Naturaw Anmeldelser 

1 113
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Notified me when the Turkey came back in stock which was helpful. Delivered very quickly top layer slightly thawed though so may need extra insulation. More single protein choices would be helpful…suc... Vis mer

Vurdert til 5 av 5 stjerner

Absolutely love this company. Branding on point. Customer service any questions answered with an hour or so via email. Quick delivery. I don't mind paying more for high well fair grass fed animals. It... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Absolutely brilliant company! They use the best ingredients and their delivery times are always fast. Abbie in Customer Services always responds to me in a timely manner and is exceptionally helpful w... Vis mer

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Vurdert til 4 av 5 stjerner

Very pleased with the quality of the product and speed of delivery after order. However have become very frustrated with packaging. Used to be able to easily lift one corner to remove internal packagi... Vis mer

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Informasjon om virksomheten

  1. Dyrebutikk

Skrevet av virksomheten

Exceptional raw food. Dogs are designed to eat fresh, natural, raw food. No nasty processed stuff or unnecessary filler ingredients. We’re a fresh, modern and incredibly passionate group of humans inspired by our own dogs to create the best raw food we could possibly put in their bellies. Made with no compromises, just high welfare meat from british farms, packed in completely compostable packaging with a huge dollop of love. ✔ Exquisite recipes, high welfare meat from British Farms ✔ Plastic-free, beautiful compostable packaging ✔ Certified B-Corp, multi-award winning trailblazers ✔ Vet approved. Complete & veg free recipes available ✔ Next day delivery nationwide, subscribe or order once ✔ One tree planted for every subscription

Why Naturaw?

Skrevet av virksomheten

Exceptional raw dog food, with a conscience
We’re incredibly passionate about ethically sourcing the best quality human grade ingredients for our raw food. We make it in our state of the art kitchen in Yorkshire using our own self-generated solar power, and pack it in plastic free, fully compostable, sustainable & beautiful packaging. Did we mention we are the first raw food manufacturer in the whole world to be a certified B-Corp?
The highest rated dog food in the UK
Our exquisite Forage complete range is rated 97% on leading independent review and nutrition advice site All About Dog Food. Out of 1600+ foods there are none higher.
High welfare ingredients
We use a high proportion of Free Range & Organic meat, nothing is battery farmed and we only use pre-stunned animals. We take animal welfare seriously (our human founders are actually vegetarian!) and believe if we are going to feed our carnivorous companions an appropriate diet we should do so with as much care and respect as possible to the meat within it.
Plastic-free packaging
No more piles of plastic tubs. We only use ground breaking home compostable and sustainable packaging. Our trays are made from wood fibres in Europe (not sugarcane shipped around the world) and the non-stick coating on them is a propietry blend of completely compostable bio film. Our cardboard sleeves are printed in vegetable based inks and are carbon offset.
Purpose led
The food itself sets us apart but there’s more to it than just that. We are founded and staffed by people who actually care about dogs, it’s not just a business to us (we started making our own food solely for our own dogs) and we also make all our own food in our solar powered Yorkshire kitchen, we don’t just stick a label on someone else's.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

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4,7

Alle anmeldelser

(1 113)

245 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

I am so glad I have found naturaw

I am so glad I have found naturaw, our dog loves their food, and he has a sensitive stomach so we have to be careful, as he has not reacted well to other brands. I really like the loyalty program, it's a really nice touch, and nice to know soon our little man will be getting free treats with every order. I also really like how quickly the delivery comes, as sometimes I can be a bit disorganised and think I have more food in the freezer than I do.
On the customer service side, I had to contact the team at the weekend as I was not going to be around on the delivery day and had a bit of a panic. They came back to me first thing on Monday and had changed the date for me, which I really did appreciate.
The only bit of feedback I would give is I find the subscription side of the website a bit confusing, I'm not sure how to completely delete items from my subscription, but maybe that is me, and I am missing something.
Overall very happy and will continue to be a customer for the foreseeable.

4. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Naturaw

We’re so pleased to hear you’ve found Naturaw and that your dog is enjoying his food! 🐾 It’s also fantastic to know our loyalty rewards, speedy delivery and customer service have been helpful.

We really appreciate your feedback on the subscription side of the website too - if you need any assistance please don't hesitate to get in touch with our team on woof@naturaw.co.uk and they will be more than happy to help!

