Finally received parcel! Ordered on 28th November and received on 19th December. Spent £50 on a tracksuit. Quality is laughable. No labels at all. Could of gone to Primark or Tesco and got somethi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Trustpilot Brilliant for online reviews. My experience with Nurozis was top-notch. The parcel arrived promptly, and the products are clearly made to a high standard. I particularly loved the vibrant... Vis mer
Selskapet har svart
Ordered an oversized tracksuit, arrived but quality is poor, joined material in one arm, loose threads, fit is very small. Website says it’s a cotton blend, label says polyester. Requested a refund as... Vis mer
Selskapet har svart
Echt super slecht bedrijf. Bestelling gedaan en totaal iets anders gekregen. Terugsturen wel mogelijk maar zeggen dat het dan om milieu redenen vernietigd zal worden en je dan geen geld terug krijgt t... Vis mer
Selskapet har svart
1,9
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124 anmeldelser
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Har svart på 92 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing website
It is great to view all things at one platform.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your kind feedback! We’re thrilled to hear that you enjoy browsing everything on one platform — making your shopping experience smooth and convenient is very important to us.
We truly appreciate your support and hope to welcome you back soon for more great finds!
Best regards,
info@nurozis.com
Trustpilot Brilliant for online…
Trustpilot Brilliant for online reviews.
My experience with Nurozis was top-notch. The parcel arrived promptly, and the products are clearly made to a high standard. I particularly loved the vibrant colours of the clothing, which haven't faded at all after the first few washes.
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you so much for taking the time to share your brilliant feedback! We’re delighted to hear that your parcel arrived promptly and that you’re enjoying the quality and vibrant colours of your clothing — it truly means a lot to us. Your support is greatly appreciated, and we hope to welcome you back to Nurozis again very soon.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Absolutely awful
Absolutely awful! DO NOT BUY FROM THIS COMPANY! The product sizing is completely out. Via email they agreed. They then stopped communicating with me. Then offered a £9.99 refund which I refused as the item as £49.99. I refused and didn’t hear anything from them for weeks! until Today they sent a £9.99 refund I am stuck with the item!
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for sharing your experience, and we sincerely apologize for the frustration caused. We completely understand your concern regarding the sizing and the refund process. This is not the experience we want for our customers, and we’d like to make it right. Please contact us directly at info@nurozis.com so we can resolve the issue promptly.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Ordered a two piece tracksuit. Crap.
Ordered a two piece tracksuit. Only received the jumper. Crap quality too. Requested a refund and they haven’t done so. Avoid at all costs.
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your feedback, and we sincerely apologize for the inconvenience caused. We completely understand your frustration with receiving only part of your order and the issues with quality. This is not the experience we want for our customers. Please contact us directly at info@nurozis.com so we can resolve your refund promptly and ensure the matter is fully addressed.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Absolutely rubbish
Absolutely rubbish. Items are such rubbish even the company did not want them back!
Item pure quality not worth the money, took a month to arrive and would not let me return. After countless emails a partial refund was offered on January 12th - I’ve heard nothing since! Stay away from this company - it’s market stall quality and they try drag out the return so that you are past the return timescale. Save your money
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your feedback, and we sincerely apologize for the experience you’ve had. We understand your frustration regarding the product quality, delivery time, and return process. This is not the standard we strive for, and we’d like to resolve this promptly. Please contact us directly at info@nurozis.com so we can review your case and provide a suitable solution.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Trustpilot is great platform to provide…
Trustpilot is great platform to provide reviews for website I really liked it. And Regarding me experience with Nurozis, I've ordered some products from Nurozis which was delivered on time and the quality was really good with their colours.
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for sharing your positive experience! We’re delighted to hear that your Nurozis order arrived on time and that you’re happy with the quality and colors of our products.
We truly appreciate your support and look forward to welcoming you back for more great finds soon!
Best regards,
info@nurozis.comv
Decent experience
Service was okay and met basic expectations
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for sharing your feedback! We’re glad to hear that our service met your expectations and truly appreciate your support. We’ll keep striving to make your next experience with Nurozis even better, and we’d be happy to welcome you back soon!
