NitroPack Anmeldelser 

1 141
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We've been using Nitropack for over 5 years on two websites. The system give great results once it's configure correctly. Does take a little work to help it decide which components not to optimise... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I hopped onto the Nitropack train after trying to speed up my website with WPRocket, which is a very good plugin, but Nitropack is superior. I read some rumors that the pagespeed score that Nitropac... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The Nitro Chatbot works smoothly and gives good advice. Even better though, when one asks to speak to a human it does it speedily. Miroslav sorted my problem swiftly and with the normal friendly, pro... Vis mer

Vurdert til 5 av 5 stjerner

Miroslav is best person to guide, Well, i am develper i used all plugins but nitropack is much better then speed plugin of siteground, wprocket, fastest cache and more...really client happy after th... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

NitroPack helps you boost your website score for Google PageSpeed Insights and pass Core Web Vitals.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 141)

7 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Miroslav the Marvel

The Nitro Chatbot works smoothly and gives good advice. Even better though, when one asks to speak to a human it does it speedily. Miroslav sorted my problem swiftly and with the normal friendly, professional attitude that I always get from Nitro staff.
Polite, efficient and keen to help - what more can anyone ask.

19. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding support!

I had a couple of technical issues while switching sites and configuring NitroPack, and the support team was incredibly fast, clear, and helpful. They guided me step by step with professionalism and kindness. Everything works perfectly now — I couldn’t be more satisfied.
Highly recommended not just for the product, but especially for the amazing customer service.

Thank you again!

22. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Rey was of great assistance

Rey was of great assistance. Direct to the point, understood the assignment and resolved my problem right away. He's a testament of the good customer support NitroPack has.

21. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Support non-existent, can't cancel. Terrible service

It used to be a great service. However, they've since gone completely downhill. Multiple support and billing-related emails have been left unanswered.

I can't cancel my yearly subscription (priced at $420USD) because they've disabled the functionality to do so in their dashboard, the only way to do cancel my account and my card from being charged can only be done by reaching out to them via email and have a rep manually cancel my account.

Because customer support is non-existent and I can't cancel, I'm forced to have to cancel our business card.

This is the worst business practice and fraudulent. Beware, stay away at all costs.

5. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NitroPack

Hey Daniel,

Thank you for your feedback, and I’m truly sorry to hear about your experience. Our main goal is to provide support the best way possible.

I’ve looked into our system but was unable to locate a support request matching the details in your review. To help us investigate and resolve this as quickly as possible, could you please share your domain or any other identifying information? You can also reach out directly to me and the team at support@nitropack.com — I’ll personally ensure your request is handled promptly and that your subscription concerns are resolved.

We take issues like this very seriously, and we’re committed to making things right.

Best regards,
Plamen
Head of Customer Experience, NitroPack

Vurdert til 5 av 5 stjerner

Great service

Great service. Really fast!

2. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NitroPack

Thanks for your review! Glad to hear you had a positive experience! Don't hesitate to reach out if anything comes up in the future!

Vurdert til 5 av 5 stjerner

Alina has been very supportive…

Alina has been very supportive throughout the process, explaining all changes done in detail. The Nitropack team is very supportive and was able to quickly resolve the issues we had on our website. Thank you Alina!

26. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NitroPack

Thanks, Nisandi, for taking the time to share your experience with our customer care team and Alina! We will make sure to pass the message and please don't hesitate to reach out if you need additional assistance!

Vurdert til 5 av 5 stjerner

I had an amazing experience working…

I had an amazing experience working with Miroslav! From start to finish, he was professional, knowledgeable, and incredibly helpful. He went above and beyond to ensure everything was smooth and stress-free. His attention to detail and commitment to customer satisfaction truly set him apart.

If you're looking for someone who genuinely cares and delivers top-notch service, Miroslav is the person to trust. Highly recommend!

24. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NitroPack

Thanks, Robby, for taking the time to share your experience with our customer care team and Miroslav! We will make sure to pass the message and please don't hesitate to reach out if you need additional assistance!

Vurdert til 5 av 5 stjerner

Great Cachiong solution for Wordpress…

Great Cachiong solution for Wordpress and backed up with fantastic support if you ever need to contact them. Miroslav was very quick today to resolve a small issue

20. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NitroPack

Thank you for sharing your review with us, Steve! We are happy to help!

Vurdert til 5 av 5 stjerner

Great Support

My support agent Miroslav responded quickly, was very knowledgable and to solve my issue in a timely manner.

17. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NitroPack

Thanks, Shaun, for taking the time to share your experience with our customer care team and Miroslav! We will make sure to pass the message and please don't hesitate to reach out if you need additional assistance!

Vurdert til 5 av 5 stjerner

Alina was amazing

17. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NitroPack

Thanks for the kind words, Nick! We are happy to hear Alina was able to resolve your issue! Don't hesitate to reach out if you need further assistance!

Vurdert til 5 av 5 stjerner

Great Customer Support. Miroslav especially.

Nitro is great for what it's doing. Have flaws. BUT super fast customer support solving them easily and basically all these flaws arise because of the custom configurations. But, again, customer support, especially Miroslav, are just great.

14. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NitroPack

Hi Enargo, thank you for your review! We are glad to hear that you have positive experience with our customer care team and Miroslav. If anything comes up, you can reach out anytime!

Vurdert til 5 av 5 stjerner

Great plugin that exceeded my expectations with great support

Great plugin that exceeded my expectations and made my site extremely fast.
I would especially like to mention the great support from Miroslav. He helped me within a few minutes in a live chat to fix a display error that occurred on my site due to incorrect settings on my part and immediately optimized my settings even further so that my page speed is now top all round. Thank you Nitropack, I am completely satisfied.

7. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NitroPack

Thank you so much for sharing your experience with us! We are very happy that you received a great support from our customer care team and Miroslav, and we will make sure to pass the message! Please don't hesitate to reach out if you need further assistance in the future!

Vurdert til 4 av 5 stjerner

T1 support in chat not good. Technical support is great!

I have had a few poor experiences with level one support (mainly Cris) but once you reach technical support they are great. Stefan was able to fix our issue quickly.

5. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NitroPack

Hey Ben! It's Plamen here, Head of Support at NitroPack.

Thanks so much for providing you feedback, it is really valuable for us. It would be great for me to understand what was the struggle with our Level 1 team, so we can work on it. Can you provide some more context, please?

Apart from this, I am so happy that you had a great experience with Stefan and the Level 2 team.

Vurdert til 5 av 5 stjerner

I had some issues integrating NitroPack…

I had some issues integrating NitroPack Page Speed Boost on my Avada website hosted on WP Engine. Nikol and Miroslav in tech support were awesome in promptly resolving my issues.

28. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NitroPack

Hi Ernie, thanks for the great review! Happy to hear you had a positive experience and your issue was resolved quickly! We are available 24/7 if anything comes up in the future!

Vurdert til 5 av 5 stjerner

Great and Quick Support

Great and quick solution on a support issue.
Efficiently tackled by Alina.

1. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra NitroPack

Hi Reinout, thanks for your review! Glad to hear you had a positive experience with Alina. Don't hesitate to reach out if anything comes up in the future!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv