Nuolawigs Anmeldelser 

260
•
TrustScore 4.5 av 5

4,5

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Se hva andre synes

Vurdert til 5 av 5 stjerner

I have been ordering nuola wigs for the past few years. Their wigs are beautiful, voluminous, gorgeously realistic hairline and throughly bleached knots. I feel amazing wearing them despite my alopeci... Vis mer

Vurdert til 2 av 5 stjerner

I used to really love these wigs but my last two purchases haven’t been great unfortunately. Don’t know if they are now catering to people wearing wigs for fashion rather than hair loss, but the small... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Bought a wig recently from nuolawigs after recently being diagnosed with breast cancer . From every email enquiry through to the consultation and updates on delivery everything as been perfect . My wi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My wig is simply stunning! Super great experience with Nuola Customer Support who kept me well informed. They were approachable as well as cooperative throughout my order delivery. First wig from Nuol... Vis mer

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Informasjon om virksomheten

  1. Parykkbutikk

Skrevet av virksomheten

Nuola Wigs is a premium wig brand specialising in high quality human hair lace wigs designed for the most natural and realistic finish. We focus on helping women experiencing medical hair loss, alopecia, chemotherapy related hair loss, and general thinning to regain confidence through beautifully crafted wigs. All Nuola wigs are made using 100 percent human hair with carefully constructed lace hairlines, bleached knots, and customised colour work to create an undetectable look. We offer lace front and full lace options, custom sizing, and personalised colour services to suit individual needs. With customers across the UK, Canada, the US and worldwide, our goal is to combine luxury quality with compassionate customer care, supporting clients through every stage of their hair journey.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

260 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(260)

25 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

By far the best human hair wig i have…

By far the best human hair wig i have ever Purchased! Amazing customer service and very quick to respond to my emails I’ve been wearing my way now from us a year and it still looks like new amazing I will definitely be buying again from this company!❤️❤️
Looking forward to my new purchase!

8. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible customer service

Good wig, terrible customer service. Would not recommend if you have medical hair loss or need one quickly.

After suddenly losing all my hair due to alopecia, I was nervous about forking out for an expensive wig. I tried to contact Nuola Wigs online wanting an in person consultation as was clueless about wigs (which they didn't offer, nor even an online consultation.) Due to my life being put on hold at age 20 and having to take leave from work I had no other option but to buy a wig blind. I was promised 10 day processing (express shipping) which I paid an additional £50.00 for. My wig was not processed within that time and in fact took over 40 days to come!! I still have not been refunded my fast processing money and have given up asking for it after being ignored email after email.

The worst experience I had was that I was told my wig HAD BEEN shipped at the start of the week by Lucy over email, reassured I would receive it in time to start work again. Again, after a week alarm bells rang as the wig was a no show, I hassled them over email to track my wig and Nuola got back to me to tell me eventually to say my wig had been "lost in the post" by the drop and go service. She didn't seem bothered by this issue and told me she'll just make a new one and ship by the end of the week. There is no evidence that they even posted the wig in the first place and I was blatantly lied to. Why were they not phased by losing an £1000+ wig in the post? why was something of that value not tracked? She obviously told me she posted it to keep me quiet but forgot to make it, so lied and said it was lost in the post. Bearing in mind at this point I had waited over a month since my promised delivery date.

Although the customer service was terrible, I can't knock the quality of the wig. It's brilliant, I just wish my experience with the company was also. If you want a wig to just change your look I'd recommend Nuola Wigs, but I definitely would not recommend if you need a wig urgently due to medical hairloss. The whole process was extremely stressful and upsetting don't make the same mistake I did, from now on will be purchasing from other wig companies. Such a shame as the wig itself is nice.

5. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Nuolawigs

Hi Elaine,

Im sorry to hear that you aren't happy with our customer service.

