We had such a great week in Mauritius with Neilson Holidays - all the staff were fantastic and the activities were great. A special mention for the kids club that our three children aged 5, 8 and 11 h... Vis mer

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Incorrect instructions regarding uploading API information on carriers website. You can only enter this data 24 hours before check in. Neilson instructions said make sure you add these details 6 weeks... Vis mer
A great booking experience. The consultant responded to my questions with a great depth of knowledge. My quotes came through, there was an issue so more were done. Rebecca called me at an agreed time... Vis mer
Very easy to book. Really clear steps on the website for the different aspects of the holiday meaning less likely to mess up the booking.
Informasjon om virksomheten
Skrevet av virksomheten
Neilson offers a range of award-winning overseas active holidays across seven countries, including beach clubs, ski chalets and yachts. There aren't many companies where 7 out of 10 of our guests return to relive the experience again, and again. Mind you, there aren't many holiday companies like Neilson. In part it's because we're in some of Europe's most beautiful locations - across Greece, Sardinia, Croatia and Turkey - and now Mauritius. All our activities are inclusive, likewise the delicious, locally sourced food. And in part it's because of how a Neilson holiday makes you feel. Our holidays are a unique alchemy; the enthusiasm of amazing guests and the dedication of equally amazing staff; a willingness to give it a go now and have a laugh about it later. We call it good energy and you'll feel it the moment you walk into any of our resorts.
Kontaktopplysninger
Storbritannia
- www.neilson.co.uk
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Admin and booking staff were great
Admin and booking staff were great, I email some questions which were speedily answered. I booked over the phone which was made easy by the staff.
Very helpful and easy to use.
Fantastic activity holidays
Fantastic activity holidays that kids really love. Great food. Clean quiet resort. Very impressed with staff - friendly, efficient and helpful. Booking process was straightforward and monthly interest free payment option helps to spread the cost
Excellent and highly recommended
Excellent and highly recommended. Excellent staff, location and facilities.
Very efficient booking process
The booking process was very easy. Very friendly staff with great knowledge of the locations which was really helpful in selecting the right options.
Resort is great
Resort is great. Staff are great. So many things to do. Love it. I always thought it was boring just coming back to the same place again but at this stage of life with a young child it just works.
Friendly and easy to deal with got back…
Friendly and easy to deal with got back with answers to questions very quickly.
A simple an easy to book holiday with…
A simple an easy to book holiday with loads of activities for all the family.
Great resort with lovely laid back…
Great resort with lovely laid back social vibe . Beautiful setting. Remote Greece but for me that’s part of its charm. Great tennis and reality lovely MTB routes - lots through olive groves, vines etc. Fantastic tennis team and special mention of Alex - fabulous coach - and the whole bike team. Amazing set of lads and in particular Dylan. What a super star. Accommodation is slightly strange (from a design perspective) but comfy beds and well looked after by house keeping. Food was varied and plentiful and we had a really great week
Top team
The Neilson team made us feel welcome from start to finish. Enjoyed a range of sport and exercise throughout the week.
Hands Down the Best Family Holiday!
We keep rebooking with Neilson year after year, and for good reason—it is without a doubt our favourite family holiday. We’ve recommended it to friends and family who are now return customers too!
What we loved:
- The Location & Views: Absolutely stunning backdrop for a holiday.
- Non-Stop Activities: An incredible selection for both adults and kids. The fitness classes are excellent, and the kids' clubs are exceptionally well-organised and packed with fun. You will never be bored.
- The Food & Staff: Delicious meals every day and the staff are outstanding across the board.
We’ve all returned home relaxed, happy, and that perfect kind of "satisfied tired."
A minor hiccup:
The only letdown was that our room wasn’t exactly what we had booked, and we had an ongoing issue with the air conditioning during the week. However, management was fully aware of the situation and already had a plan in place to get it sorted right after our departure.
Despite the room issue, the overall experience was still a flawless 5 stars for us. We can’t wait for our next one!
Easy to navigate
Easy to navigate, able to check the flight departure and arrival times going and returning, when doing the initial holiday searching and comparing. Easy to understand what is included and what is extra. I like to be able to read about the activities available and also the type of bikes , hoe many courts there are etc.
Competent leadership from our flotilla…
Competent leadership from our flotilla skipper Costi, fun and coordination from Kate the mate and service with a smile from engineer Kyle.
Why give us the opposite of what we asked for?
Firstly, Neilson active holidays are a good concept (if you enjoy activities). However, we have been badly let down with unnecessarily poor service.
The resorts can be very noisy, so we request a quiet location on our latest visit to their Messini resort. Despite booking long in advance, on arrival this year we were placed in virtually the most noisy room in the resort (adjacent to the pool bar).
This level of indifference to customer requests is a definite downside.
Added to that we had a rat get into our room (not suggesting that this is standard for their holidays, but still an unpleasant experience).
Also, I am not sure about the competency of some of the waterfront staff, as we had several occasions where booms separated from masts.
Good can be done anytime of day /…
Good can be done anytime of day / evening . Was bit difficult trying to book cabin for family of 4 and hotel room for 2 - ended up doing 2 seperate bookings so just hope we get to travel together . Easy to use discount code from recent trip on the booking form . Like the monthly payment option .
Amazing staff
Amazing staff, very friendly and helpful always willing to go the extra mile. Done lots of their holidays either on the beach or snow boarding and always had a great time… highly recommended
Fabulous
You have got so much just right and we are loving our time at Adakoy. Some feedback from our 16 year old daughter who has done other Neilson holidays in the past-it would be great for you to arrange perhaps a couple of teen get together during the week as she would prefer that to her parents having to introduce her to other teens.
Wouldn’t take much more man power or even suggest just something you offer during school holiday periods. Also, just a little feedback on my part due to two hour time difference the 730am classes feel too early when body clock is still on UK time. Understand it’s due to heat but the covered deck still allows for later classes.
Nikki who did yoga this am was brilliant!
Friendly staff, fresh food.
Friendly staff, a wonderful pool, great facilities, fabulous freshly-cooked breakfast omelettes and a good choice of well-run activities. Perfect for a group holiday.
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