Vurdert til 5 av 5 stjerner

My dogs love this food and I have been…

My dogs love this food and I have been feeding them it for many years now, have tried others but always come back to Naturaw. Wonderful food,and love the company and it's ethics.

27. juli 2026
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Svar fra Naturaw

Thank you so much for your continued support! 🐾 It means a lot to hear that your dogs have been enjoying Naturaw for so many years and that you love our food, values and ethics. Thanks for always coming back to us!

Vurdert til 3 av 5 stjerner

Naturaw delivery

Their customer service and delivery serbice is fairly good, the meat it's okay if your dog doesn't have allergies or things like that, and if you don't want organic grass fed meat. They've discontinued a few recipes over the last few months, and most of them were free range. But it's probably one of the best brand i tried, the meat doesn't stink like many other brands out there, and my dogs liked it. If your dog has allergies, stay away from it.

22. juli 2026
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Svar fra Naturaw

Thank you for taking the time to leave your review. We were surprised to see a 3-star rating and would appreciate it if you could clarify what led to your score.

We can see you are a long standing customer that has been ordering weekly for over 12 months, you've mentioned that we're probably the best brand you've tried, that your dog enjoys our food, and that you appreciate the fact that our mince isn't overly aromatic. Given your positive comments, we'd love to understand what we could have done better.

We take great pride in our ethical standards and commitment to animal welfare. All of our ingredients are sourced from free-range and grass-fed animals as a minimum, and we currently offer 32 different recipes to suit a wide variety of dogs requirements, including those with food sensitivities and intolerances.

For this reason, we feel it's a little unfair to suggest that customers with dogs who have allergies should avoid our brand. Our extensive range is specifically designed to provide suitable options for dogs with a variety of dietary needs. If you've had difficulty finding the right recipe for your own dog, we'd be delighted to help. Our Customer Care team is always happy to offer personalised guidance and recommend the most suitable products.

In terms of our range, we've only recently discontinued two recipes: All Chicken and Lamb & Duck. The good news is that All Chicken will be returning soon. All Turkey has not been discontinued, we're currently sourcing the high-quality free-range ingredients needed for the recipe, and we look forward to making it available again as soon as possible.

Vurdert til 5 av 5 stjerner

My fussy dog is their biggest fan!

Decided to try my fussy dog on a raw diet as she was struggling with allergies on her previous subscription (non raw) . She was pretty unimpressed with a couple of other brands, so we tried Natureraw and OMG, she inhales this food. For the first time in 6 years, she cleans her bowl every feed. Service was super fast and variety of flavours was also good. And yes, her allergies are no longer an issue after 3 weeks

22. juli 2026
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Svar fra Naturaw

Oh wow! We love hearing this! 🐾💚 It’s fantastic to know your fussy girl is finally clearing her bowl and enjoying her meals. We’re also so pleased to hear you’ve seen an improvement with her allergies. Thanks so much for giving Naturaw a try and for your lovely feedback!

Vurdert til 5 av 5 stjerner

★★★★★ Fantastic raw food, my dog loves it

I've been feeding Naturaw to my Australian Cattle Dog for a while now and couldn't be happier. His coat is noticeably glossier, his energy levels are great, and he's always excited at mealtimes — which says a lot for a fairly food-motivated breed! The quality of the ingredients is obvious, and it's clear a lot of care goes into sourcing and preparing it properly.

It's reassuring as an owner to know exactly what's going into my dog's diet rather than relying on heavily processed alternatives. Delivery and packaging have always been reliable too. Highly recommend Naturaw to anyone considering raw feeding.

16. juli 2026
Vurdert til 4 av 5 stjerner

Great but please widen complete range

Youre reliable, website is flexible with ability to control orders and subscriptions, food seems to be good quality and well sourced and I really appreciate the transparency on ingredients.
A plea - my dog doesnt do so well with poultry and especially chicken. There are very few complete options that dont have poultry in - forage venison is the only one, and then there are forage beef and real simple duck that dont contain chicken but are still poultry. I so wish you could add more that dont have chicken/turkey in. Id pay a bit extra...

6. juli 2026
Vurdert til 5 av 5 stjerner

New customer to raw feeding

New customer to raw feeding, and so far impressed with the variety and quality of the Forage range. My 14 year-old German Shepherd/Collie cross relishes every meal. Satisfying to purchase from such an ethical company. Service and delivery excellent.

