Opus Virtual Offices Anmeldelser 

288
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

New client and had questions about getting set up and the support team member was very friendly and helpful! In less than 5 minutes she walked me through the set-up process, mailing form for my new bu... Vis mer

Vurdert til 5 av 5 stjerner

To your support Team, and i am forgetting her name.... My name is Cheryl Faulkner with Sweet Recovery RX. :) THANKYOU!!!! Thank you for giving me so much grace because me and computers are NOT FRI... Vis mer

Vurdert til 4 av 5 stjerner

At this time we can only give them four stars because we've only been using services for a month, but so far so good. Customer service did well with any questions we may have had. Customer support the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ms James is an amazing asset to your organization. I attempted to complete my onboarding but I did not know what I was doing. She was able to walk me through the rest of the process without leaving... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

288 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 55 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(288)

67 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Opus is an Excellent option for a…

Opus is an Excellent option for a startup

9. oktober 2025
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Svar fra Opus Virtual Offices

Thank you for sharing your experience! Supporting startups with a professional presence and seamless office solutions is exactly what we aim for. We’re glad Opus has been the right choice for you.

Vurdert til 5 av 5 stjerner

Great customer service

Always on point with calls and mail

8. oktober 2025
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Svar fra Opus Virtual Offices

Thanks for sharing! Providing great customer service and mail management are priorities for us, and we’re glad that’s reflected in your experience.

Vurdert til 5 av 5 stjerner

Worthy of recommendations

Simple and easy process and very friendly, knowledgeable. Happy to answer any questions you may have. Will definitely recommend. Thank you for a great experience.

11. oktober 2025
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Svar fra Opus Virtual Offices

Thank you for taking the time to share your experience. We are pleased to hear that you found our process efficient and our team both knowledgeable and supportive. We greatly appreciate your recommendation and remain committed to providing exceptional service. Please feel free to contact us should you need any further assistance, 1 (888) 898-9868.

Vurdert til 1 av 5 stjerner

I have reached out to ur consumers…

I have reached out to ur consumers resolution dept. no response … this service is not what I need to position my business

8. oktober 2025
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Svar fra Opus Virtual Offices

We’re sorry the location you selected did not meet your needs. Our records show that you spoke with two of our representatives, and during those conversations, we offered alternative options that might better suit your business.

We also reached out by phone and left a message to discuss further. Our goal is always to provide support and explore solutions whenever possible. We appreciate your feedback and remain available if you would like to revisit options.

Vurdert til 4 av 5 stjerner

Opus processed and set up my virtual…

Opus processed and set up my virtual office etc in a very timely manner.

9. oktober 2025
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Svar fra Opus Virtual Offices

Thank you for your feedback. We are pleased to hear that your virtual office was processed and set up in a timely and efficient manner. Providing prompt, reliable service is a priority for us. Should you need any further assistance, our team is here to help, 1 (888) 898-9868.

Vurdert til 5 av 5 stjerner

Great company to work with so far

Great company to work with so far. All automated and on time.

30. september 2025
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Svar fra Opus Virtual Offices

Thank you for sharing your experience. We’re glad to know everything has been running smoothly and on schedule. We appreciate your confidence in our services and look forward to continuing to support your business needs.

Vurdert til 5 av 5 stjerner

Professional services.

3. oktober 2025
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Svar fra Opus Virtual Offices

Thank you for your feedback. We’re glad to know our services met your expectations for professionalism. Please feel free to reach out if we can assist you further.

Vurdert til 5 av 5 stjerner

A Game Changer

Great service, reliable, affordable, I am so glad I found this company. The assistant is sweet and helpful. 5 stars is well warranted.

26. september 2025
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Svar fra Opus Virtual Offices

Thank you for your fantastic 5-star review! We’re thrilled to hear that Opus Virtual Offices has been a game changer for your business.

We’re delighted that you’ve found our services reliable, affordable, and valuable to your business needs. Providing helpful and friendly support is a priority for our team, and we’re so glad our staff has made a positive impression.

Thank you for choosing Opus Virtual Offices and for your kind words. We truly appreciate your support and look forward to continuing to provide exceptional service and solutions to help your business succeed.

Vurdert til 1 av 5 stjerner

Needs to do better

They can improve by actually doing a service when they charge you… not able to receive any of the services due to not having all required documentation but still gets charged for three months

25. september 2025
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Svar fra Opus Virtual Offices

We’re sorry to hear about your experience and appreciate the opportunity to clarify. Our records show all services were setup except for mail handling services, which were delayed because you had not submitted a notarized USPS Form 1583. This form is not an Opus requirement, but rather a requirement imposed by the United States Postal Service to ensure that your mail is being delivered to an authorized location.

As soon as we noticed the issue, our team reached out multiple times by phone and email to help you complete the form, but unfortunately, we did not receive a reply. As a courtesy, we notarized your form at no extra cost and submitted it to your selected location to complete your setup.

We’d still be happy to go over your account details directly to make sure everything is clear and resolved. Feel free to contact our customer service team at (888)898-9868 at your earliest convenience. Thank you.

Vurdert til 5 av 5 stjerner

I appreciate the company being…

I appreciate the company being transparent with the services that they offer. Getting what I'm paying for.

26. september 2025
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Svar fra Opus Virtual Offices

Thank you for your feedback. We’re glad to hear that you value our transparency and that our services meet your expectations. We remain committed to providing clear, reliable solutions and excellent service.

