The Natural Rug Store Anmeldelser 

Easy to use design system. Delivered on time. High quality product. Delighted customer

Couldn't be more pleased with my rugs ,I have bought all my rugs over the last 15 yrs with this company and will go on doing so ,the rug when delivered is so well packed it just feels special when you recieve it .

I was preparing to move house and wanted a kitchen runner, I had a floor tile sample so went onto NRS ,used their put your own rug design together sent for sample of colour,matched perfectly,ordered my rug,not long to wait,it was absolutely spot on ,I love it,very well made,in fact perfect.🤗

Excellent service and advice from Leon from start to finish. Quality bespoke rug, exactly as we wanted.
Would recommend this Company if you are looking for a made to measure solution for your rug!!

From ordering samples, being advised of a lead time through to delivery - our experience was faultless. Thank you! We love our rug!

Order process was simple.
Order progress update was good.
The rug is sturdy and easy to clean, exactly what we need in the boot room.

A beautifully made rug, arrived well packaged and just as I had hoped from the samples supplied. Looks great in situ!

Great good quality rugs, good customer service would buy again

Lovely mat, very well made, looks great.

Leon was really helpful and answered my emails and questions quickly. As far as the rug is concerned I love it and wouldn’t hesitate to order again.

Leon dealt with an issue with our rug quickly and efficiently. Customer service was excellent.

Lovely rugs, I hunted high and low and the natural rug company had the most options in terms of range of materials, colours of boarders, width of borders etc.
I had two very large rugs made, they took a while to make but I am very happy with them.

Great to be able to tailor the size and colours to exactly what you need . Efficient & great quality . Will use again.

FOLLOWING THE REVIEW, RUG COUTURE GOT IN TOUCH WITH ME AND OFFERED TO REPLACE THE RUG; THEY MADE A REPLACEMENT, DELIVERED IT AND COLLECTED THE FAULTY ONE. A SATISFACTORY OUTCOME IN THE END.
Disappointing quality for such an expensive rug and poor customer service resulted in us being stuck with a rug I cannot use on our wooden floor. The latex backing on the rug has several holes where it has frayed and the rug shows through. It had been our intention to move the rug on to our new oak flooring in May but I am reluctant to do this in case it damages the wood. I was told we could have a free remake following discussion with the manager and despite me requesting that the damaged rug be collected we have heard nothing further from the Natural Rug Store.

Great rug, good price

Very pleased with my purchases.
I have ordered three made to measure rugs from this company
and they are all of good quality,
well packaged and arrived on time.
Would recommend.

If you are in a hurry, please look elsewhere. When we ordered I called to confirm the delivery time and was told 3 weeks. It is now 5 weeks and we have heard nothing. When I called, I was ask do you want me to chase. Now I am being told "should" be completed the end of next week and hopefully delivered the week after. 7 weeks+ for a door mat !

The rug arrived on time and exactly what I needed for a conservatory. Natural coir, extremely hard wearing and no deterioration from the sun light. Our last rug slowly fell to pieces over time.
Beautifully edged to finish off the look.