2. juli 2026
Vurdert til 5 av 5 stjerner

I made the switch to Naturaw from other…

I made the switch to Naturaw from other leading raw dog foods. I was fed up with sloppy, blood drenched meal when defrosted for my hounds. Naturaw is different and the experience online is just great. The hounds love it and it's really convenient with next day delivery.

10. juli 2026
Vurdert til 5 av 5 stjerner

Feed the Best-just forget the rest !

Never, ever fed Raw before-but a very special English Setter puppy was fed on this from his breeder, so I continued along the same lines. Although perhaps a little more expensive than most, it is so well worth it, and never any waste. Little Tetley, now at 12 months has received his Junior Warrant from the Royal Kennel Club, passed his RKC Good Citizens Bronze Award and hip scored at an excellent 5:4. He is an excellent coat and condition and I put this all down to his Naturaw diet.

7. juli 2026
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Svar fra Naturaw

We're so happy to hear about Tetley's incredible achievements and excellent health! It's truly wonderful to know that his Naturaw diet has contributed to his success and well-being.

We appreciate you sharing his story and your positive experience!

Vurdert til 4 av 5 stjerner

Hi the food is great and our dogs love but …

Hi the food is great and our dogs love it .
Unfortunately we now have cancelled the subscription due to bad management of transporting frozen food in the heatwave.
I didn’t know that I had to take photos of the food before I refused delivery therefore I can’t get a replacement order or refund .

7. juli 2026
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Svar fra Naturaw

Thank you for your feedback. We're sorry to hear that you've decided to cancel your subscription.

I’ve just located your message on our AI chatbot, which advised you to contact our team directly at woof@naturaw.co.uk regarding this delivery. However, it doesn't appear that we received a follow-up from you. Had you contacted us, we're confident our team would have been able to assist.

Vurdert til 5 av 5 stjerner

What a great company

What a great company
Brilliant delivery service. My dog loves the variety of food. She is healthier, settled and with great energy.

6. juli 2026
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Svar fra Naturaw

Thank you for taking the time to share your experience! We're thrilled to hear you've noticed such positive changes in your dog's health and wellbeing.

Providing nutritious, high-quality raw food is at the heart of what we do, and it's incredibly rewarding to know it's making a difference. Thank you for choosing Naturaw!

Vurdert til 5 av 5 stjerner

love naturaw

love naturaw, top quality stuff and their customer service is 10/10. we used to live in a flat and the delivery would sometimes be left outside and because of how long it had been kept out, even though they said that the food was probably fine because of the packaging, because i didn't feel confident they sent us new food anyway which i super appreciate because i know it's not cheap but i also didn't want to risk diarrhoea lmao. at the beginning i also used to call them about some questions with the food and our dog and they were great and helpful. they put their customers first for sure.

26. mai 2026
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Svar fra Naturaw

We are incredibly happy to hear about your positive experiences with our products and customer service!

It's wonderful to know that our team was able to assist you with your delivery concerns and answer your questions about your dog's food. We truly appreciate you recognizing our commitment to putting our customers first. Thank you for your kind words and continued support!

Vurdert til 5 av 5 stjerner

I've ordered from this company a few…

I've ordered from this company a few times now. It's great they do the recyclable packaging but unfortunately for me I won't be able to reseal the tub after opening. This is one downside. I wish they had more single proteins instead of a few mixed together. I prefer single meat as I mix it myself for my dogs. Other than that great company with high quality meat and very transparent.

17. juni 2026
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Svar fra Naturaw

Thank you for your feedback - We're truly happy to hear you appreciate our high-quality meat, transparency and recyclable packaging. We are always looking for ways to improve our products and packaging. Your feedback is valuable to us.

Vurdert til 5 av 5 stjerner

Brilliant!

Have tried a few raw food companies, but hate all the plastic packaging. Discovered Naturaw and was really impressed with company's ethos. Using local produce, compostable/recyclable packaging, combining meat with botanicals and good vegetables. Our collie is loving the forage meals.

3. juli 2026
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Svar fra Naturaw

We're so glad you discovered Naturaw and appreciate your kind words about our commitment to local produce and sustainable packaging.

It's wonderful to hear your Collie is enjoying our forage meals! 🐾

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