Noori Travel & Tours LTD Anmeldelser 

218
•
TrustScore 2.5 av 5

2,5

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Honestly had amazing service from start to finish. As this was our first time doing umrah as a family with young children we were quite nervous but Amara stayed in contact throughout our journey guid... Vis mer

Vurdert til 3 av 5 stjerner

Assallamu alaikum What can I say I had a really good experience with noori travels it all went really smoothly but I must stress that at mina there was very minimal talks and ibadah as a group a... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Useless ,nonprofessional and inexperienced staff..very poor transportation ,food and hotels especially in makka..not a single one of the staff have the minimum knowledge about Sunna...if you looking f... Vis mer

Vurdert til 1 av 5 stjerner

I booked my hajj 2020 before the Covid pandemic in early february and am still waiting for a refund 11 months on. Almost all tour companies have refunded payments to their customers, Noori travel is a... Vis mer

Informasjon om virksomheten

  1. Reisebyrå

Opplysningene stammer fra ulike eksterne kilder

Noori Travel & Tours have established themselves as a leading specialist and provider of Hajj & Umrah tours. We are one of the leading operators in the UK offering tailored and carefully selected Hajj packages and Umrah packages to suit every budget. Our services extend to cover every aspect of your trip and being a registered travel agent with ATOL, IATA and approved by the Ministry of Hajj, you can rely on us to arrange flights, accommodation and Visas with full peace of mind. Finding the right Hajj or Umrah package can be difficult and time consuming. Here at Noori Travel we understand that everyone's circumstances are different and have carefully selected partners to offer a wide range of Hajj & Umrah tours to suit every budget. Our Hajj & Umrah knowledge and experience can create exactly what you need while you perform Hajj or Umrah. For best Hajj 2017 packages and deals and for low cost Umrah packages contact us today on 0203 3185 786


Kontaktopplysninger

2,5

Under middels

TrustScore 2.5 av 5

218 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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2,5

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(218)

0 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Very good team work

Very good team work, they looked after us very well I will recommend Noori group to everyone

22. oktober 2018
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Thanks for rating us 5* . Our goal is to provide 5 star Hajj and Umrah services

Vurdert til 5 av 5 stjerner

Really good hajj package 2018

Really good hajj package 2018, thanks to Noori to make my holy journey memorable.

22. oktober 2018
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Thanks for rating us 5* . Our goal is to continuously provide a 5 star Hajj and Umrah service. We appreciate your feedback.

Warm regards,
Noori Travel & Tours LTD

Vurdert til 4 av 5 stjerner

Umrah 2018

Setting up umrah package with Noori Travel was a good experience. All the aspects were taken into account i.e booking of flights (selection of seats), umrah visa, booking of hotels and travel arrangements in KSA. Manchester branch manager Awais and his staff were really helpful and supportive.

Staff at Medina (Sabir Ali) was very helpful and went extra mile to provided us with step by step guidance, starting from checking us in the hotel, Ziyarats and leading us to the ladies gates to facilitate my daughter. He is really an asset to Noori Travel. However, the staff at Makkah (Amir) did not make any contact.

Overall it was a good experience and everything was provided as promised and I will definitely recommend Noori Travel.

17. oktober 2018
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Dear Valued Customer,
We are glad to hear that you are well pleased with our staff and services. We will let Awais and Sabir know that they helped you in regards to your tailor made Umrah package.

Kind Regards,
Noori Travel

Vurdert til 5 av 5 stjerner

the Best service ever experienced

Booked hajj with a different company but it was Noori travel who took us for hajj. It was one of the best experiences I have ever had with any company. They are a very nice family run business and they looked after us every step of the way. I honestly could not recommend them more. They even helped with a dispute I had with the original company. Me, my dad and my brothers ended up being friends with them and I still visit them and speak to them after hajj. Inshallah our friendship will last no matter where life takes us. I did not feel at all like they were a business but more like they were friends helping us through our Hajj. Amazing service.

16. oktober 2018
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Hi, It's good to hear from you. We are well pleased that you enjoyed your 2018 Hajj experience and would recommend our services. Customer satisfaction is our main aim and we strive to fulfill this commitment. Thanks again for your positive feedback, much appreciated.

