I was booking online having trouble so rang orient vacations direct, but thought I’d sorted it so I told him I no longer needed him. Thankfully, he followed up to make sure everything was okay and dis... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Today, I tried to check in from my phone at home and was having a trouble to do so I called Orientvacations and one lady from there politely responded and helped me. She even updated my passport detai... Vis mer
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Very helpful customer service, helped us to make our booking after it failed on line, then checking we received all necessary documentation. Especially since it was late in the evening I did chec... Vis mer
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We were trying to book flights through orient vacations website when Ben called and stayed on the line, verified the details and helped adjust the layover made sure we were satisfied with the boo... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Orient Vacations is a team of passionate travel innovators, who are on the mission to make travel accessible and affordable, thus protecting the freedom to enjoy excursion. Whether you are looking for trending destinations, enticing tour offers, or trip inspiration, you would never fall out of expectations if you choose us. Orient Vacations is a one-stop platform, which has deployed avant-garde travel search engine that lets trip enthusiasts & backpackers find, compare, and book travel services with ease. One can expect low-cost yet amazing vacation packages & holiday deals for worldwide destinations offered by trusted travel suppliers. When you choose to book with us, we assure you to offer the best travel deals, excellent flight booking options, and affordable hotel reservations. You can compare airfares of over 800 air carriers operating across 9000+ destinations worldwide.
Kontaktopplysninger
84-90 HOTHAM ST, 3072, Preston, Australia
- +61 03 7076 2330
- reservations@orientvacations.com
- www.orientvacations.com.au
4,7
Enestående
788 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 9 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very quick response
Very quick response, problem solved. Thanks Victor.
18. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Orientvacations
Dear David Funnell,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
Ernesto was not only amiable and…
Ernesto was not only amiable and friendly but also very helpful looking for the best price.
17. april 2026
Svar fra Orientvacations
Dear Edwin Marquez,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
I received call from Ben
I received call from Ben. He guided me really well throughout the booking process. The experience is really good.
16. april 2026
Svar fra Orientvacations
Dear Nancy Gupta,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
Advertised for checked baggage going…
Advertised for checked baggage going and return, only to see the flight booked was only a Lite fare on the offical airline. When contacted, they originally were going to charge me the full amount. It took my fighting and they still only covered half. I should have been compensated for the both bags.
9. april 2026
Baggage
My booking stated that I had baggage included but when I checked in the baggage hadn’t been included with the airline like it was supposed to and the airline made me pay $120 on top of my ticket price because they said orient hadn’t approved my baggage for my flight on their end. I tried to email them about this and haven’t received a response.
16. april 2026
Dishonest service provider
Dishonest service provider. I had literally entered my phone number minutes before receiving a call informing me the ticket I was trying to book was "sold out" and if I wanted to catch the same flight it would be $500 more.
I just let him know I could book through Aunt Betty for only $200 more than their original advertised price and wasn't interested in the higher fee. Avoid.
16. april 2026
Anmeldelse skrevet uten oppfordring
Ben was amazing so helpful
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Orientvacations
Dear Julie Turner,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
77 Years old confusion to find the…
77 Years old confusion to find the booking ,
call centre staff help me with each step ,
Thanks and appreciate
13. april 2026
Svar fra Orientvacations
Dear customerMary,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
Easy and well-priced booking process…
Easy and well-priced booking process however haven't traveled yet.
11. april 2026
Svar fra Orientvacations
Dear DaisyQ,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
Wonderful Experience.
I had a great experience with this airline and truly enjoyed my journey. The overall service was smooth, comfortable, and well-managed, making my travel stress-free and pleasant.
I would especially like to mention one staff member, Nesto, who was extremely helpful and professional. He provided excellent suggestions and assisted me very well with my booking, which made the whole process much easier. His friendly attitude and support really made a difference.
Overall, it was a wonderful experience, and I would definitely choose this airline again. Thank you for the great service!
11. april 2026
Svar fra Orientvacations
Dear Bibek Bikram Chaudhary,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
I think all their reviews here are AI…
I think all their reviews here are AI generated. They use considerable lower pricing to acquire phone numbers of the customer attempt to purchase a ticket over their website, of course the purchase on website doesn’t go through, then they immediately call over your mobile and claim that there is only 1 ticket left. (Not true) They create a fake urgency and increase the price at their competitors’ level. Cheeky agency.
10. april 2026
Anmeldelse skrevet uten oppfordring
A Total Bait-and-Switch Scam
Rating: ⭐☆☆☆☆ (Avoid at all costs!)
I’m writing this to warn anyone considering booking through this site: Do not waste your time or risk your credit card information. This isn’t a legitimate travel agency; it’s a sophisticated clickbait operation designed to harvest your data and trap you in a high-pressure sales call.
The Scam Process:
The Bait: They list "too good to be true" prices on their website to get you to start the booking process.
The Glitch: You enter all your personal and payment details, but the transaction "fails" at the final step.
The Switch: Within minutes, a representative calls you. They claim there was a "technical error" or the "fare just sold out," and they then try to pressure you into paying double or triple the original price.
Why This Is Predatory:
Dishonest Pricing: The prices on their website are completely fake. They are never intended to be honored.
Data Harvesting: They force you to input your phone number and email before the payment "fails," giving them the perfect lead to harass you over the phone.
High-Pressure Tactics: The agents are aggressive and count on you being desperate to finalize your travel plans.
Bottom Line: This company uses deceptive practices that should be illegal. If you see an unusually low price on their site, save yourself the headache—it doesn't exist. Book directly with the airline or a reputable, well-known travel site instead.
Avoid this "company" like the plague
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Orientvacations
Dear customer,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
Svar fra Orientvacations
Dear customer,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
Exceptional service by Ernest
Exceptional service by Ernest. Found me a really good deal in a very short time and was very professional and polite. 10/10 customer service.
9. april 2026
Svar fra Orientvacations
Dear Ben,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
Svar fra Orientvacations
Dear Laura,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
It was lovely talking with Victor
It was lovely talking with Victor. He was really helpful.
9. april 2026
Svar fra Orientvacations
Dear Rama Khatri,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
Svar fra Orientvacations
Dear Xuerong Bu,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
Incompetent, Get fundamental things wrong
They put me and my wife's name, nationality, and passport number all wrong when booking the flight on Spring Airline (likely mixed up with their other customers details), causing significant delays when checking in.
5. april 2026
Anmeldelse skrevet uten oppfordring
Used orientations twice,good customers…
Used orientations twice,good customers services. Tickets issued quickly
3. april 2026
Svar fra Orientvacations
Dear customer,
Thank you for your message. I’m glad to hear that everything went well.
It was a pleasure assisting you, and I hope to be of service again in the future. Please feel free to reach out if you need any further assistance.
We truly appreciate your support and look forward to helping you plan your next trip!
OrientVacations Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.