Having issues locating our tickets on the Axs website just before we were due to go in (Alexisonfire).One of the Arena crew outside, Dave, seeing we were struggling with the app, walked us through the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Backpack is not allowed but only advised after queueing for 20 mins and near the entrance. And no instructions at all what to do instead. One security said use locker at a convenience store 5 mins awa... Vis mer
Turned up to watch Powerwolf to find a screen had been hung blocking most of the stage from my view When I raised the complaint with customer support, their response was: "Due to unforeseen c... Vis mer
paid for VIP seats to see Teddy Swims, but of course last minute they told me that vip no longer available and I will be moved downstairs to generic seats. With big stars like this coming to uk what t... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A massive thank you to Caroline who…
A massive thank you to Caroline who helped me with my accesible tickets from start to finish. Even though I wasn't able to attend a concert ,she still sorted and organised everything for me. Thank you very much for going above and beyond and getting me my refund.
Vance Joy concert this evening
Vance Joy concert this evening - but absolutely disgusting attitude from the OVO stewards and ticket office woman - extremely rude, abrasive and disrespectful- AXS are useless - their app doesn’t work and you get next to no help or support from their arena staff -
The woman in the ticket office was appallingly rude and dismissive - the aggression of the outside stewards was unnecessary - we were a family of 4 with 2 young kids - wouldn’t come back here for that kind of rubbish behaviour
Door staff and security are ex cons
The security and door staff all seem to be ex criminals just released from prison.
They are rude to customers and have a threatening attitude.
Wembley arena
The box office and staff are always so helpful and kind.
Needed help with accessible seating and…
Needed help with accessible seating and the staff were able to accommodate and help me especially Caroline. The staff were extremely helpful and friendly and I wasn’t too much trouble. The biggest issue is although the seats were great and I was extremely grateful for slightly more comfortable seats, the arena wasn’t particularly disabled friendly. There is a significant amount of walking to get anywhere and if you want to avoid steps (of which there is a lot) you have to walk miles. There should be closer disabled parking (I know there’s a drop off but I can’t stand on my own for ages whilst I wait for my car to be parked and my partner to then come and find me).
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