Warm regards,
Noori Travel & Tours LTD

Vurdert til 5 av 5 stjerner

I recommend this company for all your…

I recommend this company for all your travel needs and Shabaz for a fantastic job on a difficult Nadra card issue

3. oktober 2018
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Hello Mr Raja!, It's good to hear from you. We are glad that you enjoyed our services and that you would recommend us. We hope to see you again in the future.

Vurdert til 5 av 5 stjerner

Good experience

25. september 2018
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Thanks for rating us 5* . Our goal is to provide 5 star Hajj and Umrah services.

Vurdert til 5 av 5 stjerner

Amazing had a very good experience

Amazing had a very good experience, great people looked after my wife and me very well

23. september 2018
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Dear Brother Tanvir, Thank you giving us a 5* review. We are glad to hear that you enjoyed our customer service.

Kind Regards,

Noori Travel
(specialist in Hajj and Umrah packages)

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Quick response. Good communication. Very happy with service over all thanks a lot.....

20. september 2018
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Dear Valued Customer,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We take our customers feedback seriously and use it to improve our 5* Hajj and Umrah services.

Warm Regards,
Noori Travel

Vurdert til 5 av 5 stjerner

Mr shahbaz help us getting our baby nic…

Mr shahbaz help us getting our baby nic card and i was so amazed the way i have been treated and how easy he made all process with in a week we got our baby’s nic card with out going or doing any thing so a big thanks to brother shahbaz and also to noori travel for such a helpful and accurate work 10 out 10 from me thank u again God bless

18. september 2018
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Dear Valued Customer, Thank you for a 5 star rated review. We will let Shahbaz know that he helped you in regards to your requirements. We are delighted that you will recommend us to others and we look forward to seeing you again in the near future Inshallah.





Vurdert til 4 av 5 stjerner

I will definitely recommend Noori…

I will definitely recommend Noori Travel Tours to any family or friend. Alhumdurillah it was my very first Hajj and am so pleased that i was lucky to have been recommended to Noori Tours after I had been let down by Al Haq Travels.
From arriving at the airport to getting on a bus back home every thing went smoothly.The pinnacle for me was when our Hajj guide took us as a group to see the Kabah for the 1st time ... I still get emotional about it
Shukran Noori Travel Tours for a wonderful Hajj experience, may Allah grant you success and Barakah Ameen Inshallah

17. september 2018
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Thank you very much Naziela, for taking time out to leave us such an amazing review. We are well pleased that you enjoyed your experience and that you would recommend our Hajj and Umrah services. Thank you for your kind words once again.

Warm regards,
Noori Travel & Tours LTD

Vurdert til 5 av 5 stjerner

Every thing is as per package offered

Every thing is as per package offered
Keep up good work

17. september 2018
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Thank you Zahid for rating us 5*.Our goal is to continue to provide high quality Hajj and Umrah services to all of our customers. We appreciate your feedback.

Warm regards,
Noori Travel & Tours LTD

Vurdert til 5 av 5 stjerner

Hajj August 2018

Asalam Alakum, this was my first experience going for Hajj. We initially looked at other Hajj and Umrah Travel Agencies and their packages but Noori Travel and Tours had the perfect package that suited all our needs. We booked the three weeks Deluxe package, which was for two weeks in Macca and a week in Madina. This was a non-shifting package meaning that we did not have to take all our belongings from the hotel when we travelled to Mina, Arafat and Muzdalifah. Hajj Visa, Hajj Draft, Kurbani, Accommodation close to Haram in Macca and Madina, Full board ( Breakfast, Lunch and Dinner), Laundry and Air Conditioned coaches.

Once the Visa had been approved, Noori contacted us to come and collect the passports and the extra things they were providing for our Hajj journey eg Ehraam for men and women, Ehraam belt for men, a crossover bag, backpacks, Thawaaf thasbee and digital communication devices.

