All seemed good to me, had originally ordered off Amzn for fast delivery but return cost when the sizing was off, so checked out the manufacturer site (Osprey) and found they were actually cheaper on... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I received a swim float which was shown on the website to have a waist strap. After many attempts to figure it out Osprey informed me it was indeed a shoulder strap. Reaching out to customer service... Vis mer
Selskapet har svart
I ordered 2 bodyboards. One turned up well in time fir my grandsons visit. I was concerned about the other as understood it had arrived at the carriers but Osprey picked up the issue before I had chan... Vis mer
I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.
Kontaktopplysninger
8 Wentworth Rd, Heathfield Industrial Estate, TQ12 6TL, Newton Abbot, Storbritannia
- 0845 576 7686
- info@ospreyactionsports.com
- www.ospreyactionsports.co.uk
3,8
Bra
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The zip broke on the third time…
The zip broke on the third time wearing. Also stitching has come loose.
26. juni 2026
Svar fra Osprey Action Sports
Good morning
I sorry to hear about the issue you have had.
If you would like to contact our customer service team, they would be happy to assist you.
Kind regards
Customer Service Team
Really happy with both wetsuits
17. juli 2026
The first wetsuit did not arrive as the…
The first wetsuit did not arrive as the postcode was wrong by one number. This may have been a typo but there is no such postcode in this area, so this should have been a warning to both the company and Evri, the delivery service. Where was it delivered to if there is no such postcode? The second wetsuit was much too small despite taking my measurements before ordering. I returned it immediately and it took a long time to receive a refund. I had to send a chasing email to ask where my refund was.
10. juli 2026
Svar fra Osprey Action Sports
Good morning
I sorry to hear about the issue you have had.
Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.
Kind regards
Customer Service Team
Despite a mix up with shipping that…
Despite a mix up with shipping that left me stranded ... they did resolve and paid me back the rapid shipping cost.
All good in the end.
30. juni 2026
No way to run a company. What terrible customer service.
On first use, right back wheel appeared to be bent. Then on movement left front wheel kept falling off, screws keep coming loose. Emailed company on 7th August, no reply. Emailed again 11th August, no reply to date. Apparently replies take up to 48hours or in busy periods 7 to 10 days!
3. juli 2026
Svar fra Osprey Action Sports
I'm sorry to hear you've experienced an issue.
If you haven't already contacted our Customer Service team from the email address used on your order, please do get in touch and we'll be happy to help. We'll do our best to resolve the matter as quickly as possible.
Kind regards,
Customer Service Team
Avoid
Really upset with this company. It was such slow delivery that I had to buy the item elsewhere. Then, when I sent it back for a refund I received nothing. I’ve tried contacting them but they don’t respond. Total rip off.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Osprey Action Sports
Thank you for taking the time to leave a review.
Unfortunately, we haven't been able to identify your enquiry from the information provided. We've requested a few more details so we can locate your case and provide a more specific response.
We look forward to hearing from you.
Kind regards,
Customer Service Team
1* on the basis of really poor customer…
1* on the basis of really poor customer service experience and very slow delivery. plus I can see you have not published my previous 1* review on your website, (which I gave after you emailed asking!), yet you keep emailing asking me for additional reviews here on trust pilot. This makes me think you are a dishonest company that hides poor reviews and only publishes good ones.
8. juli 2026
Svar fra Osprey Action Sports
We’re sorry to hear about your experience with our customer service and delivery. We’d also like to reassure you that we have no control over which reviews Trustpilot publishes or removes, as reviews are managed independently by Trustpilot. We understand why this situation has caused concern and apologise for the frustration caused by both your experience and the subsequent review requests.
Son in law delighted with his birthday…
Son in law delighted with his birthday present. Excellent dry robe, many thanks.
8. juli 2026
We bought an Osprey balance board for…
We bought an Osprey balance board for our 13 y.o and it's been a great present. The whole family use it almost daily for messing around with and practising on. It tidies away nicely too.
22. juni 2026
Good quality item and comfy fit
14. juli 2026
Still waiting for refund for a returned…
Still waiting for refund for a returned article. Returns are not free. Contacted customer service twice so far. Evri said it was returned to Osprey on 24th July.
I shan't be using this company again.
14. juli 2026
Svar fra Osprey Action Sports
Thank you for your review. Please accept our sincere apologies for the delay in responding.
We've been experiencing a particularly busy period, but one of our Customer Service team will be in touch with you shortly to help resolve your query.
Thank you for your patience.
Kind regards,
Customer Service Team
Quality wetsuits
Quality wetsuits, quick delivery and returns when we needed the next size.
14. juli 2026
It takes a week to get a reply from…
It takes a week to get a reply from customer services
6. juli 2026
Svar fra Osprey Action Sports
Thank you for taking the time to leave your review.
I can see that one of our Customer Service team is already working on your case and will continue to assist you until the matter is resolved.
Kind regards,
Customer Service Team
Delayed order and no response
I must he a minority looking at the reviews, but my order got dispatched quickly and has now been sat with Evri for over a a week and the only response I have had from Osprey has been from AI and no further correspondence. I cant even get in touch with Evri about it to see what has happened to the order.
I cant reply to your request, but I am updating here to give you the order number which is OS-117746. It would be great if you could look into this.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Osprey Action Sports
Thank you for taking the time to leave a review.
Unfortunately, we haven't been able to identify your enquiry from the information provided. We've requested a few more details so we can locate your case and provide a more specific response.
We look forward to hearing from you.
Kind regards,
Customer Service Team
Great products great value amazing…
Great products great value amazing customer service with quality items fast delivery. Perfect
24. juni 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.