Rob was great. Really nice bloke to deal with and when some problems arose, he did all he could to rectify them and get the floor delivered within the original timeframe mentioned
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been purchasing goods off Nu-Heat for over 20 years good service and good quality equipment
Selskapet har svart
Looking for a part was not easy on a old system ,2013 but, after e_ mailing and phone call, I was able to locate valve insert for blending valve. No I have t got that thundering sound through pipewor... Vis mer
Selskapet har svart
Quick response, clear advice on problem. Part needed in stock (but quite expensive) Arrived quickly and safely.
Selskapet har svart
Informasjon om virksomheten
Om Nu-Heat Underfloor Heating & Renewables
Skrevet av virksomheten
Nu-Heat is proud to be the most experienced integrated underfloor heating and renewables specialist in the country.
With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.
FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE
Why Nu-Heat?
Skrevet av virksomheten
- Bespoke heating design
- Our in-house designers tailor each system to the property, guaranteeing performance.
- Award-winning service
- The only heating company to be awarded a Distinction by the Institute of Customer Service.
- Lifetime technical support
- We support Nu-Heat systems for life. You can always call on us if you need help.
Kontaktopplysninger
Heathpark House, Devonshire Road, Heathpark Industrial Estate, EX14 1SD, Honiton, Storbritannia
- 01404 549770
- info@nu-heat.co.uk
- www.nu-heat.co.uk
The Ultimate Guide to Underfloor Heating
4,7
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Postage
cost of postage for a single actuator was too high.
Staff were brilliant and helpful.
18. november 2025
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi, we are pleased our team were able to assist you and will pass your feedback on regarding the postage costs to the correct team, thank you for taking the time to leave a review,
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi Bruce, thank you for taking the time to leave a review, we are pleased you were happy with the service you have recieved.
Needed a new thermostat called up and…
Needed a new thermostat called up and they were very helpful in explaining what I needed to order and gave me a discount. Very happy with the service.
12. november 2025
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi Resh, thank you for taking the time to leave a review. We're pleased to hear you were happy with the service you received from our technical team
Prompt reply and good advice
18. november 2025
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi Samuel, thank you for your review! We're pleased to hear you're happy with the service you received.
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi Terry, we're happy to hear you're pleased with the service you received. Thank you for taking the time to leave a review!
Delivery of valves swift
Delivery of valves swift. Plumber had issue fitting them. The o ring seal could not fully stop them leaking. The plumber had to back off closing them right down as they would not work, so when the unscrewed slightly they started leaking but worked. He had to use PFT Tape to seal them lower down the thread pattern, before they did not leak and work.
15. november 2025
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi Gary, thank you for taking the time to leave a review, we are sorry to hear that you have had problems fitting your valves, this is not a normal problem, but we will pass your feedback on to our product development team.
Excellent Service
I easily identified the replacement thermostat I needed from your website. The ordering procedure was easy and I was delighted to receive the delivery the next day.
14. november 2025
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi David, that's great to hear! We are pleased you are happy with the service you received and thank you for taking the time to leave a review.
Products cheaper elsewhere!
14. november 2025
Svar fra Nu-Heat Underfloor Heating & Renewables
Thank you for leaving a review. We pride ourselves on our service, design, technical advice as well as the quality of the products we offer. There are so many underfloor heating suppliers now that offer different propositions with differing levels of service and quality. In terms of what we offer we find that we are competitively priced
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi Steve, thank you for taking the time to leave a review. I am sorry you had difficulties getting through but pleased that has now been sorted for you.
All good arrive in super time which was…
All good arrive in super time which was great for customer
3. november 2025
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi Kevin, that's great to hear. We are pleased you are happy with the service you received and thank you for taking the time to leave a review.
Received excellent technical support…
Received excellent technical support promptly via email. I was told the part I needed to order and it was delivered in a timely manner . Thanks.
3. november 2025
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi David, thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service you received and your parts arrived quickly.
The quick response and follow up on my…
The quick response and follow up on my query about our Nu Heat underfloor heating system especially Neil Cole who was exceptional
5. november 2025
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi Ken, thank you for taking the time to leave a review. We are pleased you are happy with the service you received and I will pass your comments onto Neil.
Great service
I received helpful advice on the phone prior to ordering a replacement thermostat which arrived within two days.
3. november 2025
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi John, I am pleased to hear that you are happy with the service you received and the parts arrived quickly. Thank you for taking the time to leave a review.
New timer and thermostat
The parts I ordered for my granddaughters heating system came quickly . Neither the timer or thermostat I ordered to replace the defective ones had wiring diagrams or operation instructions.There seem to be a very limited amount of installers and engineers available to assist with fitting replacement parts as there was only one in the area and he was too busy to help.
31. oktober 2025
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi Robert, we are sorry to hear that you have experienced problems in finding an installer to assist you. Thank you for taking the time to leave a review.
Svar fra Nu-Heat Underfloor Heating & Renewables
Thank you for taking the time to leave a review. We are sorry to hear your delivery arrived early.
Svar fra Nu-Heat Underfloor Heating & Renewables
Thank you for taking the time to leave a review, we are pleased you were happy with the service you recieved.
Well recommended
Nu-Heat designed and supplied a full heating system for our Victorian terraced property extension / full renovation, including air source heat pump. It was then installed by one of their approved installers.
The team at Nu-Heat were impressive: responsive, knowledgeable and helpful throughout. Easily one of the best suppliers we engaged with during the project and couldn’t recommend more.
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi Ali, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service you received and enjoy your new system.
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi Dean, thanks for your review! We're glad to hear you were happy with the service you received
Great Company
I’ve been dealing with Nu-Heat for 15 years +
Always a great service & my account manager Lindsey is amazing.
20. oktober 2025
Svar fra Nu-Heat Underfloor Heating & Renewables
Thank you for taking the time to leave a review. We are very pleased that you have been happy with the service and support you have recieved from Lindsey, we will pass your kind message on.
I’m doing a small room refurb with ufh
I’m doing a small room refurb with ufh. The team at Nu-heat have been incredibly supportive. I have been treated as well as someone doing a whole house project. I won’t detail how I managed to mess up the ordering but needless to say Nu-heat provided exceptional customer service and sorted things out for me. Cheers Keith and the rest of the team.
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Nu-Heat Underfloor Heating & Renewables
Hi Keith, we're glad to hear you're happy with the service you've received! Thank you for taking the time to leave a review
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.