Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Nelsons Equestrian is an established online retailer selling everything for horse and rider including saddlery & tack, rider wear including jodhpurs,breeches,riding boots etc and all your horse wear including turnout rugs,fly rugs and masks etc . We also stock a great range of yard and field equipment
Storbritannia
3,3
5 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Superb service
needed a turnout rug quickly for my rescue and Nelsons Got it out to me the very next day. Also the best price I could find online.
Couldn't ask for more :)
Svar fra Nelsons Equestrian
Hi there, Thank you for your kind review. I'm so glad we were able to meet your needs and help your rescue quickly. Thank you for your custom and we look forward to seeing you again at Nelsons. Kind regards
Horrendous company! Incredibly rude and unprofessional. tried to say i scamed them ?? don't know how as i cancelled my order before it even posted it out , and had to wait 2 weeks for my refund
Bought a pair of HKM Glasgow boots..perfect for mucky dog walks. Fantastic service from Nelson Requestion, kept me updated on my order and delivered really quickly. Highly recommended.
Svar fra Nelsons Equestrian
Hi Joanne, Thank you for your kind review and so glad you are happy with your boots. Look forward to seeing you again .
Horrendous company! Incredibly rude and unprofessional. They insinuated that I was lying, that I had no manners or respect and said that they didn't have time to message me because in their own exact words 'our valid customers orders are far more important'. Surely all their customers are important!!!
All of this was because a label was missing from the item that i returned that wasn't even there in the first place!
When I pointed out how rude and unprofessional they were, funnily enough I didn't get a response, although, I did get a refund. An apology would have been nice aswell.
I'm sure they'll have some nonsense reply to this review, but i still have all the messages between myself and them as proof of just how unprofessional they are.
Svar fra Nelsons Equestrian
Hi Danielle
We are sorry you were not happy with our service, however our terms as with most retailers are items to be returned unused with all tags/packaging attached and intact. As a gesture of goodwill we did refund you within 24 hours of return despite your item missing the above and being unsellable on our side. At no point did any of our messages call you a liar and after constant abrupt messages from yourself even after refund yes we did state that we would not reply any further as matter closed with goodwill gesture on our side. We apologise if you were not happy with this but we do feel we went above and beyond by refunding you when we could have refused. Kind regards
Someone from the store got back to me quickly when I queried about stock, and they sent my order out super-quick. It was well packaged and not damaged in transit and left in the 'safe' place. They had a product it is hard to get elsewhere, so I was glad to find it in their store.
Svar fra Nelsons Equestrian
Hi Nancy,
Thank you for your kind review. We are glad you were able to find your product on our website. We know how important quick delivery is to many people these days which is why we dispatch orders on the day of purchase. You are a valued customer and we look forward to seeing you again soon here at Nelsons Equestrian.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
