Notified me when the Turkey came back in stock which was helpful. Delivered very quickly top layer slightly thawed though so may need extra insulation. More single protein choices would be helpful…suc... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely love this company. Branding on point. Customer service any questions answered with an hour or so via email. Quick delivery. I don't mind paying more for high well fair grass fed animals. It... Vis mer
Selskapet har svart
Absolutely brilliant company! They use the best ingredients and their delivery times are always fast. Abbie in Customer Services always responds to me in a timely manner and is exceptionally helpful w... Vis mer
Selskapet har svart
Very pleased with the quality of the product and speed of delivery after order. However have become very frustrated with packaging. Used to be able to easily lift one corner to remove internal packagi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Exceptional raw food. Dogs are designed to eat fresh, natural, raw food. No nasty processed stuff or unnecessary filler ingredients. We’re a fresh, modern and incredibly passionate group of humans inspired by our own dogs to create the best raw food we could possibly put in their bellies. Made with no compromises, just high welfare meat from british farms, packed in completely compostable packaging with a huge dollop of love. ✔ Exquisite recipes, high welfare meat from British Farms ✔ Plastic-free, beautiful compostable packaging ✔ Certified B-Corp, multi-award winning trailblazers ✔ Vet approved. Complete & veg free recipes available ✔ Next day delivery nationwide, subscribe or order once ✔ One tree planted for every subscription
Why Naturaw?
Skrevet av virksomheten
- Exceptional raw dog food, with a conscience
- We’re incredibly passionate about ethically sourcing the best quality human grade ingredients for our raw food. We make it in our state of the art kitchen in Yorkshire using our own self-generated solar power, and pack it in plastic free, fully compostable, sustainable & beautiful packaging. Did we mention we are the first raw food manufacturer in the whole world to be a certified B-Corp?
- The highest rated dog food in the UK
- Our exquisite Forage complete range is rated 97% on leading independent review and nutrition advice site All About Dog Food. Out of 1600+ foods there are none higher.
- High welfare ingredients
- We use a high proportion of Free Range & Organic meat, nothing is battery farmed and we only use pre-stunned animals. We take animal welfare seriously (our human founders are actually vegetarian!) and believe if we are going to feed our carnivorous companions an appropriate diet we should do so with as much care and respect as possible to the meat within it.
- Plastic-free packaging
- No more piles of plastic tubs. We only use ground breaking home compostable and sustainable packaging. Our trays are made from wood fibres in Europe (not sugarcane shipped around the world) and the non-stick coating on them is a propietry blend of completely compostable bio film. Our cardboard sleeves are printed in vegetable based inks and are carbon offset.
- Purpose led
- The food itself sets us apart but there’s more to it than just that. We are founded and staffed by people who actually care about dogs, it’s not just a business to us (we started making our own food solely for our own dogs) and we also make all our own food in our solar powered Yorkshire kitchen, we don’t just stick a label on someone else's.
Kontaktopplysninger
517-521 Avenue E East, Thorp Arch Estate, LS23 7EG, Wetherby, Storbritannia
- woof@naturaw.co.uk
- www.naturaw.co.uk
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Delivered by DPD so the raw meat is not refrigerated!
This company was suggested to us, but as we are in the catering business,
I was a little reluctant that it’s delivered by DPD ( not refrigerated) concerns me a lot, and reading on their website that if there is a problem with delivery you’d need to contact DPD. If the order doesn’t arrive and you’re waiting on food what happens??? You’re then without your supply.
Their customer service is via a chat online.
I’m very dubious to transfer to this company!
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naturaw
Hi there,
As a company dedicated to producing high-quality food and delivering excellent customer service, we’re naturally disappointed to receive a 2-star review from someone who has not yet placed an order or experienced our products firsthand.
We’d really encourage you to speak directly with our Customer Care team rather than relying on online chat discussions, as they’ll be able to answer any questions and hopefully put your mind at ease. You can contact them anytime at woof@naturaw.co.uk.
We’re proud to have over 1,000 5-star reviews from our customers, along with a highly rated score on All About Dog Food, which reflects the quality of both our products and service.
If there were ever any delivery concerns, our Customer Care team would be on hand to help resolve them quickly. Alternatively, if home delivery isn’t suitable for you, our products are stocked in over 200 stores nationwide, and you can find your nearest retailer using our store locator map here - https://www.naturaw.co.uk/pages/find-a-stockist
As you have not yet placed an order or experienced our products directly, we would respectfully request that you consider removing your review until you have had the opportunity to try Naturaw for yourself. As we are sure you can relate, this kind of review can be damaging to a small company such as ourselves.
Amazing dog food as always
Amazing dog food as always.
My dog loves your food. Easy ordering, easy delivery!
24. oktober 2025
Svar fra Naturaw
Thank you for your 5* review!
We're thrilled to hear your dog loves the food and that you've found both the ordering process and delivery easy and hassle-free.
great service good delivery food…
great service good delivery food packaged brilliantly and dogs enjoyed it!!
11. mai 2026
Svar fra Naturaw
We're delighted to hear you're happy with the service, delivery, and packaging—and even happier that your dogs enjoyed the food. Thanks for your support!
Svar fra Naturaw
Thank you for your great review! We're so pleased to hear you're happy with our service and that your dogs love the food!
I cannot get to cancel when we do not…
I cannot get to cancel when we do not need the food at a specific time !!!
11. mai 2026
Svar fra Naturaw
We’re sorry to hear about your frustration with your subscription. Customers are able to manage and cancel subscriptions directly through their customer account, we also send an email at the time of subscription setup confirming the subscription details and how it can be managed.
As soon as we received your request, your subscription was cancelled for you.
If there’s anything further we can help with, please feel free to contact our support team directly on woof@naturaw.co.uk
Great food for fussy eater
My 7 year old Labradoodle has been on Naturaw for around 3 years and eats it well (he is a very fussy eater). He has never had an upset stomach, breath never smells and likes all the recipes.
The website is easy to use and the subscription easy to change if the delivery dates don't work etc.
A big bonus for their sustainability efforts with packaging.
A little disappointed though that in 3 years I have never even received a complimentary pack of treats as an appreciation of loyalty.
(Update: For clarity I have had a subscription for around 3 years. It has been cancelled and renewed a couple of times due to your old system where it was difficult to change number of boxes etc without setting it up again).
9. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naturaw
We're happy your Labradoodle enjoys our recipes and that our website and subscription service work well for you.
We appreciate your feedback regarding loyalty rewards - having taken a look at your subscription, your next order is your 8th renewal order since this started on 3rd November 2025, a free packet of treats is due to be included 🐾 - https://www.naturaw.co.uk/pages/subscriptions
Thank you for your valuable input and for recognizing our sustainability efforts!
Very poor subscription service
Product itself is good but their subscription model is woeful. We've had to chase for every order and on the most recent chase they told us that the subscription date is actually the payment date and not the delivery date. Never heard of that before and clearly they don't understand the importance of having confidence you will have food for your dog, will be switching to to ProDog who are Platinum Trusted by feefo.
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naturaw
Thank you for your feedback. We’re really pleased to hear you’re happy with the product itself, though we’re sorry the subscription experience has not met your expectations.
We completely understand how important reliability is when it comes to feeding your dog, and we appreciate your frustration.
Our subscription renewal date refers to when payment is taken and the order is generated, with dispatch and delivery then following in line with our delivery schedule.
I can see from recent communication with our team that they’ve been able to provide further clarification regarding your orders and delivery timings whenever needed.
We also appreciate your comments regarding the clarity of the information on our website, and we’ll take this feedback on board.
Our dogs are thriving on this food
Our dogs are thriving on this food. Excellent product and prompt delivery. Helpful team. Eco friendly . Recycling of all packaging possible.
28. april 2026
Svar fra Naturaw
Thank you for your support and your lovely review — we’re so happy your dog is enjoying the food and that you value our recyclable packaging too!
We have tried a few different raw good…
We have tried a few different raw good companies for our dogs. They never really took to them but once we started with Naturaw the difference, our dogs never leave anything in their bowls, the food is not full of chunks of bone or not
sloppy either. A wide variety is available too. Delivery is prompt and always on time. I would never use another company for raw food ever again. I'm sticking with Naturaw as happy dogs make a happy owner.
27. april 2026
Svar fra Naturaw
Thank you so much for your fantastic review! We’re delighted to hear that your dogs are loving Naturaw!
We’re also really pleased that our reliable delivery service and recyclable packaging have helped make your experience even better.
Thank you for putting your trust in Naturaw — happy dogs really do make happy owners, and we’re so happy to be part of your raw feeding journey!