Vurdert til 5 av 5 stjerner

Great experience and wonderful…

Great experience and wonderful staff/front desk receptionist. My company is four years in!! I only wish that this office had mail forwarding services!!! That’s a major disadvantage!!!!

23. september 2025
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Svar fra Opus Virtual Offices

Thank you for your continued trust over the past four years. We’re pleased to know you’ve had a positive experience with our team. We would be happy to review available options to assist you with mail forwarding. Please give us a call at our toll-free number, (888) 898-9868. We look forward to assisting you and continuing to serve you as a valued customer.

Vurdert til 5 av 5 stjerner

Very economical

Very economical

16. september 2025
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Svar fra Opus Virtual Offices

Thank you for your feedback. We’re pleased to hear that you find Opus Virtual Offices’ pricing to be economical. We strive to provide cost-effective solutions without compromising on professional services, helping businesses like yours operate efficiently and confidently.

Vurdert til 5 av 5 stjerner

Having a physical address to use …

Having a physical address to use as a mailing destination makes life easier as a business owner without obviously purchasing an actual building.
Whether its for loan purposes or plan and simple legitimacy in the eyes of banks.

21. september 2025
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Svar fra Opus Virtual Offices

Thank you for sharing your experience! We're glad to hear that having a professional business address has made things easier for you.

Providing our clients with a credible solution for their business needs is exactly what Opus Virtual Offices is all about. We appreciate your trust and are happy to be part of your business journey!

Vurdert til 5 av 5 stjerner

Customer service

Customer service

11. september 2025
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Svar fra Opus Virtual Offices

Thank you for your 5-star review. We’re glad to know you had a positive experience with our customer service team. If you ever need further assistance, please don’t hesitate to contact us at 1 (888) 898-9868

Vurdert til 5 av 5 stjerner

Ease of setup

Ease of setup, the verification process ensured my information is protected. The customer service follow-up call explaining other benefits and how to access additional resources needed in the future were great! Overall great experience.

13. september 2025
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Svar fra Opus Virtual Offices

Thank you for sharing your review! At Opus, we value your business and want to ensure the Virtual Office process is smooth and seamless. Please do not hesitate to contact us if you have any questions. We are always here to help!

Vurdert til 4 av 5 stjerner

The mailroom never forwarded my mail

The mailroom never forwarded my mail. Nor did they pick up the phone consistently.

Issue Resolved 10/20/2025

8. september 2025
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Svar fra Opus Virtual Offices

Thank you for bringing this to our attention. Our records show that several attempts were made to contact you to address your concerns regarding mail forwarding and any issues with phone communication. We’d like the opportunity to rectify this matter and ensure your services are functioning properly. Please contact us directly at s 1 (888) 898-9868 so we can assist you right away.

Vurdert til 5 av 5 stjerner

Amazing Service

Amazing service, amazing staff!

5. september 2025
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Svar fra Opus Virtual Offices

Thank you for sharing your feedback. We’re pleased to know that you’re satisfied with the service and the professionalism of our staff. We value your continued trust and support. If you ever need assistance, please contact us at 1 (888) 898-9868.

Vurdert til 3 av 5 stjerner

I was told that the address and phone…

I was told that the address and phone number would show as a location and not a PO box but when I went to the bank and gave the address I was told that they were listed as a PO Box location similar to UPS stores. But now I have the address and it is on my company registration. False statements lead to issues with setting up a business. I am very disappointed and I am now searching for a physical location for our business and wasted money paying for the wrong services.

4. september 2025
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Svar fra Opus Virtual Offices

Thank you for sharing your feedback. Our team has been in contact with you several times to assist and even offered an alternative location. Both locations you referenced have confirmed that they maintain secure mail handling procedures, including surveillance cameras and government-cleared staff.
While premium virtual offices are fully compliant business addresses, some banks may apply their own classification systems. Often these issues can be resolved through communication with the bank and providing the proper documentation. That said, we’re happy to help you find a location that best fits your business needs. Please contact us at 1 (888) 898-9868 so we can work together toward a resolution.

Vurdert til 5 av 5 stjerner

very good response for answering phone…

very good response for answering phone professionally.

22. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Opus Virtual Offices

Thank you for sharing your experience with us! We take pride in delivering professional and timely live call answering services for all our clients.

Vurdert til 1 av 5 stjerner

Worst Service System – Misleading and Unprofessional

I signed up for Opus.com under the promise of a mail forwarding service included with their package. However, once I registered, I was told that the building they assigned me to does not actually provide forwarding because Opus is only a third-party broker there.

This left me with no choice but to cancel the service and start over with a new company registration, address, and compliance documents — a major disruption and cost to my business.

On top of that, despite charging me a $120 monthly fee plus setup costs, Opus refuses to issue a refund even though they failed to deliver the basic service they advertised.

This has been a terrible experience, and I strongly advise other entrepreneurs and business owners to think twice before trusting Opus with something as critical as their company address and mail handling.

24. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Opus Virtual Offices

Thank you for sharing your feedback. Upon reviewing your account, we confirmed that the issue regarding mail forwarding has been fully resolved. Your mail forwarding service is active, and all features included in your plan are functioning as intended. Our team has made several attempts to reach you by phone and email to confirm that your services remain active.

Opus Virtual Offices is committed to accuracy, transparency, and providing dependable service to all our clients. If you have any questions or need further assistance, please contact our Customer Support team at
1 (888) 898-9868.

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