Online for Equine Anmeldelser 

348
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

An order went slightly wrong, as the postage had not been added to the total, being several hundred miles away, pickup @ Warehouse was not going to happen, thought this was sorted by initial call and... Vis mer

Vurdert til 2 av 5 stjerner

Item took over 3 weeks to arrive. Open day I ordered up until 2 weeks later the order was not processed. Upon realising my address was on IOW I had to pay an additional £10 delivery (aswell as the in... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Exceptionally helpful staff... Really went over and above...next day delivery... Well packaged... I really couldn't ask for more especially when I had been majorly let down by another equine retail ou... Vis mer

Vurdert til 5 av 5 stjerner

Absolutely first class customer service, I stupidly ordered the wrong product and even more stupidly didn't check the confirmation email. I only noticed when I received the dispatch notice. I rang th... Vis mer

Informasjon om virksomheten

  1. Hestebutikk

Skrevet av virksomheten

Online for Equine is an equestrian shop selling high-quality horse riding equipment including horse riding clothing, saddlery, tack, boots & more. For support, please call us using 01785-472221. Winners of the BETA Equestrian Retailer of the Year in 2017 and finalists for BETA Equestrian Online Retailer of the Year 2019 & 2020!


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

348 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 85 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(348)

34 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great customer service

I placed an online order then saw something else I wanted. Emailed to ask if I could add it to my order and received a prompt reply to let me know it could be done. Thank you so much, it saved me having to pay postage. Great customer service from Francesca, nothing was too much trouble.

31. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The customer service were great I…

The customer service were great I needed to ensure my parcel arrived by a certain date so emailed them and they ensured it was delivered by 1pm on a Saturday. Nothing was too much trouble and always replied.

1. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to navigate website and to

Easy to navigate website and to subsequently order and very quick delivery. The staff are extremely knowledgeable and the customer service is absolutely brilliant. Nothing to much trouble. Great company

23. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Always deliver fast

Always deliver fast!
And my lovely new boots look great and fit well
It’s my second pair of these ones I love them

16. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Online for Equine

Thank you for taking the time to leave a review, we are glad you are happy with the service :)

Vurdert til 5 av 5 stjerner

On line for equine went the extra mile…

On line for equine went the extra mile to help advise which bit to choose and made every effort for it to arrive with next day delivery.
All the staff are extremely helpful and made me feel very confident with their service. Very charming.

8. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til Online for Equine

Svar fra Online for Equine

Dear Laura
Great to hear you had such a great experience, thanks for taking the time to review

Vurdert til 5 av 5 stjerner

Such good service and really fast…

Such good service and really fast delivery! Great company, thank you!

8. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Online for Equine

Thank you for taking the time to leave a review, we are glad you are happy with the service :)

Vurdert til 1 av 5 stjerner

Ordered as stated delivery within two…

Ordered as stated delivery within two days, 1 week later still waiting

Update:

Online for Equine responded with a genuine comment and I do feel that they are being let down as a company by Royal Mail which could have an affect on their business, Royal Mail need to get their act in order, I personally don’t use them

The staff at Online for Equine have been superb in how they have dealt with my delivery issue. They have gone above and beyond to resolve the problem. As a result I will definitely be buying from these guys again

Thank you for all your time and effort, much appreciated 👍

3. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Online for Equine

Dear Alison
We are glad we managed to get to the bottom of the address issue and sort a replacement order, it's great to hear the team resolved this for you and you are happy with the service received :D

Vurdert til 5 av 5 stjerner

High Praise

Easy to view website
Very prompt delivery
Value for money
Excellent product

27. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Online for Equine

Svar fra Online for Equine

Thank you for taking the time to leave a review, we are glad you are happy with the service :)

Vurdert til 5 av 5 stjerner

Good service from vendor

There was a delay due to Royal Mail, but O for E sorted it it out and the order arrived the next day.
Speedy email responses too!

23. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Online for Equine

Svar fra Online for Equine

Thank you for taking the time to leave a review, we are glad you are happy with the service :)

Vurdert til 5 av 5 stjerner

good service

good product - Woof socks, came in good time, good communication

22. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Online for Equine

Svar fra Online for Equine

Thank you for taking the time to leave a review, we are glad you are happy with the service :)

Vurdert til 5 av 5 stjerner

Highly recommend this company

Highly recommend this company. I had a problem with a purchase (manufacturing issue) and the response has been spot on..... Prompt, efficient and polite but friendly. I would not hesitate to use them in the future and would definitely recommend.

18. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Online for Equine

Svar fra Online for Equine

Thank you for taking the time to leave a review, we are glad you are happy with the service :)

Vurdert til 5 av 5 stjerner

Good service, good product, no probs

Clear description and pricing (mucker boots), fast delivery, no problems at all.

15. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Online for Equine

Svar fra Online for Equine

Thanks for taking the time to leave a review, we are glad to hear they arrived promptly - Team O4E

Vurdert til 5 av 5 stjerner

Responsive and fast delivery

Responsive and fast delivery. Quality product and reasonably priced.

15. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Online for Equine

Svar fra Online for Equine

Thanks for taking the time to leave a review, we are glad you are happy with your product - Team O4E

Vurdert til 5 av 5 stjerner

Good price

Good price, items well protected in packaging and delivered quickly.

12. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Online for Equine

Svar fra Online for Equine

Thanks for taking the time to leave a review, we will give the warehouse team a thumbs up for good packaging - Team O4E

Vurdert til 5 av 5 stjerner

Greenguard headcollar

Good experience, delivered the order as promised. Can't say better than that. Well priced product.

12. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Online for Equine

Svar fra Online for Equine

Thanks for taking the time to leave a review, we are glad to hear the item arrived promptly - Team O4E

Vurdert til 5 av 5 stjerner

Company is brilliant but the courier…

Company is brilliant but the courier service royal mail is poor

2. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Online for Equine

Svar fra Online for Equine

Dear Adam Thanks for taking the time to leave a review, we are sorry to hear Royal Mail weren't great for you on this occassion, we have involved the senior team at Royal Mail due to a higher than usual incidence in delays and we are working with them to monitor the service provided :)

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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