The hotels in Macca and Madina were not even 5 minutes away from the Haram. Macca hotel was a 2*, basic sharing room and a small bathroom with a shower, toilet and basin. However the staff were brilliant and we felt like they were part of our family by the time we left Macca. The hotel in Madina was a 4*, a big sharing room and a big bathroom with a tub/shower, toilet, Pakistani toilet and a basin. We were very happy with both hotels and a good service provided. The food provided was exceptional and of a wide variety all three times. The laundry service was brilliant and available daily. The tents in Mina were very comfortable and everything provided. The experience In Arafat and Muzdalifa was breathtaking. Ziiyarath was a pleasant surprise in Madina because it wasn’t part of the package.

If I could improve anything it would be the WIFI in the hotels because connection was very weak and only available in the reception area but not the fault of the Noori team. I would have liked more input towards lectures and Islamic talk. I would have liked to have had the chance to be taken to Jabalay Rahmath.

All in all an amazing experience provided by Noori Travel and Tours. I cannot say an enough Thank You to Awais, Ammarah, Kamran, Amir, Zia uncle, Zakir Bhai and The Cooks. They have become part of our extended family. In Shaa Allah I pray to Allah SWT to bless the Noori team with success in this world and the Hereafter. Ameen Sum Ameen

16. september 2018
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Asalam Alaikum Huma, first of all, thank you for taking out this time to leave us this amazing review. We are grateful for your kind words and we are pleased to hear that you are satisfied with our Hajj services.

Kind Regards,
Noori Travel

Vurdert til 5 av 5 stjerner

Recommend to all those with strict schedules..

Assalamu alaikum wa rahmatullahi wa barakaatuhu...
Noori travels, name to trust.. I totally agree... Alhamdulillah we were honoured to have the opportunity of doing hajj2018 through Noori travels, which have otherwise been quite difficult for us...
Unlike many,we had a very hardline boundary of time and days limitations, on which we couldn't compromise.. Most of the agents said they'll "TRY" to comply by our limitations.. but we wanted confirmed answers..
We wanted our passports back with hajj visa atleast 2 weeks before, and not just a day or two before, Alhamdulillah Noori travels gave us their word, they gave back our passports before 2 weeks and they were true...
As we had to travel to dubai and come back after receiving the passports before our hajj journey, we wanted the confirmed itinerary, and Alhamdulillah Noori travels gave us everything, the flight details and the timetable, so we were able to put things in place Alhamdulillah.
An agent from different travel agency told us that even if we book a double room,at the last moment we might have to compromise, and Noori travels gave us our room numbers whilst we were still in UK, SubhanAllah, no chance of compromises now!
One of the best things was about sacrifice, there r some compromises related to slaughter houses in mina,but Noori travels arranged their own private firm for qurbanis and handled very responsibly, SubhanAllah..
Thatsy SubhanAllah, this travels have the Name to trust.
To make the service even more better, i think there should be a personalised Aalim, more bayaans and taleem going on, especially in the ladies (a lady waaizah) and more updates in the update groups..
Jazakumullahu khair..

16. september 2018
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Dear Kulsoom, Thank you for leaving us such a great review. The team here at Noori Travel is thrilled to hear such good feedback, and we’re proud to be a leading specialist and provider of Hajj and Umrah tour packages.

Kind Regards,
Noori Travel

Vurdert til 5 av 5 stjerner

Very organised and helpful throughout

Very organised and helpful throughout. Felt safe and looked after throughout. All ground taffeta friendly and helpful. Me and some friends got left in hotel when going to Mina. Easily contacted and took extra step to get us to Mina. Very much appreciated ! Tent and food was good in both MAkkaha and Medina
Recommend and would travel again with Noori

16. september 2018
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Hello Mr Ajmi! It’s good to hear from you. We are overjoyed that you are pleased with our staff and services. We thank you for your positive feedback and hope to see you again in the near future INSHALLAH.

Kind Regards,

Noori Travel
( A leading specialist of Hajj and Umrah)

Vurdert til 5 av 5 stjerner

Alhamdollilah very satisfied with the…

Alhamdollilah very satisfied with the services provided by the Noori travel.Got visa within no time. All the travel arrangements were very good and up to the mark. Hotels both in Makkah and Madina were just 5 minutes away from Haram. The best thing was the availability of food 3 times a day and laundry services. Special thanks to brother Mustafa for his efforts and kindness. Overall very good experience and i will recommend Noori travels to a friend and will use their ssrvices in future for umrah and Hajj InshaAllah.

