcelWILL

Svar fra ParcelWILL

Hi there,
Thank you for your feedback.
Firstly, we would like to clarify that we are a parcel tracking software, not a shipping or delivery application. We do not handle the actual shipping process. Our role is to provide tracking information based on the tracking numbers shared by merchants.
For issues related to the delivery of your package from Zanara, we recommend reaching out to the merchant or the courier service directly. They will be able to offer the most accurate assistance regarding your shipment.

We apologize for any inconvenience and appreciate your understanding.

Best regards,
ParcelPanel team

Vurdert til 3 av 5 stjerner

Terrible Counting System. You must know before purchasing

Normally, I always try to point out positive things about companies as we understand the negative reviews.

This app is absolutely best for tracking as compared trackingmore however their counting system is terrible.
For eg, if u have purchased 200 quote plan which we did, and you received total 220 orders including all the cancelled orders, failed orders, pending and some fake order which we do as testing, they will count. For this sole reason, we had to switch to trackingmore because their counting system calculated based on the awb assigned to the orders.

21. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til ParcelWILL

Svar fra ParcelWILL

Hi Sahil, thank you for your feedback. We understand that any store might have some canceled, failed, and fake orders for testing purposes, so our solution didn't meet your expectations. In this case, you should have contacted our customer service team immediately after realizing the issue so that we could help resolve it quickly.

Admittedly, the order calculation issue is somewhat due to how we use the Shopify Order Tracking API. That's because ParcelPanel's development team strives to ensure real-time order synchronization.

ParcelPanel Order Tracking has many advantages over other Shopify order tracking apps because:
① "1 order = 1 quota" - This is extremely cost-effective if you have many split shipments — no matter how many shipments you have in 1 order, only 1 quota will be consumed.
② Additionally, our app can exclude orders that don't require shipping. This is especially helpful if you sell virtual products or your customer chooses the in-store pickup option.
③ Immediately after installing our app, you can find all your Shopify orders in the past 30 days in the "Orders" section. From this moment, order tracking has started. We provide this service for free to allow your customers to start tracking their orders in your store as soon as possible. More importantly, not a single quota has been consumed.

If the quota consumption issue is bothering you, we can provide custom solutions to you. Remember that our customer service team is available 24/7 for further assistance.

Vurdert til 5 av 5 stjerner

Here's the Ultimate Tracking Solution…

Here's the Ultimate Tracking Solution for Your Business! Whether you're a startup, seed business, or scaling up, a robust tracking solution is essential. Look no further than Parcel Panel – the answer to all your tracking needs.

With Parcel Panel, your customers can effortlessly track their orders, giving them peace of mind throughout the delivery process. The best part? You get 20 free usages every month!

But that's not all. Parcel Panel offers a range of features, including a white-label tracking page, order lookup, translation options, real-time tracking, upsell opportunities, and automated email notifications based on order status.

Don't miss out on the future of order tracking. Join Parcel Panel today!

28. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Rapide et efficace

Contacté suite un un petit probleme de remonté de suivi, Elly à été très à l'écoute de mon problème et la résolu très rapidement. SAV très réactif et intervenante très professionelle . merci

4. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Extremely helpful support

I was very happy with the tech support who helped me out in setting up the plugin for me and also answered all the silly questions that I had and explained a few extra things as well to help me manage the orders and other stuff on woocommerce, appreciate the above and beyond attitude.

30. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer Service Alone Is Worth It

Elly was quick to respond and even faster with her assistance. You could tell immediately Elly was not A.I. because of her radiant energy that came through from the beginning to the end of my concern. 10 out of 10.

26. mai 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv