I’ve spent so much money, but replaced all my old nail products with the most beautiful set and case from Navy. I’m not a professional I just do my own nails but I take a lot of pride in them so it’s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was first introduced to this company by a colleague and once I tried the cuticle and nail balm I was absolutely hooked. I have since had delivery of the hand cream and hand balm, both products are... Vis mer
Ordered a few items one pump bottle came damaged I wasn’t happy had to get in touch and get a replacement The delivery tracking was not accurate said my item had arrived when it hadn’t I’m still... Vis mer
The Navy exfoliating hand soap is truly chef's kiss! The pumice exfoliates leaving your hands soft and silky and the fragrance lingers. The signature scent is beloved by my husband too, so that's a... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Navy Professional | Seasonally-Led Beauty & Lifestyle
Kontaktopplysninger
Highfield Farm , DN104NB, Walkeringham , Storbritannia
- 01143035141
- hello@navyprofessional.com
- www.navyprofessional.com
4,3
Enestående
203 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The ultimate treat.
Over the last couple of months, I’ve placed a couple of orders with Navy. This has included the purchase of the nail serum, nail balm, lip balm, tools, nail polish set and green case. This is for me, so im not a nail tech business. Genuinely, the Navy products are exquisitely presented, and it really is a ritual, every time you use even just one item. The serum leaves my hands feeling really soft, the nail balm is just the best I’ve ever tried, the polish (nail eraser, grow and strength) has made an incredible difference to my nail health and strength, the lip balm, wow, so nourishing to my very dry lips, and the green case is just the perfect little carry all. I am so happy with everything and will keep topping up my little kit.
1. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for taking the time to share such a thoughtful review — it truly means the world to us. We love hearing how Navy has become part of your self-care ritual, especially knowing our products are being enjoyed outside of a professional setting too.
We’re so glad you’re seeing real improvements in your nail health and that the serum, balm and treatments are making such a difference. And hearing that the lip balm and green case have earned a place in your everyday kit makes us incredibly happy.
Thank you for choosing Navy and for supporting us — we can’t wait to be part of your routine for a long time to come.
Love the smell
Love the smell, it’s really nourishing. It’s help my psoriasis that I have on my hand
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for sharing this with us. We’re really pleased to hear you love the scent and find the formula so nourishing. Knowing it’s helped soothe your psoriasis on your hand truly means a lot to us.
Thank you for trusting Navy as part of your care routine — we’re so grateful for your support
Really love the hand and nail serum
Really love the hand and nail serum! Leaves my hands feeling soft without being greasy and smells fantastic! There was a delay in delivery but I ordered over Xmas and I understand that they close down for a few days. Also love that it is made in the UK.
24. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your lovely review. We’re so pleased to hear you’re loving the hand and nail serum — especially that it leaves your hands feeling soft without any greasiness (that’s exactly what we aim for!).
Thank you as well for your understanding around the Christmas delivery delay — we really appreciate your patience. And we’re proud to make our products here in the UK, so it means a lot that this stood out to you.
Thanks again for supporting Navy — it truly means the world to us
Lovely brand
Really love the hand & cuticle serum it’s made a massive difference already, would definitely recommend! But the time it took to be delivered put me off a little bit!
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order. We're sorry for the slight delay, at the time of your order our team had took a couple of extra days off to enjoy the festive period with their families. We appreciate your feedback and will take this onboard moving forward.
Beautiful products
I had lost all the cuticles on a few fingers as I suffer from severe eczema.
For me since using both the cuticle oil and balm my fingers and nails have looked so much better. And it smells amazing.
Items were shipped promptly, packaged securely and arrived quickly.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order x
Absolutely love this hand balm
Absolutely love this hand balm! It soaks into the skin beautifully without feeling greasy or heavy, leaving my hands instantly soft and deeply nourished. Even very dry skin feels smoother and more comfortable after just one use. The scent is wonderful — subtle, calming, and feels like a little luxury every time I apply it. A little goes a long way, and my hands stay moisturised for hours. I wouldn’t be witBout it
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with your order x
Absolutely delighted with my…
Absolutely delighted with my purchases..excellent quality and my daughter in laws loved the robes ⭐️
24. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re happy with the quality, and it means the world to us that your daughters-in-law loved their robes ⭐️
Gorgeous
Originally bought the cuticle balm loved it so much bought the hand cream and wax melts as they smell gorgeous. Love the products a touch a luxury.
29. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your wonderful review! We’re thrilled to hear how much you loved the cuticle balm and that you went on to try the hand cream and wax melts too. It means a lot to us that you see our products as a little touch of luxury that’s exactly what we aim for ✨
Love these products- highly reccomend
Love these products- have tried the cuticle balm, hand balm and base and would very much recommend. My nails were very damaged after a reaction to gels and these have helped them to recover. My nails now look strong and healthy. The balms both smell amazing too. Delivery is fast.
24. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for taking the time to leave such a detailed review. We’re so pleased to hear that the cuticle balm, hand balm, and base have helped your nails recover and regain their strength after damage, that really means a lot to us. We’re also glad you love the scent and that delivery was nice and quick. Thank you for your recommendation and support
I love everything about navy…
I love everything about navy professional, from their ethos, customer service to the very products themselves.