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Low quality company supplying low quality goods.
Waited a month for the jacket to arrive, various excuses were given about the tracker not updating, etc. When it finally arrived it is the wrong colour, looks nothing like the pictures on the website, quality is awful. I ordered a medium size (I'm approx. 5'10" and 11 stone), the jacket is baggy on me but the sleeve cuffs are so small the press studs will not fasten around my wrists. Avoid this supplier.
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for sharing your experience, and we sincerely apologize for the issues with your order. We completely understand your frustration regarding the delivery delay, incorrect colour, and sizing problems. This is not the standard we aim for, and we’d like to make it right. Please contact us directly at info@nurozis.com so we can resolve the matter promptly.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Avoid like the plague!
Ordered a tracksuit as a Christmas gift. It took 1 month to arrive and missed Christmas. The Tracksuit had no labels, which it needs to have to sell in the UK. So not idea what it is made of or how to wash it. It is also not well made.
I immediately emailed a complaint and asked for a refund. They did get back to me & offered me 20% refund. However the tracksuit is useless to me, so I refused. They later offered 30% refund, then finally 50% refund. I accepted as felt I was getting know where, but I have never had the refund. They no longer reply to my emails and this was 4 weeks ago.
Whatever you do, do NOT purchase from this 'company'.
They are based from a small house in Holland. I think they are probably a drop shipper. Good website (that makes you think they are great), but rubbish products & appauling 'customer service'.
2. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for sharing your feedback, and we sincerely apologize for the delays, issues with the product, and the frustration with your refund. We completely understand how disappointing this experience must have been, and this is not the standard we aim to provide. Please contact us directly at info@nurozis.com so we can review your case and resolve the refund promptly.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Scam
SCAMMERS.If I could give it 0 stars i would. It’s been a MONTH still nothing and they claim to say it takes a week. I’ve contacted them multiple times to cancel order and get a refund but they just don’t say anything. Absolutely horrible. No response from them.
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your feedback. We sincerely apologize for the delay with your order and the lack of timely responses from our team. We completely understand your frustration and want to resolve this immediately. Please contact us directly at info@nurozis.com so we can arrange your cancellation or refund without further delay.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Absolutely shocking service
Absolutely shocking service, ordered two polo neck shorts and when they arrived they were too short. I asked to return them and was told I couldn’t as it was not on their policy. They offered me a 12% reduction but have now stopped replying to my email. The feedback which I should have read first gives a true impression of this company. I’m now left with two tops that do not fit. Please be aware to avoid this company at all costs.
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your feedback. We sincerely apologize for the sizing issues and the lack of timely responses from our team. We completely understand your frustration and want to resolve this. Please contact us directly at info@nurozis.com so we can assist with a return, exchange, or suitable solution.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Avoid.
Avoid.. not free refunds. Quality was poor and after agreeing to send out replacement free of charge they now said it’s out of stock and now won’t reply.. avoid
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your feedback. We’re very sorry for the inconvenience and understand your frustration regarding the replacement and stock issues. This is not the experience we want for our customers. Please contact us directly at info@nurozis.com
so we can resolve this issue as quickly as possible.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Wish I’d read reviews before I ordered
Wish I’d read reviews before I ordered. Item didn’t arrive and I couldn’t find any order confirmation. So I doubted whether it had gone through and ordered again. One tracksuit showed up three weeks after first ordered then 4 weeks after that another one turned up. I emailed to arrange a return and they don’t reply! Avoid. Item that arrived is ok but not worth what we paid and nothing special. Worst is the lack of customer service/ support/ delivery times . Scam company avoid!
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your feedback. We sincerely apologize for the delays, confusion with your orders, and the lack of timely responses from our team. We understand your frustration and truly regret the inconvenience caused. Please contact us directly at info@nurozis.com
so we can resolve your return and assist you further.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Zero stars if I could
Zero stars if I could. Absolutely scammers so don’t even bother. Took a month to arrive, horrific quality and sizing and ignoring request to return. Absolute garbage
25. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your feedback. We sincerely apologize for the delays, issues with sizing and quality, and the frustration caused by our response time. We understand your concerns and want to resolve this for you. Please contact us directly at info@nurozis.com
so we can assist with your return or any other solution.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Awesome job
Everything felt easy and straightforward. Really enjoyed how simple and hessle-free it all was. Defenerly a positive experience and I would use it again.
