MyPersonalisedCase Anmeldelser 

348
TrustScore 3 av 5

3,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

No way of being sure your phone case will look good. No contact details. The email image of your phone case says Customer Services are here to help, with a Netherlands address but no online chat or em... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I have bought three cases from this company in the past and been very satisfied with the product. However they recently wasted several hours of my time disputing what seemed a fraudulent charge... Vis mer

Vurdert til 5 av 5 stjerner

Ordered a case for Zflip 7. Its a very difficult type of case to buy, most custom case makers dont make it. Product was made to a high quality and good standard. Having read some of the reviews... Vis mer

Vurdert til 1 av 5 stjerner

I ordered an I phone wallet for iPhone 14 Pro Max and was sent different. When I contacted you you offered replacement and all I would pay was shipping. You sent me voucher number which I filled in wh... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med tilbehør til mobiltelefoner

Skrevet av virksomheten

✓ Fast Delivery ✓ Large case selection ✓ Many brands ✓ Quick and easy.


Kontaktopplysninger

3,1

Middels

TrustScore 3 av 5

348 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 94 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,1

Alle anmeldelser

(348)

50 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

they sent wrong size

Ordered my case, but the wrong size arrived, I tried to email them but they have not responded at all, so £35 down the drain, very poor aftercare service.

26. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra MyPersonalisedCase

We’re truly sorry to hear about your experience and the difficulty in reaching our customer service. That’s certainly not the level of service we aim to provide.

Please reach out to us again at https://www.mypersonalisedcase.co.uk/help/contactforms , and we’ll make sure your concern is addressed promptly.

Vurdert til 1 av 5 stjerner

Lowest Quality Product And Service

Lowest quality case. The tempered back glass was not the right size at first, and when I applied it to the main areas, it fell off and wasn’t sticky. The tempered glass for the camera also fell off when I was trying to take a picture—even after giving it one hour to stick properly. I waited for two weeks and spent almost £40. All the money was wasted. There is no guarantee or way to get a refund. My iPhone was new, and thankfully I had a nearby shop to put all the necessary things on. Poor service, low-quality product, and no support service. Will never recommend!!!! 👎🏼

20. mai 2025
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Svar fra MyPersonalisedCase

We're very sorry to hear about your experience, Muhib. We’d like to make this right—please contact us so we can offer a solution, including sending a replacement free of charge. You can reach us at www.MyPersonalisedCase.co.uk/help/contactforms.

Vurdert til 5 av 5 stjerner

Cases for a wide range of phone models

Wide range of phone models to choose from - this was the only site I could find which had the option for the phone my wife has. The case is very good quality and we were very pleased with the case when it arrived.

16. mai 2025
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Svar fra MyPersonalisedCase

Thank you so much for your wonderful review!
We're really glad to hear that you found the right case for your wife's phone and that you're happy with the quality.

Vurdert til 5 av 5 stjerner

Excellent print quality

I found the designing process a little clunky but the result was fabulous. Really impressed with the quality of the print

1. mai 2025
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Svar fra MyPersonalisedCase

Thanks so much for your kind words, Dan! We're happy to hear the print quality impressed you — we hope you’ll enjoy your case for a long time to come!

Vurdert til 1 av 5 stjerner

#20573403 Order number

#20573403 Order number, V Riley. My order was apparently shipped on 4th May but it hasn't arrived yet and I've just gone on Trust Pilot because I had a niggle there would be a problem and I've read all the reviews about not receiving items. I guess I'm another one of the those people and there will be many more bad reviews to come.

10. mai 2025
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Svar fra MyPersonalisedCase

Hi Vanessa, we’re very sorry to hear your order hasn’t arrived yet. Please get in touch with us via www.MyPersonalisedCase.co.uk/help/contactforms so we can look into this and offer you a proper solution — we always send a free replacement if needed.

Vurdert til 1 av 5 stjerner

Terrible service

Terrible service.
No direct contact email or phone number.
Constant and repeated delays to my order resulting in missed delivery deadlines for a client. No way to obtain a refund. Unacceptable.

Your response is pointless - the contact forms do not allow for specific questions and generic / generated emails only in response.

Phone number?!

Again - another delay - the contact forms are auto generated responses... Please cancel my order with immediate effect

29. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra MyPersonalisedCase

Hi Jack, we're truly sorry for the delays and the frustration this has caused. We understand how important timely delivery is, especially for a client order. Please know that we always offer a free replacement in case of delivery issues. If you still need help, you can reach us through our contact form: https://www.MyPersonalisedCase.co.uk/help/contactforms.

Vurdert til 3 av 5 stjerner

Order not recieved - now recieved

Hi, my order number is 41484793. My case has not arrived. Your email address does not accept emails. Your web site does not display the contact form. Please can you consider this message as my request for a replacement to be sent. I cannot get in touch with you through any other means. Kind regards. >>> update. Retried the form, worked after 3 tries. Item arrived in good condition. Not sure if the trustpilot review sorted the issue, if the post was delayed, or if putting the form in caused the issue to be resolved. I only filled the form i. One day before it then arrived.

20. april 2025
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Svar fra MyPersonalisedCase

Hi Jay, we're sorry for the confusion and the inconvenience caused. We're glad to hear the item eventually arrived in good condition! If you have any further questions or need assistance, feel free to reach out via www.MyPersonalisedCase.co.uk/help/contactforms. Thanks again for your patience.

Vurdert til 1 av 5 stjerner

Ordered 2 phone cases

Ordered 2 phone cases, were told a date they would be arriving and still 2 weeks later haven’t received any phone cases. No contact information online only to fill out a form at which they don’t even get back to you! Either want my 2 cases or a refund!

8. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The print is great quality

The print is great quality, good sturdy case for my iPhone16, excellent price and good delivery time

17. april 2025
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Svar fra MyPersonalisedCase

Thanks so much for the great review, Laurence! We're happy to hear you're satisfied with the quality and service — enjoy your new case!

Vurdert til 1 av 5 stjerner

Scam

Scam , i order i didn't receive nothing, someone block thisite please

8. april 2025
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Svar fra MyPersonalisedCase

Hi Florin, we’re very sorry to hear that you haven’t received your order. We always offer a free replacement in these situations, so please contact us via https://www.MyPersonalisedCase.co.uk/help/contactforms so we can resolve this for you.

Vurdert til 1 av 5 stjerner

Avoid avoid avoid this company ordered…

Avoid avoid avoid this company ordered a phone case and paid extra for quicker delivery as it was for a birthday present. Birthday come and gone and no case for my son’s new phone. No way to contact unless it’s through a form, excuses are sorry for delayed delivery, seem to use the same tactic with everyone it seems!

27. mars 2025
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Svar fra MyPersonalisedCase

Hi Tammy, we're really sorry to hear your order didn’t arrive in time for your son’s birthday. We always offer a free replacement when an order is delayed or missing—please contact us so we can help you: www.MyPersonalisedCase.co.uk/help/contactforms.

Vurdert til 5 av 5 stjerner

I love my phone case and It looks…

I love my phone case and It looks amazing and It fit perfectly in my phone

22. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra MyPersonalisedCase

Thank you for your positive feedback, Katy! 😊 We're delighted that you're happy with the case. Enjoy your new phone case!

Vurdert til 1 av 5 stjerner

Really poor

Really poor. Pseudo apologetic emails ‘Your order has been delayed’. Very very disappointed lady who has in the two weeks I ordered the item, died.DO NOT USE THIS COMPANY. I want my money back plus postage and compensation. Companies like this should NOT be allowed to trade.

18. mars 2025
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Svar fra MyPersonalisedCase

We are very sorry to hear about your experience, Nicholas. Our sincere apologies for the delay and the inconvenience caused. Please contact us through our contact form so we can assist you further: www.MyPersonalisedCase.co.uk/help/contactforms.

Vurdert til 1 av 5 stjerner

I’ve been waiting a month for my phone…

I’ve been waiting a month for my phone case, keep getting automatic emails saying there’s been a delay. No way to contact them, no contact details on website. Scammers

I have already submitted a contact form and got an automated reply, so telling people to submit a form doesn’t get any answers

18. mars 2025
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Svar fra MyPersonalisedCase

We are very sorry to hear about your experience. Our sincere apologies for the delay and the inconvenience caused. Please contact us through our contact form so we can assist you further: www.MyPersonalisedCase.co.uk/help/contactforms.

Vurdert til 1 av 5 stjerner

Still have not received my case

Still have not received my case. Sent countless emails to no reply. Been over a month since I ordered. I have been scammed by them.

Would never use again

Reply * the link never loads . I have got through to that link before though and gone through the channels. Scammers

edit * the link they give you to contact them down not work . It's a big time scam . Don't trust this company. Low life scammers

EDIT - like I said before the link on your website for the forms does not work have you got a email I can send the request to . If not keep on scamming .

17. mars 2025
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Svar fra MyPersonalisedCase

Hi Jak, we're very sorry to hear about your experience and the delay in responding. We always send a free replacement if your case hasn't arrived. Please reach out again via www.MyPersonalisedCase.co.uk/help/contactforms so we can sort this out for you as soon as possib

Vurdert til 5 av 5 stjerner

So impressed with my personalised phone…

So impressed with my personalised phone case.Thank you

26. februar 2025
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Svar fra MyPersonalisedCase

Thank you so much, Patricia! We're thrilled to hear you're impressed with your personalised phone case. Enjoy using it, and we hope to see you again soon!

Vurdert til 5 av 5 stjerner

Phone case

Excellent product, easy to order, and super quick delivery.

5. februar 2025
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Svar fra MyPersonalisedCase

Thank you for your great review, John! 😊 We're happy to hear you found the ordering process easy and that your case arrived quickly. Enjoy your new case! 🎉📱

Vurdert til 5 av 5 stjerner

After I made a mistake by ordering the…

After I made a mistake by ordering the wrong size case, I contacted them and they gave me a voucher to cover the price of a replacement.

27. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra MyPersonalisedCase

Thank you for your reply! If we can be of any assistance, please let us know. 😊

Vurdert til 5 av 5 stjerner

Personalised phone cover

I bought a personalised cover for my phone. Ordering was easy. Quick delivery. Overall very pleased with my purchase.

16. januar 2025
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Svar fra MyPersonalisedCase

Thank you for your reply! If we can help you in any way, please let us know. 😊

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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