An order went slightly wrong, as the postage had not been added to the total, being several hundred miles away, pickup @ Warehouse was not going to happen, thought this was sorted by initial call and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Item took over 3 weeks to arrive. Open day I ordered up until 2 weeks later the order was not processed. Upon realising my address was on IOW I had to pay an additional £10 delivery (aswell as the in... Vis mer
Selskapet har svart
Exceptionally helpful staff... Really went over and above...next day delivery... Well packaged... I really couldn't ask for more especially when I had been majorly let down by another equine retail ou... Vis mer
Absolutely first class customer service, I stupidly ordered the wrong product and even more stupidly didn't check the confirmation email. I only noticed when I received the dispatch notice. I rang th... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Online for Equine is an equestrian shop selling high-quality horse riding equipment including horse riding clothing, saddlery, tack, boots & more. For support, please call us using 01785-472221. Winners of the BETA Equestrian Retailer of the Year in 2017 and finalists for BETA Equestrian Online Retailer of the Year 2019 & 2020!
Kontaktopplysninger
The Barn @ Yew Tree Farm, Shirleywich, ST18 0PN, Stafford, Storbritannia
- 01785-472221
- help@onlineforequine.co.uk
- www.onlineforequine.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service
I placed an online order then saw something else I wanted. Emailed to ask if I could add it to my order and received a prompt reply to let me know it could be done. Thank you so much, it saved me having to pay postage. Great customer service from Francesca, nothing was too much trouble.
Super service
Super quick service and kept up to date at every stage of the delivery.
Will most definitely be ordering from you again
The customer service were great I…
The customer service were great I needed to ensure my parcel arrived by a certain date so emailed them and they ensured it was delivered by 1pm on a Saturday. Nothing was too much trouble and always replied.
Politeness and helpfulness on the phone…
Politeness and helpfulness on the phone , understood what I was after without rushing me as I am a new customer.
Really good service and very efficient
Easy to navigate website and to
Easy to navigate website and to subsequently order and very quick delivery. The staff are extremely knowledgeable and the customer service is absolutely brilliant. Nothing to much trouble. Great company
Always deliver fast
Always deliver fast!
And my lovely new boots look great and fit well
It’s my second pair of these ones I love them

Svar fra Online for Equine
On line for equine went the extra mile…
On line for equine went the extra mile to help advise which bit to choose and made every effort for it to arrive with next day delivery.
All the staff are extremely helpful and made me feel very confident with their service. Very charming.

Svar fra Online for Equine
Such good service and really fast…
Such good service and really fast delivery! Great company, thank you!

Svar fra Online for Equine
Good communication,arrived on time and…
Good communication,arrived on time and good quality

Svar fra Online for Equine
Ordered as stated delivery within two…
Ordered as stated delivery within two days, 1 week later still waiting
Update:
Online for Equine responded with a genuine comment and I do feel that they are being let down as a company by Royal Mail which could have an affect on their business, Royal Mail need to get their act in order, I personally don’t use them
The staff at Online for Equine have been superb in how they have dealt with my delivery issue. They have gone above and beyond to resolve the problem. As a result I will definitely be buying from these guys again
Thank you for all your time and effort, much appreciated 👍

Svar fra Online for Equine
High Praise
Easy to view website
Very prompt delivery
Value for money
Excellent product

Svar fra Online for Equine
Good service from vendor
There was a delay due to Royal Mail, but O for E sorted it it out and the order arrived the next day.
Speedy email responses too!

Svar fra Online for Equine
good service
good product - Woof socks, came in good time, good communication

Svar fra Online for Equine
Highly recommend this company
Highly recommend this company. I had a problem with a purchase (manufacturing issue) and the response has been spot on..... Prompt, efficient and polite but friendly. I would not hesitate to use them in the future and would definitely recommend.

Svar fra Online for Equine
Good service, good product, no probs
Clear description and pricing (mucker boots), fast delivery, no problems at all.

Svar fra Online for Equine
Responsive and fast delivery
Responsive and fast delivery. Quality product and reasonably priced.

Svar fra Online for Equine
Good price
Good price, items well protected in packaging and delivered quickly.

Svar fra Online for Equine
Greenguard headcollar
Good experience, delivered the order as promised. Can't say better than that. Well priced product.

Svar fra Online for Equine
Company is brilliant but the courier…
Company is brilliant but the courier service royal mail is poor

Svar fra Online for Equine
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