16. september 2018
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Asalam Alaikum Sister Shazia, we are delighted that you are satisfied with our Umrah visa and travel services. We thank you for the positive feedback and look forward to serving you again in the near future INSHALLAH.

Kind Regards,
Noori Travel

Vurdert til 5 av 5 stjerner

Shahbaz Brother

Shahbaz Brother, Thank you very much for your excellent service.

14. september 2018
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Dear Brother Rizwan, Thank you for a 5-star rated review. We will let brother Shahbaz know that he helped you in regards to your requirements for your NICOP service.

Kind Regards,

Noori Travel

Vurdert til 5 av 5 stjerner

Excellent customer service, great food, polite staff

At first we didn't know about Noori Travel we were told by another Travel Company so we were not sure what we will get for the Package we bought, we just wanted to make sure that we were close to Haram in both cities and package was full board as we knew there will be long queues near haram food areas.

Noori travel took care of everything so we could easily concentrate on our spiritual journey and spend time in prayers easily. The provided printed material and travel package was well thought and helped us during the whole journey specially the Arafat day duaas and what to do during that day. Also the Software used in mobiles had our tickets, travel documents and other printer material so we didn't have to carry any printouts.

Both hotels in Makkah and Madinah were just few minutes from the Harams and easily accessible so even after every prayer we could come back to hotel and relax. Hotel in Makkah was 2* but we already knew it and only needed it to shut eye for a while between prayers. Buffet in both hotels were amazing and it was organized by Noori not the hotel, we were astonished with the variety provided, also after Hajj days they arranged to feed us the Qurbani meat in buffet which was a good gesture usually haajis do not get to eat Qurbani meat.

In Madinah we got to see other groups came from the UK and how their agents arranged their meals and transport we were happy that we chose Noori as our process was much easier and quality of product was much higher than expected. The Ziyaraat was not part of the package but they took us to all major ziyaraat anyways with no extra charge.

Noori's Staff who travelled with us and the other whom we met in Saudi were all very polite and well behaved, they made sure all our needs were taken care off. So if we get the chance to go again we'll surely choose Noori InshaAllah.

13. september 2018
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Dear Brother Asad, thank you for taking out this time to leave us such an amazing review. We are thankful for your positive feedback and the team here at Noori Travel is thrilled to hear of your experience. We continuously strive to provide high quality Hajj services. Thank you once again for your review.

Vurdert til 5 av 5 stjerner

Very helpfull guided me with my…

Very helpfull guided me with my husbands application for his card kept me updated each step very happy with service will use for my own application next year and recommend everyone to use their services well done noori travel 👍

11. september 2018
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We appreciate you are well pleased with our NICOP services. As providers of NICOP, one of our main aim is to keep our customers up to date.

Kind Regards
Noori Travel

Vurdert til 5 av 5 stjerner

My mum loved it!

I didn’t go Hajj but my mum, brother and sister went with them this summer and they have nothing but praise for the Noori Travel mashallah. All the way through booking, admin, travel and connections, and the actual Hajj days, they were helpful and very well organised. As a relative I was very grateful for the constant updates- the WhatsApp group was a genius idea! My mum sends her heartfelt thanks for the whole experience.

8. september 2018
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Dear Sister Rabia, this review made our day! We are glad to hear that you are well pleased with our Hajj services. Our customers’ feedback encourages us to improve our 5-star Hajj and Umrah services.

Kind Regards,
Noori Travel

Vurdert til 5 av 5 stjerner

Asalam o Alaikum,

Asalam o Alaikum,
It was my first hajj and ALhumdolilah Allah
Blessed and helped me through noori travels. I had a wonderful experience with them,
I would like to thank Zia Uncle, Awais Bhai, kamran bhai, sister Ammarah and the whole team for they're great effort.

JazakAllah.

6. september 2018
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Walaikum Salam Sister Rafia, it’s good to hear from you! Thank you for you kind words. We aim to provide 5-star Hajj services to put our customers at ease.

Kind Regards,
Noori Travel

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