As we deal with many shipments weekly, we use a service at the post office called "DROP and GO" We drop the parcels at the postoffice and leave it for the assistant to process at a convenient time for them which could be the same day or day after. We do not receive a tracking number straightaway. There are quite a few times and especially recently where our parcels have been lost by Royal mail , or they didn't process a wig an we have had to make a claim. We have also had quite a few lost by DHL and UPS sadly so its not new to when these things happen.

Im sorry this happened with your wig and can see that on the day you made the complaint, I sent you an email promising to investigate what had happened which I did promptly. I also offered you the same wig but 2" shorter than your original (which was available to ship on the same day) but you agreed to wait longer for us to make you a new wig.

We also refunded your express payment fee on the 11th of May as promised. Please check your bank statement. We have proof of refund we can send to you if you need to contact your bank about it.

Again I sincerely do apologise!

Eniola

Vurdert til 5 av 5 stjerner

Nuolawigs are honestly amazing😍!!the…

Nuolawigs are honestly amazing😍!!the staff are so polite & the wigs are unreal, everything down to detail, touch, colour & just how it looks super natural is mind blowing!! Would definitely recommend if your looking for the right perfect wig, i absolutely love mine and can’t wait to get another!!

12. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am absolutely in love with my Nuola…

I am absolutely in love with my Nuola Wigs!! They have helped me gain confidence while losing hair during cancer treatment. The lace is so good no one can tell it is a wig. I recommend this to anyone looking to invest in an amazing wig.

1. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Second amazing wig from nuolawigs…

This is my second wig from nuolawigs and i’ve been both happy with the process and products. I’ve had medical hair loss for 6 years now and tried multiple human hair wig companies, from nhs wigs to online wigs to companies all around the u.k. and abroad. With other companies, i’ve found the wigs look very fake and unnatural. Unlike with nuolawigs, the realism in the nuolawigs unmatched and not once have i been questioned if i was wearing a wig, which for me was a big thing due to my lack of confidence talking about me having alopecia. The staff are friendly and helpful and have allowed me to find the perfect wigs for me to feel confident, which i am entirely grateful for. They provide in person and online consultations, which i find very helpful as you have the ability to try on multiple wigs and see what suits you.
Some of the comments on here mention shedding, and as someone who has had multiple wigs you learn the differences in the lace types, HD laces are thinner and more transparent to guarantee a undetectable hairline, if you are wanting one to last longer but look less realistic get swiss lace instead. Swiss lace is more durable, it can withstand more tension than other lace types. Therefore you have to be more careful when you handle HD lace.
The pricing is also standard, human hair wigs are an expensive investment but over the 6 years i’ve found them all from multiple companies to be in a similar price bracket, therefore for the quality and realism nuolawigs has been my favourite ;)

21. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Nuola review

I have loved everything about the product that nuola wigs has to offer. The fitting is perfect and can be adjusted if need be. The color holds and looks fabulous day in and day out. I have struggle with hair loss due to alopecia since I was 14 years old and nuola wigs helped me gain my confidence back. The hair that is provided when purchased is TOP quality and looks 100% natural.

18. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So natural!

I suffer from alopecia and have tried many wigs over the years from different brands. Nuola wigs are by far the most natural wigs I have ever worn. I have never received so many compliments on the beautiful colour and natural hairline. I don't think I will ever go back to buying my wigs from anywhere else!

My only criticism is that I wish they did smaller sizes of wig caps. I have a very small head and the smallest adjustable wig cap they have bunches at the back of my head and is a little uncomfortable. But still, this is not going to stop me from purchasing another!

Thank you Nuola!

1. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So natural and realistic!

I've worn wigs and hairpieces for at least 15 years and my wig from Nuolawigs is BY FAR the most realistic I've ever had. The hairline is so natural and the lace blends in seamlessly. It's given me a huge confidence boost!

31. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

One of the best you can get globally.

One of the best you can get globally.

Purchased my 3rd wig from Nuola and I’m surely not disappointed. The quality and customer service you received it priceless.

I am not on my journey to my 4th wig and I am truly happy with the service and how natural my wig looks.

