We dealt with Matt Pickering for a new Mercedes v class electric. We were struggling to locate one where we could finalise a deal as quickly as possible before the end of October. Matt delivered exact... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After having bad experiences at northside Bradford the next closest dealer was York for my Maxus dropside And honestly the customer service from Jo at desk is amazing my truck was recovered on Tuesd... Vis mer
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They had the van for 7 weeks for MOT and some, expensive but straight forward, repairs. The ladies on reception were pleasant and helpful but seemed unable to provide updates on progress. When asked f... Vis mer
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Lee Heaps the salesman. He offered a first class service and made the whole customer experience from start to finish a pleasure to deal with. He made it a pleasure to deal with Mercedes and i as a cus... Vis mer
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Informasjon om virksomheten
- Mercedes Benz-forhandler
- også i
- Bilmotorverksted
- Bilreparasjon og -vedlikehold
- Forhandler av brukte bildeler
- Lastebilforhandler
Skrevet av virksomheten
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
Kontaktopplysninger
Summit House, Woodland Park, Bradford Road, BD19 6BW, Cleckheaton, Storbritannia
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4,6
Enestående
530 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic experience with Northside…
Fantastic experience with Northside Leeds. The service was super quick, and they were always easy to get hold of – really prompt and happy to chat whenever I needed. The whole process felt smooth and hassle-free, which made everything so much easier. Couldn’t have asked for better!
27. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Stephanie,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Understanding people needs
Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experience else where, so came to you for decent Mercedes workmanship around. Thank you
18. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Sylvia,
Thank you for choosing Northside and taking the time to leave a 4* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Poor communication
Was told I would be advised that my vehicle was in the workshop, ( wasn’t) I had to chase first night and 3 hours next day for quote.
Work was done ( although removed parts not left in van) bill included winter check! Battery died next day, still unsure why, as far as I can see also final recall not sorted?
For price paid would expect constant calls from you, not me chasing.
Not a very happy person, vans off the road I’m not earning. Theses are business vehicles and should be treated and respected that way
20. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Stuart,
Thank you for taking the time to leave your feedback
We apologise that on this occasion our level of service did not meet your expectations.
We would like to take the opportunity to look into this matter further for you, and the General Manager at our Doncaster depot will be in touch to discuss further.
Kind regards
Customer Care Team
I had an issue with an electric vito
I had an issue with an electric vito. Went to one particular Mercedes dealership and my experience was not the best to be fair. I ended up bringing to Northside, and found Serena and Jon extremely helpful. They listened to my perspective and between us came to a reasonable outcome. They were friendly and approachable. Hense me spending the time writing an honest review. Thank you both. Steve
21. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Steve,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Serena, Jon and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great service
Quick turnaround on a repair which couldn't be rectified by another Mercedes dealer and kept up to date with the process. I always use Northside when feasible.
21. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Luke,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Excellent service faultless
Excellent service faultless
18. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Lee,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Thank you so much to Tom and Stuart for…
Thank you so much to Tom and Stuart for helping me out last minute, the best team!⭐
14. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Amelia,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Tom, Stuart and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Joe came out and diagnosed the issue…
Joe came out and diagnosed the issue and provided an excellent service. Thanks pal
18. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Shahid,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards Customer Care Team
Came in for parts today great work from…
Came in for parts today great work from james and steve
14. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Mark,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Steve, James and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Svar fra Northside Truck & Van
Dear Bruce
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards Customer Care Team
parts and mechanics were very helpful…
parts and mechanics were very helpful and everything was sorted
14. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Sienna,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Mechanics were very helpful.
Mechanics were very helpful.
14. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Ivan,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great service and customer service
14. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Styan
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great job staff brilliant
Great job staff brilliant
Keep up the good work
Shaun
8. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Shaun
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Stephen wharf Very friendly and very…
Stephen wharf Very friendly and very polite service
8. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Nawzad
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
this technician was extremely…
this technician was extremely professional and efficient and well mannered ,credit to you company
10. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Tony,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future
Kind regards
Customer Care Team
Great service by Northside Sheffield
Great service by Northside Sheffield. We brought our van in for the activation of the cruise control. The team ensured this was completed in a timely manner. The staff at Northside are extremely professional & friendly. Would highly recommend.
8. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Kept informed at each stage of…
Kept informed by phone at each stage of the process, this made everything easier for me, also ringing to let me know that each vehicle was ready and ready for the next.
7. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Bob
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Excellent service from Steven absolute…
Excellent service from Steven absolute gentleman very very helpful and very knowledgeable about mercs
7. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northside Truck & Van
Dear Ryan
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Steven and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Svar fra Northside Truck & Van
Dear Cristian
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
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