Norton Way Group - NW Mazda Anmeldelser 

Excellent service from Donald Smith (what a nice guy!) when buying our Mazda from Letchworth (Norton Way Branch) branch: really friendly and knowledgeable, Donald did not rush and took time to explain all the paperwork thoroughly as well.The test drive and inspection were very comprehensive with no stone unturned. Have to say it's the best car buying experience we've had (and we've had a quite a few over the years). Really happy with the car and buying service provided and Donald is a credit to the company.

Great professional services. Enjoy my new car. Highly recommended. Thank you, Ronan!

Amelia communicated brilliantly with us throughout the whole process, which made it very efficient, easy and stress-free. Thank you so much.

Couldn't have wished for a more pleasant buying experience. No pushy staff, just friendly, reliable and knowledgeable. Thank you Amelia!

People knowledgeable and professional

Amelia was excellent in our dealings with her. As we were buying the used MX5RF via the website as we live in Newcastle she answered all our questions honestly and kept us up to date with videos of the car. She could not have been any more helpful.
Upon arrival at the garage Amelia had organised for the car we travelled down in to be put on charge ready for me to drive it back to Newcastle as my wife and son drove his new car home.
Amelia made the whole distance process easy and took all the worry out of buying a car via the internet/web.
I would recommend Amelia and Norton Mazda and believe me that’s a recommendation that is rare coming from me but warranted on this occasion.
Thanks Amelia for your help understanding and kindness

Polite and informative service. No hard sell. Wanted to know my requirements.

Just wanted to thank Josh for his professionalism and service today. Helping me find the right car for me and my family. Would highly recommend. A lovely boy and definitely a credit to Mazda!

For me it is the staff, well trained, extremely knowledgeable & and communicate in a way I find agreeable.

Professional and knowledgeable staff. Good communication and stress-free transactions.

I have been driving Mazda's for over 20 years and have been with Norton Way Mazda for just over nine years. They are very customer focused without any hard sell, by which I mean they're genuinely friendly and I feel very comfortable doing business with them, which is a big deal for me.

From the first visit to test drive the car we were interested in to the after care, Amelia and Sam made the purchase of this car easy and stress free. Whenever they said they would do something it was done straight away and followed up. We are over the moon with the car and would recommend to anyone.

Josh was very professional and had a very friendly attitude.
He dealt professionally for both parties interests.
Very helpful after sales , guidance, advice and how to get the best of the vehicle in term of services and maintenance .

Josh was more than helpful in buying my car he was more like a friend than a salesman a great asset to Norton Way Mazda

Have bought 2 cars feom them prieviously. Sales assisstant very friendly and helpful. Good website for used cars.

The service was amazing from start to finish can’t thank the team enough and we love our Mazda 2 and I feel if any problems arise the staff at Mazda would go over and above to sort the problem thank you especially to Ronan and Josh

Had a slight issue at first with the car but Norton sorted it out swiftly great customer service

We recently called at Norton Way Mazda, Letchworth, and exchanged our elderly car for a newer Mazda.We had not changed our car for many years and were a little apprehensive but we were met by Josh Simkins who immediately put us at our ease. He was very patient, answered all our questions and guided us smoothly through the whole process. He has continued to provide excellent after sales support and we have no hesitation in recommending him, and Norton Way Mazda, Letchworth , it has truly been a 5 Star experience.

Informative sales info thanks to Donald. Picking up our new car was a smooth process.