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your great feedback! We’re delighted to hear that your experience felt easy, straightforward, and hassle-free. We truly appreciate your support and would be happy to welcome you back again anytime.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Scammers
SCAMMERS. AVOID. The website states that they do free returns so it seems safe to buy from them, but this is far from true. The jacket ordered from them at the beginning of December was extremely poor quality, so a return was requested. At first they said a refund or exchange was no problem, but they didn't authorise the return. After chasing them up several times they then said they don't have an address for returns as the warehouse is in China (although the website makes them look like a Dutch company). After lots of back & forth they offered various discounts in increments up to 50%, trying to avoid my request to return the item for a full refund as per their stated policy. After refusing to be out of pocket by accepting a partial refund & continually pressing them to adhere to their advertised returns policy, they have ceased contact. A complaint & charge back request is now going through my bank. Reading other reviews it would seem that my experience is far from unique
UPDATE:
Following their reply to my original review I emailed them again as they asked &, unsurprisingly, they yet again ignored my email so I still haven't received a refund
25. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your feedback. We sincerely apologize for the frustration and inconvenience caused regarding your return and refund. We understand your concerns and take them very seriously. Please contact us directly at info@nurozis.com
so we can review your case and work toward a satisfactory resolution.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Still waiting for my refund for a…
Still waiting for my refund for a delivery I never received , no one is acknowledging my emails. I was told I’ll get a refund then someone tried telling me I get a replacement ALSO someone acknowledged my previous review on here to email their customer service BUT THEY DONT REPLY I just want my money back . Absolute scammers this company should be taken off google
20. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your feedback. We sincerely apologize for the delay and the frustration caused regarding your refund. We completely understand your concern and want to resolve this as quickly as possible. Please contact us directly at info@nurozis.com
so we can process your refund immediately.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
This company is a Scam. Don't buy!
I ordered a leather jacket. Order #2503. First problem, it was shipped from China and they didn't mention it. Second problem was that size doesn't match the standard Uk sizes. Third problem, quality is terrible. Last problem no customer services and no returns. I lost my money and i do not have a jacket my size.
This company is a scam. Do not buy anything from them or you will lose your money. Police should be involved in this fraud.
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your feedback. We sincerely apologize for the frustration and inconvenience caused with your order, sizing, and quality concerns. We understand your disappointment and want to resolve this issue. Please contact us directly at info@nurozis.com
so we can assist with a suitable solution, including your return or refund.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Fake fake and utterly rubbish- fake
Complete rubbish, scammers and all nonsense… cheap quality clothes… what is shown on the website it’s completely different to what it is send to you.
They state they don’t do refunds and if you insist they say they can exchange the good for you to get some else.
Postage is rediculous takes longer to arrive.
This company should banned and will be reported to trading standard UK…
Should you want to return the goods they give you non- existence addresses in China to post which cost is rediculous takes longer…
Contacting my bank to do a reversed payment…been battling with them since December 24th till date
Do not buy from this brand fake fake fake
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your feedback. We sincerely apologize for the delays, issues with the product, and frustration caused regarding returns and refunds. We understand your concerns and want to resolve this promptly. Please contact us directly at info@nurozis.com
so we can assist with your case and provide a solution.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
Absolutely appalling customer service…
Absolutely appalling customer service and company itself. Paid £60 for a tracksuit and the order hasn't arrived for over a month now. Company ignores emails and calls. No refund, No delivery , No Customer service. Its a SCAM. Avoid at all costs
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Nurozis
Thank you for your feedback. We sincerely apologize for the delay with your order and the frustration caused by our response times. We completely understand your concerns and want to resolve this immediately. Please contact us directly at info@nurozis.com
so we can arrange your refund or assist with your delivery.
Best regards,
Nurozis Customer Support
📧 info@nurozis.com
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