Thank you Navy for all of the lovely products I have purchased from you and the long lasting impact it has had on my skin and nails! Life long customer 💙
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for such a beautiful review. It truly means the world to us that you love not only the products, but also our ethos and customer service. Knowing the long-lasting impact our products have had on your skin and nails is incredibly rewarding, and we’re so grateful to have you as part of the Navy family. A lifelong customer is the highest compliment, thank you for your continued support
The best buffer ever!
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much! We’re thrilled to hear you love the buffer — your nails deserve the best! ✨
Fabulous!
The oil is the best I have ever used (I have tried a lot!) within one week of daily use my cuticles are hydrated and my nails look conditioned and well maintained using the Vitamin E and Biotin Base. I have asked for additional products for Christmas!
17. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Wow, thank you for such a glowing review! We’re thrilled to hear how well the oil, along with the Vitamin E and Biotin Base, has worked for your nails and cuticles. It’s wonderful to know it’s become part of your routine, and we’re so excited that our products are on your Christmas list too! ✨
Very Good Company
I’ve used the navy cuticle balm previously and from my experience as soon as I stop using it my nails become weaker and peel. It’s definitely the best I have tried. The smell is beautiful also. The other items I bought are for gifts so I cannot comment on them
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your review and for sharing your experience with our Cuticle Balm.
We’re really pleased to hear that you’ve found it so effective and that it’s become a staple in keeping your nails strong and healthy. It’s lovely to know you enjoy the scent too that’s always one of our favourite details.
We completely understand that you’re unable to comment on the other items as they’re gifts, and we truly appreciate you choosing Navy for them. We hope they’re received and enjoyed just as much.
Thank you again for your continued support it really does mean a great deal to our small team.
Warmest regards,
The Navy Team
Been searching for a good pair of…
Been searching for a good pair of cuticle scissors for ages (I'm very picky about them) and thanks to Navy, I've finally got the perfect ones! They truly are precise and gorgeous. Their cuticle balm is also incredible and smells heavenly!
I love taking care of my natural nails with beautiful products and tools, as well as supporting great businesses, and Navy ticks both of those boxes for me.
15. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your lovely review! We’re thrilled to hear that you’ve finally found your perfect pair of cuticle scissors with us, it means a lot, especially knowing how particular you are about quality. We’re also so happy you’re enjoying the cuticle balm (the scent is a favourite of ours too!).
It’s wonderful to hear that caring for your natural nails with beautiful tools and products brings you joy, and we’re incredibly grateful for your support.
Thank you for choosing Navy
I have purchased a ticket for the pop…
I have purchased a ticket for the pop up on December so this is not a review, per se l, but I am sure the pop up will be high quality and fun, the same as all the beautiful products.
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your lovely message! We’re delighted to hear you’ve secured your ticket for the December pop-up, we can’t wait to welcome you. We’re sure it will be just as high-quality, fun, and beautifully presented as the products you know and love.
Thank you for your support, and we look forward to seeing you there!
Excellent service very prompt and easy…
Excellent service very prompt and easy too . Product divine no problems at all .
1. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your review, it really means the world to our team 🌿
My cuticles are softer within days
My cuticles are softer within days . Very pleased
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your review, it really means the world to our team 🌿
Good product
Cannot review this properly as I haven't used it for long enough but like the feel of it on my nails
4. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your review, it really means the world to our team 🌿
Overpriced scam
Overpriced scam. I ordered 4 treatment polishes… apricot cuticle scrub, vitamin coat, apricot base & top coat.
Totally awful.
In the initial delivery the top coat bottle was half empty & totally dried up gunk. I emailed customer service & they sent out a replacement. But when using the treatments even after receiving the replacement, the polishes are just pointless to the point of being completely unusable. The exfoliating one doesn’t do anything, because the scrub particles don’t brush on. The vitamin coat & apricot base look fine when initially applied but both dry with an incredibly unnecessary rough finish. Then the top coat, even with a really thin layer dries so gunky that it rubs/peels/falls off in gunky chunks just an hour later. I expect Claire’s Accessories sell higher quality kiddie polishes than this stuff. Don’t waste your money.
13. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you for sharing your feedback — we’re genuinely sorry to hear that your experience wasn’t as expected. We’re also saddened to see you describe your experience as a “scam,” as that’s never what we want anyone to feel when shopping with us.
It’s worth noting that our treatment polishes are formulated a little differently to standard nail polishes — they contain active ingredients that can sometimes behave unusually if applied too thickly, or if nails have any residue from other products. However, what you’ve described sounds far from normal, so we’d really like to investigate this further for you.
Please could you email our customer care team at hello@navyprofessional.com with your order details. We’ll ensure this is looked into and that you’re properly supported.
Thank you again for taking the time to share your thoughts — we truly value your feedback and would love the opportunity to make this right.
Kind regards,
The Navy Team
Great Quality products.
Great Quality products.
Absolutely love my tools and the cuticle oil balm and pen, these smell incredible. The tools I have already purchased are great quality and I look forward to purchasing more when needed.
24. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Navy Professional
Thank you so much for your lovely review — we’re so pleased to hear you’re enjoying your tools and cuticle care products! It’s wonderful to know you’re happy with the quality and the scents too. We really appreciate your support and look forward to helping you build your Navy collection when you’re ready for more.
Kind regards,
The Navy Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.