My Cavapoo loves it
My Cavapoo is just 12 months old. Since having him from a puppy I have struggled to find a food he likes. Even ordering off line food advertised on the tv. He will eat it at one meal and then avoid it. Others have suggested leave it and he will eat when hes hungry. He never does. A friend gives her dog raw and suggested we try it. I did my research and it was AI that suggested the best for our Cavapoo was Naturaw. So I decided to give it a go. We are on day 4. Hes off all the kibble and wet food and now just on raw. He absolutely loves it. He cries when I am putting it in his bowl, eats it in seconds and chases the empty bowl around the floor. What a difference. I have only given him the beef and chicken but he's now looking forward to meal times. His stools are tiny. Cant believe I never tried it before.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naturaw
Thank you so much for sharing your experience! It’s amazing to hear what a difference Naturaw has made for your Cavapoo already.
It’s fantastic to hear he’s transitioned so well onto raw and that you’re already noticing the benefits. We can’t wait for him to try even more flavours.
Thank you again for trusting us with his meals — we’re so pleased to have you both as part of the Naturaw family!
Top quality food and company in all…
Top quality food and company in all respects. Sustainable, ethical, highest quality food.
10. november 2025
Svar fra Naturaw
We’re so pleased that our commitment to sustainable, ethical, and high-quality food resonates with you. It means a lot to have you and your dog with us.
Still very happy, 5 years in!
We have been feeding this food to our French Bulldog since she was a puppy, after our reading suggested it would help protect her in relation to some of the health issues that frenchies can suffer from. Now 5 years later and she’s healthy and happy and still enjoying the food. The quality and variety is fantastic, and being able to order delivery ahead of the scheduled deliveries when we’re running low has been super easy. The packaging is fantastic - no plastic, and everything arrives with no issues. Very happy, and no plans to switch!
22. april 2026
Svar fra Naturaw
Thank you so much for your continued support and this wonderful 5★ review! It truly means a lot to have you and your dog with us for so long—we’re so pleased they’re still loving every meal!
Svar fra Naturaw
We're so happy to hear that your dog loves our recipes and that you appreciate our service. Thanks for your positive feedback!
Good food our dog loves it.
Good food our dog loves it.
easy to deal with and orders sent very quickly
have a monthly order
16. april 2026
Svar fra Naturaw
Thank you for the great review! We’re really glad everything arrives smoothly and that your dog is enjoying their Naturaw meals!
Always on time and perfectly packed and…
Always on time and perfectly packed and alfie loces it.
8. april 2026
Svar fra Naturaw
Thank you for the 5★ review! We take great pride in the quality of our products, so it’s wonderful to hear Alfie is loving Naturaw!
Rescue Houndies love it!
My rescue Houndies all love, love, love Naturaw! It’s simply the best and healthiest food on the market. All the rescue / foster / visitor mutts really enjoy the variety and taste of Naturaw - and I love the packaging and ease of managing their raw meals… ⭐️⭐️⭐️⭐️⭐️
26. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Naturaw
Thank you for the amazing review! We’re over the moon to hear your pups are thriving on our raw food. Nothing makes us happier!
We have been buying the food for over a…
We have been buying the food for over a year now. Our dog is so healthy and always a great experience shopping with Naturaw…. The dog eats better than us 😂
16. mars 2026
Svar fra Naturaw
We really appreciate your fantastic review! It’s wonderful to hear you’ve noticed such positive changes in your dog’s health.
That’s exactly why we do what we do—thank you for trusting us!
Your dog will love you
Great food, loads of options, excellent delivery packaging, subscriptions with real benefits and a lovely group of people to deal with .... absolutely the best!
8. april 2026
Svar fra Naturaw
Thank you for the fantastic review! We’re delighted you’re making the most of the subscription benefits—great value and hassle-free feeding for you, and nutritious meals for your pup!
Happy dog
My GS used to have stomach issues till we switched to Naturaw. She loves the food and is now really healthy. Great service too.
23. mars 2026
Svar fra Naturaw
This means so much—thank you! Knowing your dog is feeling healthier and happier is the best feedback we could ask for.
Fantastic product range
Fantastic product range. My dogs and my customers dog absolutely love this for the quality is outstanding.
7. april 2026
Svar fra Naturaw
We're happy to hear that your dogs and your customers' dogs are all loving Naturaw!
Proud to support so many wonderful dog owners and their pups! 🐾
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