Delivery was more than a little delayed but main issue however is receiving clearly used items sold as new. Purchased a pair of R1250RS tank pads by Wunderlich; what I received were clearly used pads... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've ordered a lot of new parts for my r1250rt(19),thru Nippy Normans/ Wunderlich,the turn round service is fantastic. I would highly recommend them.topbox rack engine crash bars,fender extender,tank... Vis mer
Ordered engine protection for my GS 1300 , realised it was the wrong item sent sent email asking to cancel 5 mins after ordering at 9pm , got email back at 9 am saying already shipped . Then sent em... Vis mer
I'm puzzled by all these bad reviews, as you have to believe what the posts say. However, I've been using Nippy Norman regularly since 2010, when I bought my first RT. Three BMW's later and after many... Vis mer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Another great delivery
Excellent service. Quick delivery.
Excellent service
Excellent service. Very easy to find what I was looking for on the website. Easy to order, regular updates on order progress and delivered in two working days. Product exactly as described and just what I needed. Great price too. Will be coming back for my future spares and accessory needs. Thanks
Optiglanz - Rubbish damaged my exhaust
My partner bought some of thier exhaust downpipe cleaner for me..it's made my downpipes go black. Utter rubbish stuff called Optiglanz..they used to sell a good one that was pink and worked really well. This new.stuff seems nasty and is £16 for 250ml the other one dr downpipes was 500ml for the same price..con artists
Great to deal with.
I have just started to use Nippy Normans and they are great to deal with and very professional.
Ordered 2x Desert fox aux tanks and…
Ordered 2x Desert fox aux tanks and mesh seat over a month ago, never received anything. The package was never received by the courier and the AWB number is still in that status, not received.
Nippy Normans info nor sales never replied to any of my requests what is the status of my order. Also never got any replies about reimbursement so I had to escalate the case to Visa to get my money back.
Do not order anything from this scammer.
Always found these guys very helpful…
Always found these guys very helpful going above and beyond on customer satisfaction .
Have to thank nippy Norman’s
Have to thank nippy Norman’s, for supplying free of charge another wind deflector for my Bmw, which was lost after not applying enough lock tight.
I will say communication is not always great with NN , but I’m obliged to you
Caution Sold new - received used and wrong brand
Delivery was more than a little delayed but main issue however is receiving clearly used items sold as new. Purchased a pair of R1250RS tank pads by Wunderlich; what I received were clearly used pads of a different brand, taken off a machine with fresh sticking pads attached. Even the model was wrong as I discovered by reading R1200 RS scratched into the back of one of the plates.
The usual great service.
I ordered an Optimate 4 (Can Bus) from Nippy Normans. Great service and fast delivery.
Ordered a new comfort seat for my…
Ordered a new comfort seat for my BMWF900XR the standard seat makings the bike un- rideable after as little as one hour in the saddle. Why aren't BMW reading and listening to its buyers ??
Put order in for a Wunderlich comfort seat with Nippy late on Saturday night as a standard delivery.
On mo day I had decided to go on a road trip the following Thursday up from Cornwall to the lake district for a week's tour and sent Nippya email asking is there any chance of getting the seat before Wednesday? And that I was quite willing g to pay any extra for a quick delivery.
I didn't hear anything on Monday and thought, well it was a tall ask! Then I got a email back f4om Nippy to say that they had dispatched the order for the next day delivery and that they'd also paid for the express cost themselves to arrive the next day.
I cant tell you how relieved I am as I was dreading the journey on the stock seat.
Theseatwas delivered today fitted straight o to the Bike and although I've not ridden it yet it feels like, your favourite armchair . Many many, many thanks Nippy for your professional and very friendly service. I e bought o e or two items from you in the past, a d I. Future I'll alway go to you first.
Thanks again for this great service. 5 star +
Bike cover
I had a fault in a product which was about 4 months old. Raised it with the service team and they sent returns details immediately. I posted the item back and the replacement came up straight away. Can't fault them for efficiency and customer service.
Outstanding Customer Service
On Sunday I ordered a part for my bike and paid £7.99 for next day delivery. It should have been delivered on Tuesday. It wasn't. Instead I got a message from the carrier DPD to say that there was a delay.
At 9.55am this morning I contacted NN to ask for details of their DPD contact in order to pursue a refund. At 1051 this morning I got an email from my card provider to say that the money had been refunded to my account by Nippy Normans.
I have never experienced customer service as prompt , especially given that the delivery challenge was not of NN making.
Poor communications
I bought some auxiliary lamps from my bike from this company about a year ago - there was an issue with the lamps that required a warranty replacement. There was no quibbling regarding the warranty, however the communications standards from this company aren't good. No phone number to contact them, and no response to emails asking for consignment numbers or courier details.
Brilliant
Brilliant - I ordered MachineArt MudSling® and AvantGuard but when they arrived the fixing kit for one was missing. I msg Nippy Norman for help on a Sunday at 2,30 and got a reply by 4.30 the same day, and the missing parts were in the post in the morning. These things happen but I was reassured at the quick and helpful response I got from NN. The mudsling is great and fits perfectly, I still need to fit the avantguard - quality of both are good
I've spent thousands at NN but when…
I've spent thousands at NN but when something goes wrong he doesn't want to know ignoring phone and emails in the hope you will go away is not professional it's rude I'm going to to a charge back for my money as he obviously doesn't want want to freely refund AVOID THIS COMPANY
I emailed Nippy Normans because the…
I emailed Nippy Normans because the wunderlich item i wanted wasn't on there website. They went out of their way to source the parts, which wasn't a wunderlich stock item .Great service and kept me informed of the progress all the way through to delivery, so a big thanks and thumbs up 👍 , Steve
As always great service quick delivery…
As always great service quick delivery and quality item. Not the cheapest but it’s well made and worth every penny as they say buy cheap buy twice.
Will definitely use again
Thanks Nippy
First class service
First time ordering from NippyNormans.. and it won’t be the last. I ordered a Wunderlich seat for my BMW F900 XR on Thursday morning 9 am… and I received it on the Friday at 10.30… absolutely first class service.
Excellent customer service and great products
I have used NN for a few years now and always find the products great. Items have always been sent out the same day and arrive in a couple of days. Easy to fit and work well.
Recently I had to send some items back as the bike that I had ordered the parts for was then cancelled. No quibbles about the return. Excellent customer service.
Ordered a screen for my GS which…
Ordered a screen for my GS which arrived promptly within a couple of working days - good tracking info. Will be using them again.
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