OneSimCard Anmeldelser 

584
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

I'm updating my review after my experience yesterday. I noticed that my data was almost used up, so I went to purchase a new data plan. Unfortunately, OneSIM doesn't allow you to buy a ne... Vis mer

Vurdert til 5 av 5 stjerner

Great help and support but the website is flaky and often unavailable, and I do not know why. I cannot log into my account yet again, Cloudflare reports a host timeout or in one case when I did get... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I am giving 5 stars simply because the customer service agents stuck by me for two long trouble shooting sessions when in the end, I discovered that it was MY problem because I had "Do not disturb" cl... Vis mer

Vurdert til 4 av 5 stjerner

Being able to talk to a live person made it possible for me to load eSIM on my phone. The “live chat” was too slow to be helpful and some incorrect information was provided (IMO). I think the writte... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mobilnettleverandør
  2. Mobiltelefonforhandler
  3. Elektronikkbutikk
  4. Internettleverandør

Opplysningene stammer fra ulike eksterne kilder

The best international SIM card for world travel. Talk, Text and Data. Save 85% on global roaming in 200+ countries. 100% prepaid, pay as you go service.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

584 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(584)

9 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Esim works really well

Esim works really well. I am traveling in South America and having data without the need to swap my sim card has been great. Definitely recommend.

22. februar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good experience no major problems with…

Good experience no major problems with OneSim. But company may need to consider other modes of delivery during a holiday season. If my plans have not of changed for my trip I would not have received the card in time, therefore I would have lost money ,but the customer service is good at least the ones I have had communication so far

26. desember 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DO NOT USE THEIR NUMBER TO OPEN A PAYPAL ACCOUNT

I paid 79.90USD for their 2-step verification sms number.
The number worked and I did receive the sms code sent by PayPal but then PayPal suspended the account permanently saying the number used when opening the account is fraudulent&stolen.
Do not use their service if you are looking to get a US Number to open a PayPal account and for receiving 2-step verification SMS codes.

21. desember 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Kind of a LEGAL SCAM

I'm a digital nomad who was searching for a SIM Card in order to make calls and have data in different countries - at first sight, the OneSimCard seemed perfect.

However, first of all: The "free" extra number is only free for 30 days. Okay, you could have read that when you click on all the links in the descriptions (but who does that?!). But that's okay. I get that - my fault.

BUT then there's the issue: You cannot use the number you get for any confirmation messages (e.g. from your bank, Paypal, Amazon,... etc.) - after being in contact with the customer service FOR HOURS in order to figure out the issue, they finally sent me a link saying that this is an added feature of their service and that I'll have to order a new number for this purpose (which costs $60 per year)... only to be able to use this phone number for all purposes. AND THIS IS NOWHERE IN THE DESCRIPTION!! WHAT THE ?!

I then asked for a refund and the customer service ("David") got really unfriendly, impolite and provocative - even though I tried to be as polite as possible about this issue. Absolutely unacceptable.

All in all, this was a super unpleasant experience and I do never want to be in contact with such an unfriendly customer service EVER again.

(I asked for a refund, but I'll only get part of my money back and do have to pay for the shipping. That sucks.)

Order number: 1034702
RMA: 2755

14. desember 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

My simcard expired so I called them for…

My simcard expired so I called them for an extension. I explained that due to the pandemic I could not travel anywhere. They did not care and just took my balance
(about $50.00) away. Now I will only buy a simcard in the country I'm in. No more prepay ripoff.
Mark Choit

27. november 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

scammer, fraud

scammer. don't fulfill the promise. when I asked for refund the money because they didn't fulfill the promise that's time close the live chat support by themself.

23. oktober 2020
Anmeldelse skrevet uten oppfordring
Logoen til OneSimCard

Svar fra OneSimCard

This is in regards to our OneSimCard VoIP feature application. As our representative tried to explain, our VoIP add on application has nothing to do with the need or use of a VPN connection. Whatever the connectivity issue that you are having on your device involving your VPN is an issue of your device and not our service. You even admitted it works when your VPN is enabled. We are not able to issue a refund for a used service because of reasons unrelated to our service.

Our representative ended the chat as you became increasingly hostile in your demands, without listening to explanations. Please feel free to try our application on a different device using a standard internet connection.

OneSimCard Support

Vurdert til 4 av 5 stjerner

Received my sim the next day

Received my sim the next day. I did need to contact tech support as my card did not recognize the network when i installed it in my phone. Very helpful technician had me sorted in no time.

1. oktober 2020
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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