Everyone thinks it’s my natural hair. Another happy customer.

Thank you Nuola 😊

31. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great quality. Improved confidence

I loved this wig. I experienced significant hair loss and thinning this past year and this wig has given me confidence again. Super high quality, fairly priced and easy to maintain. Cannot recommend enough.

31. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing

Since being diagnosed with alopecia last year I haven’t felt like myself. However, this has completely changed and I finally have my long blonde locks back. The Halle wig is absolutely beautiful, such amazing quality and the hairline still leaves me speechless at how realistic it looks. Thank you so so much, you’ve made me very happy!!

28. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ordered a wig following a consultation…

Ordered a wig following a consultation to match my hair as I was due to have chemotherapy and lose my own. The wig was beautiful when it arrived and being able to wear it has really helped with my confidence whilst I deal with the hair loss from treatment

24. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Nuolawigs

Hi Emma,

We are glad you are happy with your wig :)

Thanks for the review :))

Vurdert til 5 av 5 stjerner

Great wig!

I have struggled with alopecia since I was 4 years old but my hair did not fully fall out until last year. I looked all over for a wig that I would be comfortable with and came across Nuola. I can honestly say that I am so happy with my choice. I decided on the Lynn wig and was able to customize it to 130% density which I feel is just right for me. The staff was also very helpful and quick to respond which was amazing!

The only thing that I did have trouble with, is that I feel like the cap is a little big but the adjustable strap helps a lot. The hair can also tend to get a little dry so it is important to use a good conditioner when washing the hair!

23. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Nuolawigs

Hi Alexis,

We are glad you are happy with your wig :) We recommend using Aussie deep treatment to moisturise the wig. it works magic!

Ade

Vurdert til 5 av 5 stjerner

Nuola wigs

I have tried many companies over the years for my hair and this has been the best by far. I wear mine almost every single day- which isn’t recommended however the hair stays in amazing condition. You are able to style it in so many different ways due to the high quality of the hair which has been so exciting for me. In addition; the customer service from the company has been 10/10.

23. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Nuolawigs

Hi Leah,

Thats great to hear.

Thanks for your review! We really appreciate it :))

Vurdert til 5 av 5 stjerner

This is my 5th Halle wig and it’s…

This is my 5th Halle wig and it’s absolutely AMAZING!! Going through chemo I lost my long beautiful blonde hair and this wig helps me feel like me again. I’m so grateful for Nuola wigs.

22. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Nuolawigs

Hi Ella,

Thanks for always coming back to us. We are glad our wigs have helped you :))

Ade

Vurdert til 5 av 5 stjerner

My Nuolawig is truly one of the best…

My Nuolawig is truly one of the best wigs I ever had! The quality is amazing and the lace looks so real! I got so many compliments when I wore this wig and I can do nothing but agree. Thank you so much!

The customer service is amazing and they reply quick. I got nothing bad to say about Nuolawig!

22. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Nuolawigs

Hi Eme,

We are glad you are happy with your wig :)

Thanks for the review :))

Ade

Vurdert til 5 av 5 stjerner

The BEST wig I have ever ordered

I've ordered a LOT of wigs over the past few years. But I ordered my first one from Nuola Wigs 6 months ago. I wear my wig daily, including to exercise. This wig is the first one I have every gotten that has held up for so long - and I STILL get compliments on it when I go out!
10/10 could not recommend more!!

17. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Nuolawigs

Hi Asha,

This is really great to hear :)

Thank you so much for leaving your feedback :))

Eniola

Vurdert til 5 av 5 stjerner

Unreal wig!

This wig has changed my confidence is so many ways. Nuola does take a while to come but that’s literally because of the quality and the time taken to make it unique.
Can’t fault the wig at all it’s unreal, I lost 80% of my hair this year due to a stressful time and honestly this has made me feel like me as corny as it sounds!
Thank you so much!
Hannah

12. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Nuolawigs

Hi Hannah,

Thank you for your review and thanks for your patience with us in this difficult time :))

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