Neck on the Line jewellery Anmeldelser 

215
TrustScore 3 av 5

2,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Nice products awful customer service. I returned an item and had to continually chase for a refund which as yet has still not been received. It has stopped me buying anymore items.

Vurdert til 5 av 5 stjerner

Good Quality Jewellery. Ive had nice compliments. Items arrived quickly. No issues. Good customer service will definitely order again

Vurdert til 1 av 5 stjerner

Faulty earrings, I emailed, no reply. Submitted a contact form and was contacted three days late and was told that the pin needs to be slightly pushed up in order to close. I replied confirming the... Vis mer

Vurdert til 1 av 5 stjerner

Received the wrong item (necklace so short it would barely fit round my neck) emailed a week ago, no response despite the company saying that they respond within 2 business days. Sent another email- a... Vis mer


Kontaktopplysninger

2,8

Middels

TrustScore 3 av 5

215 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 23 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,8

Alle anmeldelser

(215)

35 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Love my new earrings!

Love my new earrings!! They’re my favourite pair and I have owned them for around 2 months now and there’s no sign of tarnish. I have received many compliments since purchasing them. The packaging they arrived in was also so cute and delivered so quickly! No complaints!

27. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Daylight robbery - terribly made

I bought the Sorelle necklace, only worn a few times has spent majority of its life on my dresser. Wearing it last week it snapped straight in half, it’s made SO BADLY. Not sure if mine was a faulty product but the gold bit securing the pieces clearly not strong enough. What’s worse - Ive emailed and have not heard anything back. No number to call. Feel completely robbed - it was not cheap. Will not shop with them again

24. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I've bought from NOTL a few times now…

I've bought from NOTL a few times now and I definitely will again. I wear all my NOTL jewellery every day and nothing has tarnished or broken, it's great quality and looks fantastic. Also delivered quickly in nice packaging. My only note would be that the clasp on the charm necklaces is a bit fiddly to use, but it's such a small thing it's barely even worth mentioning!

22. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

my GO TO for jewellery

I started purchasing from NOTL about 2 years ago and now i don't go anywhere else for jewellery. The pieces are unique, beautifully designed and crafted, the quality is excellent and the prices are great. I have worn and reworn my favourite pieces over and over and have never had any breaks or tarnishing. I always get asked where my jewellery is from as there is really nothing else like it. The customer service is great and i love their transparency and communication with customers on all things from new drops to delays in production. A wonderful woman owned business that i will fan girl over to whoever will listen 🌟 🌟🌟🌟

7. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very happy with my 3 items! :)

I bought 3 items from NOTL and I am very happy with everything. The purchase experience was great and I received my items quickly and in lovely packaging. One of the pieces was for my friend’s birthday and she absolutely loved her gold earrings. She wears them all the time! I would definitely purchase from NOTL again and I recommend this company! Thank you! :)

23. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really love Neckontheline

Really love Neckontheline, I’ve tried every type of jewellery from here and none have tarnished or left green marks, even after wearing them in water. Really good quality for the price, would really recommend

1. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Terrible quality necklaces poor customer service

Terrible quality necklaces, really poor customer service- just been ignored and told as it’s a custom piece it can’t be returned. Necklace is poor quality and plastic like, avoid and use other brands that are out there

14. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing quality Jewellery!!

My experience with this Jewellery brand is always fabulous!! The quality of the pieces is amazing- they last for such a long time without tarnishing, making them the perfect accessory or gift for a friend. I love wearing gold jewellery but finding affordable earrings and necklaces that I can wear everywhere is very hard, so this has been the perfect brand for me as the jewellery lasts so long and looks exactly how I bought it despite being two weeks or two years old!! I would definitely recommend neckontheline to all!!

10. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Happy!!

I have bought a necklace and a pair of earings from this company and i completely love them. I wear them in the shower, and in the sea and have never seen anything wrong with them!
Would recommend buying as it is worth it.

15. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Can't be beat!

Quite surprised at some of the negative reviews as I don't feel they are a true representation of the brand. The quality and style is unmatched for the value! Unique pieces many other companies try to replicate but NOTL is the real OG! Would recommend to anyone!

7. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great jewellery

Amazing brand, the prices are just right for the quality of their products. I recently brought their Carlotta hoops and a lucky dip bag and it did not disappoint!

1. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Broken necklaces within a week

Broken necklaces within a week, emailed for a refund / replacements. Joanna seemed apologetic and offered a replacements. Now I am getting ignored by Joanna. Absolutely shocking. DO NOT BUY the goods are not the best quality and the service is awful

12. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Disappointing quality

I'm really disappointed to be writing this review. Over the last few years, I have ordered from NOTL multiple times and raved about them to my friends and family loads! The quality was amazing; the jewellery never rusted or broke. For the price, it was incredible value for money and they were my favourite jewellery brand. I even bought sets for presents for my friends.

However, the last order I placed just before Christmas changed my opinion. When I received my order, the bracelet broke within the first 3 days of wear. Initially, I assumed this was a faulty product and emailed asking for a replacement/repair. The owner was keen to send me one, however it was never received. I'm unsure if it was lost in the Christmas postage, so emailed to express my concerns. When I asked them to track the parcel they explained it was sent in a letter with a stamp, so they couldn't. They agreed to send another replacement through but again it never came. Since then my emails went un-replied and I honestly didn't have the time to continue hounding them for a response during my university exam season.

I understand postal issues are not a business's fault, however, I found the process extremely frustrating and struggled to communicate with the team throughout this. On multiple occasions, I was left for weeks without clear communication and had to email multiple times to get a response. To this day, this still hasn't been resolved with a replacement bracelet or a refund.

I'm disheartened to say I will not be ordering from NOTL again, due to the lack of communication and decrease in jewellery quality.

2. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely love my necklaces!

Absolutely love my necklaces!

They came quickly and were packaged beautifully, the quality is amazing and I have been wearing them daily since I got them 😍 will definitely be ordering from here again.

9. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I bought a 70£ mystery box - I wish I hadn't!

I bought a 70£ mystery box, which I guess was a bit of a gamble...it didn't really pay off. There were maybe one or two items in there worth wearing, but the rest was pretty awful and tacky looking. Think cheap as chips diamante.

Quality wise, it is nowhere near the quality I expected from the prices on their website. Cheap bubble chains, the gold plating already wearing off on certain items. I would not order from here again. I don't expect I can get a refund because the items were a 'mystery'...

16. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My go-to jewellery for YEARS <3

I’ve been shopping with Neck on the Line for years. I wear the first necklace I bought from them every day and it’s still just as beautiful as when I got it.
Great quality and beautiful designs. The gold plating lasts for AGES and leaves a great finish and sophistication to the jewellery.
Their pearl pieces and delicate necklaces are my favourite.
For more unique pieces - NOTL Studio is the place to check out.

10. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

SIMPLY PERFECT

I'm so in love with all the times I've bought from this site. The item's high quality and the dealer's reliability made me fall in love with them.

Thank you very much..

10. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

10/10 I'm someone who is constantly…

10/10 I'm someone who is constantly buying new, cheap hoops that only last a couple of months before they start turning my ears green. THESE ARE AMAZING!!! I rarely take these hoops out, I shower with them in and I've sat in a hot tub for hours with them in. Zero discoloration to the actual hoops and zero green painful ears. I won't bother with any other company now. Great product and great service.

10. april 2024
Anmeldelse skrevet uten oppfordring

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